Zenstox, officially known as Vie Finance Sey Ltd, was established in 2022. The company is headquartered in Seychelles, with its main office located at Room B 11, First Floor, Providence Complex, Providence, Mahe, Seychelles. As a privately held entity, Zenstox aims to provide a comprehensive trading experience to a diverse clientele, including both retail and institutional traders.
Since its inception, Zenstox has focused on offering a user-friendly platform that caters to traders across various financial markets. The broker primarily serves clients interested in trading Contracts for Difference (CFDs) on a wide range of assets, including forex, stocks, commodities, and cryptocurrencies. Over the years, Zenstox has made significant strides in enhancing its trading environment, implementing advanced tools and features to support traders in their investment journeys.
Zenstox operates under the regulatory framework of the Seychelles Financial Services Authority (FSA), which provides a degree of oversight and accountability. This regulatory compliance is crucial for building trust with clients and ensuring a secure trading environment. The companys business model is primarily focused on retail forex trading, providing clients with access to a vast array of trading instruments and market opportunities.
Zenstox is regulated by the Seychelles Financial Services Authority (FSA), holding a retail forex license with the number SD 123. This license allows Zenstox to operate within the jurisdiction of Seychelles, providing a level of security for its clients. The regulatory framework established by the FSA mandates that Zenstox adheres to specific guidelines and standards, ensuring the protection of client funds and the integrity of its operations.
The license is valid for the duration of the company's operations, subject to regular audits and compliance checks by the FSA. Zenstox maintains a clear commitment to customer fund safety by implementing a segregated accounts policy, which ensures that client funds are kept separate from the company's operational funds. This practice mitigates the risk of misuse and enhances the security of client investments.
Additionally, Zenstox is compliant with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, which require the verification of client identities and the monitoring of transactions to prevent illicit activities. These measures are essential for maintaining the integrity of the trading platform and safeguarding the interests of all traders.
Zenstox offers a diverse range of trading products, focusing primarily on Contracts for Difference (CFDs). The broker provides access to over 300 CFDs across various asset classes, including:
Zenstox is committed to regularly updating its product offerings, ensuring that traders have access to the latest market opportunities. The broker also provides retail trading services, catering to individual traders looking to capitalize on market movements. While there is no information available regarding institutional client services or white-label solutions, the focus remains on empowering retail traders with the necessary tools and resources for successful trading.
Zenstox operates a custom-built trading platform that is designed to provide a seamless trading experience. The platform is web-based, allowing users to access their accounts from any device with internet connectivity. However, it does not support MetaTrader 4 or MetaTrader 5, which are popular trading platforms among forex traders.
The Zenstox platform features:
Additionally, Zenstox supports API integration, enabling automated trading and allowing traders to connect their trading algorithms to the platform. The technical infrastructure is designed to ensure robust performance and reliability, which are critical for effective trading.
Zenstox offers various account types to accommodate different trading preferences and experience levels. The main account types include:
The minimum deposit for opening a standard account is $200, making it accessible for new traders. Premium and VIP accounts require higher initial deposits, reflecting the enhanced features and services they offer. Zenstox provides leverage options that vary by asset class, with maximum leverage ratios of up to 1:200 for forex and commodities, while cryptocurrencies may have lower leverage ratios.
Traders should be aware of the overnight fees applicable for positions held overnight, as well as the minimum trade size and specific trading conditions that may vary by account type.
Zenstox supports a variety of deposit and withdrawal methods to facilitate smooth transactions for its clients. The available methods include:
The minimum deposit requirement varies by account type, with a standard account requiring a minimum of $200. Zenstox does not charge fees for deposits, although third-party charges may apply.
For withdrawals, clients can expect processing times ranging from 2 to 6 business days, depending on the method used. Withdrawals are processed through the same method used for deposits, in compliance with anti-money laundering regulations. While Zenstox does not explicitly mention withdrawal fees, it is essential for traders to verify any applicable charges with their chosen method.
Zenstox provides customer support through multiple channels, ensuring that traders can receive assistance when needed. The available support options include:
The support team operates during standard business hours, although response times may vary based on the nature of the inquiry. Zenstox offers multi-language support, catering to a diverse client base.
In addition to customer support, Zenstox provides various educational resources to enhance traders' knowledge and skills. These include webinars, tutorials, and e-books that cover essential trading concepts and strategies. Market analysis services, such as daily updates and research reports, are also available to keep traders informed about market movements.
Zenstox serves clients globally, although certain jurisdictions may have restrictions on CFD trading. The broker primarily targets markets in regions where regulatory compliance permits its operations. Specific details regarding regional offices or the distribution of services are not disclosed.
However, it is essential for potential clients to be aware of the countries or regions where Zenstox does not accept clients, as this information is crucial for ensuring compliance with local regulations. Clients are encouraged to consult the broker's website or customer support for detailed information regarding any restrictions that may apply.
In conclusion, Zenstox is a broker that offers a range of trading products and services, catering to both novice and experienced traders. While it operates under the regulation of the Seychelles Financial Services Authority, traders should conduct thorough research and consider their options before engaging with the platform. As with any trading activity, understanding the risks involved is essential for successful trading.
Ehab Sharaf
Kuwait
I deposited approximately 10 thousand dollars, and there is severe manipulation despite the profits achieved. Withdrawal was made without my knowledge, and the balance was manipulated despite no entry. There are documents, screenshots, and my trading record.
Exposure
07-17
FX4305362492
Germany
Dear Sir, I am writing to formally report a serious issue regarding my investment with the company Zenstox, under account number 1165359. I was misled into making two deposits totaling $5,000 USD through my assigned account manager, Mr. Chaker. Following these deposits, I was contacted by another individual claiming to be from “Al Maliye”, who pressured me into making an additional deposit of $4,000 USD, stating it was required in order to process my withdrawal. Unfortunately, after making all payments, I am now unable to access or recover my funds. No one is responding to my withdrawal requests or communications. I now strongly believe I have been the victim of a scam. I request your assistance in investigating this matter and taking the necessary actions to help me recover my money.
Exposure
06-27
FX3497402860
Oman
Imagine that my profits reach seventy thousand dollars and I cannot withdraw a single dollar
Exposure
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