Company profile
General Information & Regulation Chartpark is a Japanese-based securities company, with its headquarter and founding time unknown. Chartpark is not subject to any regulation at this stage, which means it cannot guarantee fund safety. Market Instruments Tradable financial instruments available on the Chartpark platform include global stocks, indices, gold, WTI oil, as well as some forex currencies (including USD/JPY, XAUUSD, BTC/JPY, GBP/JPY, AUD/JPY, CAD/JPY, etc). Forex pairs & Spreads As per its official website, the spread on the USDJPY is around 0.2 pips, EURJPY starting from 0.5 pips, GBPJPY around 0.2 pips, EURUSD from 1.6 pips. More spread information, pls look through Chartpark official website. Leverage In terms of trading leverage, the maximum leverage level for forex trading is up to 1:25 in line with Japanese law. Trading Platform Available Trading platform available is not mentioned, but one thing clear is that Chartpark doesnt provide any MT4 or MT5 trading platform. Deposit & Withdrawal Deposit and withdrawal payment methods are missing on the Chartpark official website. Customer Service The Chartpark customer support team can be reached through email and telephone, while live chat is not available.
Is Chartpark safe or scam
Albert Go619
New Zealand
Having been trading with this broker for a couple of months, Chartpark has some pretty cool charting tools and they offer a wide variety of trading products, which is awesome. But their customer service is a bit hit or miss - sometimes they're nowhere to be found. I think they need to step up their game in that department and give their reps some better training.
Positive
2023-03-30