Zenstox Forex Broker
Basic Information
Seychelles
2-5 years Regulated in Seychelles Retail Forex License High potential risk Offshore RegulatedCompany profile
Rating Index
Pros
Regulated by the Seychelles Financial Services Authority (FSA), providing a degree of oversight.
Offers a wide range of trading instruments, including over 300 CFDs across various asset classes.
User-friendly custom trading platform and mobile app, suitable for both beginners and experienced traders.
Cons
Offshore regulation may raise concerns about the broker's reliability and safety.
Reports of high inactivity fees and difficulties with fund withdrawals from users.
Mixed reviews regarding customer support and responsiveness, with numerous complaints of withdrawal issues.
Zenstox Forex Broker - Complete Information Guide
1. Broker Overview
Zenstox, officially known as Vie Finance Sey Ltd, was established in 2022. The company is headquartered in Seychelles, with its main office located at Room B 11, First Floor, Providence Complex, Providence, Mahe, Seychelles. As a privately held entity, Zenstox aims to provide a comprehensive trading experience to a diverse clientele, including both retail and institutional traders.
Since its inception, Zenstox has focused on offering a user-friendly platform that caters to traders across various financial markets. The broker primarily serves clients interested in trading Contracts for Difference (CFDs) on a wide range of assets, including forex, stocks, commodities, and cryptocurrencies. Over the years, Zenstox has made significant strides in enhancing its trading environment, implementing advanced tools and features to support traders in their investment journeys.
Zenstox operates under the regulatory framework of the Seychelles Financial Services Authority (FSA), which provides a degree of oversight and accountability. This regulatory compliance is crucial for building trust with clients and ensuring a secure trading environment. The companys business model is primarily focused on retail forex trading, providing clients with access to a vast array of trading instruments and market opportunities.
2. Regulatory and Compliance Information
Zenstox is regulated by the Seychelles Financial Services Authority (FSA), holding a retail forex license with the number SD 123. This license allows Zenstox to operate within the jurisdiction of Seychelles, providing a level of security for its clients. The regulatory framework established by the FSA mandates that Zenstox adheres to specific guidelines and standards, ensuring the protection of client funds and the integrity of its operations.
The license is valid for the duration of the company's operations, subject to regular audits and compliance checks by the FSA. Zenstox maintains a clear commitment to customer fund safety by implementing a segregated accounts policy, which ensures that client funds are kept separate from the company's operational funds. This practice mitigates the risk of misuse and enhances the security of client investments.
Additionally, Zenstox is compliant with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, which require the verification of client identities and the monitoring of transactions to prevent illicit activities. These measures are essential for maintaining the integrity of the trading platform and safeguarding the interests of all traders.
3. Trading Products and Services
Zenstox offers a diverse range of trading products, focusing primarily on Contracts for Difference (CFDs). The broker provides access to over 300 CFDs across various asset classes, including:
- Forex: A wide selection of currency pairs, including major, minor, and exotic pairs.
- Indices: Trading options on popular indices such as the S&P 500, NASDAQ, and FTSE 100.
- Commodities: Opportunities to trade essential commodities like gold, oil, and natural gas.
- Stocks: Access to shares from leading companies across global markets.
- Cryptocurrencies: A selection of popular cryptocurrencies, including Bitcoin and Ethereum.
Zenstox is committed to regularly updating its product offerings, ensuring that traders have access to the latest market opportunities. The broker also provides retail trading services, catering to individual traders looking to capitalize on market movements. While there is no information available regarding institutional client services or white-label solutions, the focus remains on empowering retail traders with the necessary tools and resources for successful trading.
4. Trading Platform and Technology
Zenstox operates a custom-built trading platform that is designed to provide a seamless trading experience. The platform is web-based, allowing users to access their accounts from any device with internet connectivity. However, it does not support MetaTrader 4 or MetaTrader 5, which are popular trading platforms among forex traders.
The Zenstox platform features:
- User-Friendly Interface: Designed for ease of use, making it accessible for both novice and experienced traders.
- Real-Time Charting: Provides traders with the necessary tools to analyze market trends and make informed decisions.
- Mobile Application: Available for both iOS and Android, allowing traders to manage their accounts and execute trades on the go.
- Execution Model: While specific details regarding execution modes (ECN, STP, Market Making) are not provided, the platform emphasizes efficient order execution.
Additionally, Zenstox supports API integration, enabling automated trading and allowing traders to connect their trading algorithms to the platform. The technical infrastructure is designed to ensure robust performance and reliability, which are critical for effective trading.
5. Account Types and Trading Conditions
Zenstox offers various account types to accommodate different trading preferences and experience levels. The main account types include:
- Standard Account: Designed for beginners, this account provides access to all trading instruments with standard spreads and leverage options.
