RationalFX, officially known as Rational Foreign Exchange Limited, was established in 2005 by Rajesh Agrawal and Paresh Davdra. The company is headquartered in Canary Wharf, London, with additional offices located in Birmingham, Spain, and France. As a privately held entity, RationalFX has grown to become a prominent player in the international money transfer and foreign exchange markets, having processed over $12 billion in transactions across more than 50 currencies.
The primary market served by RationalFX includes both individual clients and businesses, providing tailored services for personal remittances, property purchases, and corporate transactions. Over the years, the company has expanded its offerings, including the establishment of Xendpay, a platform dedicated to low-value remittances aimed at small businesses and individual users.
RationalFX operates under a business model that focuses on retail foreign exchange and corporate services, catering to a diverse clientele. The company has achieved several milestones, including being recognized as the International Business of the Year at the British Indian Awards in 2019 and receiving accolades for its service quality in the finance sector.
RationalFX is regulated by the Financial Conduct Authority (FCA) in the UK, holding the registration number 507958. The firm is authorized under the Payment Services Regulations 2017 for the provision of payment services. This regulatory oversight ensures that the company adheres to strict compliance measures related to anti-money laundering (AML) and know your customer (KYC) protocols.
In addition to FCA regulation, RationalFX is registered as a money service business under the Money Laundering Regulation 2017, with the registration number 12206957. The company operates through several legal entities across different regions, ensuring compliance with local regulations.
RationalFX has a robust policy for the safeguarding of client funds. All customer funds are kept in segregated accounts at Barclays Bank, ensuring that client resources are protected in case of insolvency. However, it is important to note that RationalFX does not participate in the Financial Services Compensation Scheme (FSCS), which means that clients may not be eligible for compensation in the event of the firm's failure.
RationalFX offers a wide range of trading products and services. The company provides access to over 50 currency pairs, including major currencies such as GBP, EUR, USD, and JPY, as well as a selection of minor and exotic pairs.
In addition to foreign exchange, RationalFX also offers contract for difference (CFD) products across various categories, including indices, commodities, stocks, and cryptocurrencies. Their services are designed to cater to both individual traders and corporate clients, providing solutions for hedging currency risks and facilitating bulk payments.
RationalFX continuously updates its product offerings to meet market demands and client needs. This includes the introduction of innovative services like forward contracts, limit orders, and stop-loss orders, which allow clients to manage their foreign exchange exposure effectively.
For retail clients, RationalFX provides personalized support through dedicated account managers, while for institutional clients, they offer tailored solutions that include white-label services and API integrations to streamline payment processes.
RationalFX supports the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, which are widely recognized in the trading community for their advanced charting capabilities and automated trading options. Additionally, RationalFX has developed its proprietary trading platform, RFX Connect, which provides clients with a user-friendly interface for managing their transactions.
The web-based trading platform is designed for ease of use and accessibility, allowing clients to execute trades and manage their accounts online. Unfortunately, as of now, RationalFX does not offer a mobile application for iOS or Android, which may limit some users' ability to trade on the go.
RationalFX employs a market-making model for trade execution, ensuring competitive spreads and fast transaction processing. The firm utilizes a robust technical infrastructure, with servers located in secure data centers to ensure reliability and speed in order execution. Furthermore, RationalFX provides API access for businesses looking to automate their trading processes and integrate with their existing systems.
RationalFX offers various account types to suit different trading needs. The standard account typically requires a minimum deposit of £100, with competitive spreads starting from 0.5 pips for major currency pairs. There are no commission fees associated with regular payments, making it an attractive option for frequent traders.
For clients requiring more advanced trading conditions, RationalFX provides specialized accounts, including VIP and professional accounts, which may offer enhanced features and lower spreads. The firm also accommodates Islamic accounts for clients who require Sharia-compliant trading options.
RationalFX allows clients to trade with leverage, with typical ratios ranging from 1:50 to 1:100, depending on the asset class. The minimum trade size is generally 0.1 lots, making it accessible for both novice and experienced traders. Additionally, the firm has a transparent overnight fee policy, which is communicated to clients before they enter trades.
RationalFX supports a variety of deposit methods, including bank transfers, credit cards, and debit cards. The minimum deposit requirement varies by account type, with a standard minimum of £100 for individual accounts.
Deposits are processed quickly, typically within the same business day for bank transfers, while card payments may be processed almost instantly. However, it's important to note that RationalFX charges a nominal fee of £4 for online transfers under £4000, which is waived for regular payment services.
Withdrawals can be made through the same methods, with processing times usually ranging from 1 to 3 business days. RationalFX aims to keep withdrawal fees low, but clients should be aware of potential charges from intermediary banks that may apply.
RationalFX provides customer support through various channels, including phone, email, and social media. Their support team is available during business hours from 8:30 AM to 5:30 PM GMT, ensuring that clients can receive assistance when needed. The firm offers support in multiple languages, including English, French, and Spanish, catering to its diverse client base.
In terms of educational resources, RationalFX hosts webinars, tutorials, and provides market analysis services, including daily reports and insights into currency movements. These resources are designed to empower clients with the knowledge needed to make informed trading decisions.
Additionally, RationalFX offers various trading tools, such as calculators and economic calendars, to assist clients in their trading activities.
RationalFX operates in more than 170 countries, providing services to a wide range of clients globally. The primary markets served include the United Kingdom, United States, Canada, Australia, France, Spain, India, and Germany.
However, RationalFX does not accept clients from certain regions, including countries subject to international sanctions. The firm has specific restrictions in place and is not operational in regions such as North Korea, Iran, and Syria.
Overall, RationalFX has established itself as a reputable broker in the foreign exchange and international payments industry, offering a comprehensive suite of services and competitive trading conditions. With its regulatory compliance, robust technology, and extensive market reach, it remains a viable option for individuals and businesses seeking efficient money transfer solutions.
Denny W
South Africa
Excellent customer support service. Their customer services are very nice and friendly. Whether it is a phone call or an email, they can answer my questions in a timely manner. Very efficient and professional!
Positive
2022-11-23
鸣来乒乓球俱乐部薛浩毅
Singapore
It would have been simpler and cheaper to use Wise, my mistake, if I could realize this earlier! Total costs were nearly $200 than using Wise. Except for high service fees, their customer support also terrible, during their busy hour, no one answers you at all. Overall, I don’t recommend you to use this company’s payment services.
37130
2022-11-23
野浪猫
Thailand
Honestly, RationalFX’s payment services are not good as Wise’s. It took a long time to transfer my money to Australia, and they asked me for additional service fees.
37130
2023-03-02