- Premium Account: Aimed at more experienced traders, offering tighter spreads and higher leverage.
- VIP Account: Tailored for professional traders, this account features the most competitive spreads, personalized support, and exclusive market insights.
The minimum deposit for opening a standard account is $200, making it accessible for new traders. Premium and VIP accounts require higher initial deposits, reflecting the enhanced features and services they offer. Zenstox provides leverage options that vary by asset class, with maximum leverage ratios of up to 1:200 for forex and commodities, while cryptocurrencies may have lower leverage ratios.
Traders should be aware of the overnight fees applicable for positions held overnight, as well as the minimum trade size and specific trading conditions that may vary by account type.
6. Fund Management
Zenstox supports a variety of deposit and withdrawal methods to facilitate smooth transactions for its clients. The available methods include:
- Deposit Methods:
- Bank Transfers: Suitable for larger deposits, processing may take several business days.
- Credit/Debit Cards: Major cards are accepted, with instant processing.
- E-Wallets: Options like Skrill and Neteller are available for quick funding.
The minimum deposit requirement varies by account type, with a standard account requiring a minimum of $200. Zenstox does not charge fees for deposits, although third-party charges may apply.
For withdrawals, clients can expect processing times ranging from 2 to 6 business days, depending on the method used. Withdrawals are processed through the same method used for deposits, in compliance with anti-money laundering regulations. While Zenstox does not explicitly mention withdrawal fees, it is essential for traders to verify any applicable charges with their chosen method.
7. Customer Support and Educational Resources
Zenstox provides customer support through multiple channels, ensuring that traders can receive assistance when needed. The available support options include:
- Email Support: Clients can reach out via email at customer.service@zenstox.com.
- Phone Support: Available at +971 45285133 for immediate assistance.
- WhatsApp Support: For real-time communication, clients can connect via WhatsApp.
The support team operates during standard business hours, although response times may vary based on the nature of the inquiry. Zenstox offers multi-language support, catering to a diverse client base.
In addition to customer support, Zenstox provides various educational resources to enhance traders' knowledge and skills. These include webinars, tutorials, and e-books that cover essential trading concepts and strategies. Market analysis services, such as daily updates and research reports, are also available to keep traders informed about market movements.
8. Regional Coverage and Restrictions
Zenstox serves clients globally, although certain jurisdictions may have restrictions on CFD trading. The broker primarily targets markets in regions where regulatory compliance permits its operations. Specific details regarding regional offices or the distribution of services are not disclosed.
However, it is essential for potential clients to be aware of the countries or regions where Zenstox does not accept clients, as this information is crucial for ensuring compliance with local regulations. Clients are encouraged to consult the broker's website or customer support for detailed information regarding any restrictions that may apply.
In conclusion, Zenstox is a broker that offers a range of trading products and services, catering to both novice and experienced traders. While it operates under the regulation of the Seychelles Financial Services Authority, traders should conduct thorough research and consider their options before engaging with the platform. As with any trading activity, understanding the risks involved is essential for successful trading.
Zenstox Similar Brokers
Latest Reviews
~S~
Oman
They promised me that when I deposit the money, I could retrieve it within a week. Unfortunately, they disabled withdrawal and I couldn't withdraw the $550.
Exposure
09-27
FX1304675707
Mexico
My experience with this company began with 200 units on July 4, 2025. When I deposited that amount, they doubled my sum, which indeed happened. The next business day, an executive named Marco contacted me. He would guide me and suggest operations to start earning and learning. He said that with such a small account, I wouldn’t gain anything. I replied that I couldn’t invest more than what I had already put in. and that I was living just barely making ends meet, when I saw no, after a week they assigned me another one just like it I said no, after almost a month and a bit more my account started growing and taking shape, I already had over 1,000 units and climbing, but then a young lady named Sarai Chavez arrived, in a manner both sweet and firm, convinced me that I had to deposit 1,000 USD to leverage the account and generate more returns, to which she offered me a, 300% more than what I could get, and I set out to obtain personal loans. I didn't reach the amount I needed—I managed to get 7,000 from several loans combined, but they didn't last a week with their fees and expenses. I lost everything and was never able to withdraw any money.
Exposure
09-25
FX2216058181
United Arab Emirates
I was scammed by the platform Zentox, which manipulates account balances and displayed profits. Although my account showed good profits, every withdrawal request was rejected under the pretext of needing to open new trades. When I insisted on withdrawing and closed all trades with a profit, my withdrawal was denied and my account was eventually closed. I transferred more than $23,000 in less than 20 days, dealing in good faith, only to discover that the account managers were dishonest and untrustworthy. I strongly warn others against dealing with this platform, as it appears to be impossible to withdraw any money from it.
Exposure
1d