MultiBank Group, established in 2005, is a prominent player in the global financial derivatives market. The company is headquartered in Dubai, United Arab Emirates, and operates through more than 25 offices worldwide, including key locations in Hong Kong, Australia, Malaysia, and the Cayman Islands. As a privately held entity, MultiBank Group has built a reputation for providing a secure trading environment and innovative financial solutions.
The broker primarily serves a diverse market, catering to over 320,000 clients across 90 countries. It offers a wide range of financial products, including forex, commodities, indices, shares, and cryptocurrencies, making it an attractive choice for both retail and institutional traders.
Over the years, MultiBank Group has achieved several milestones, including securing multiple regulatory licenses from prestigious authorities such as ASIC in Australia and BaFin in Germany. The group is recognized for its commitment to transparency and security, boasting a paid-up capital of over $322 million. Its parent company, Mex Group Worldwide, oversees the operations of MultiBank, ensuring that it adheres to the highest standards in financial services.
The business model of the MultiBank Group broker focuses on providing retail forex and CFD trading services, along with institutional offerings such as liquidity provision and white-label solutions. This multifaceted approach allows the broker to cater to a wide range of trading needs, enhancing its competitive edge in the market.
MultiBank Group operates under the oversight of several regulatory authorities, ensuring a high level of security and transparency for its clients. The main regulatory bodies include:
The various licenses held by MultiBank Group reflect its commitment to regulatory compliance and investor protection. Client funds are kept in segregated accounts, ensuring that traders' assets are protected from the broker's operational risks. Additionally, the group participates in investor compensation schemes, providing an extra layer of security for clients.
MultiBank Group adheres to stringent Know Your Customer (KYC) and Anti-Money Laundering (AML) policies, ensuring that all client identities are verified and that transactions are monitored for suspicious activities. This commitment to compliance further enhances the trustworthiness of the MultiBank Group broker.
MultiBank Group offers an extensive array of trading products, catering to various trading styles and preferences. The broker provides access to over 20,000 financial instruments across multiple asset classes, including:
The broker regularly updates its product offerings, ensuring that clients have access to the latest financial instruments and market opportunities. MultiBank Group also provides retail trading services, allowing individual traders to access the global markets with competitive pricing and low spreads.
For institutional clients, MultiBank Group offers tailored services, including liquidity provision and white-label solutions. These services enable financial institutions to provide trading services under their brand while leveraging MultiBank's robust trading infrastructure.
MultiBank Group supports the widely recognized MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms, providing clients with advanced trading tools and features. The platforms are available for desktop, web, and mobile devices, ensuring that traders can access their accounts from anywhere.
In addition to MT4 and MT5, MultiBank Group has developed its proprietary trading platform, known as MultiBank-Plus. This platform offers a user-friendly interface, advanced charting capabilities, and integrated news feeds, enhancing the overall trading experience.
The broker operates under an ECN (Electronic Communication Network) model, ensuring that trades are executed quickly and efficiently without dealer intervention. This model provides clients with direct access to liquidity providers, resulting in tighter spreads and faster execution times.
MultiBank Group's servers are strategically located to minimize latency and ensure optimal trading conditions. The broker also supports API access for automated trading, allowing clients to connect their trading algorithms and systems directly to the MultiBank trading environment.
MultiBank Group offers several account types to cater to different trading needs:
All account types support leverage of up to 1:500, allowing traders to increase their market exposure. The minimum trade size is 0.01 lots, enabling flexibility for both small and large traders.
MultiBank Group also offers Islamic accounts, which are swap-free and comply with Sharia law. For traders looking to practice their strategies, a demo account is available, allowing users to explore the platforms without risking real capital.
MultiBank Group provides a variety of deposit and withdrawal options to facilitate smooth financial transactions for its clients. Supported methods include:
The minimum deposit requirement varies by account type, starting from $50 for the standard account and going up to $5,000 for the ECN account. Deposits are typically processed instantly, while withdrawals may take 1-2 business days for bank transfers and up to 24 hours for e-wallets.
MultiBank Group does not charge internal fees for deposits or withdrawals, although third-party fees may apply. An inactivity fee of $60 is charged after three months of no trading activity, which is higher than the industry average.
MultiBank Group offers comprehensive customer support to assist clients with their trading needs. Support channels include:
The broker provides support in several languages, including English, Spanish, Arabic, Chinese, and Vietnamese.
While MultiBank Group offers limited educational resources, it provides access to basic tutorials, market analysis, and trading tools. The lack of extensive educational content may be a drawback for novice traders, but the broker's user-friendly platforms and customer support can help bridge this gap.
MultiBank Group serves clients from various regions globally, with a strong presence in Asia, Europe, and the Middle East. However, the broker does not accept clients from certain countries, including the United States, Japan, North Korea, Iran, and Ukraine.
The broker's extensive network of offices ensures that it can cater to a diverse clientele while adhering to local regulations. Clients are encouraged to review the specific regulatory environment applicable to their location before opening an account.
In conclusion, the MultiBank Group broker stands out as a reputable and well-regulated entity in the forex trading landscape. With its comprehensive range of products, competitive trading conditions, and strong regulatory framework, it provides a robust platform for both novice and experienced traders alike.
FX1865626626
Vietnam
I have been a loyal customer of Multibank for a long time, but my recent experience has left me extremely disappointed. On January 20, 2025, Multibank's order matching system experienced a 20-second delay when closing orders at the profit-taking price, causing significant losses. This is not the first time; a similar error occurred two years ago, and Multibank refunded the money, but this time they took no responsibility whatsoever. I provided evidence showing that similar orders were executed immediately on other accounts and on rival platforms, but the Head of the Dealing Desk, Mr. Bilal, claimed that this was “normal,” contrary to Multibank's advertising about millisecond speeds. I reported this to support and management, but after two weeks, I still received no response. As an experienced Forex trader, I consider this a serious violation of order execution standards. I have lost confidence and decided to switch to another platform. I look forward to receiving an official response.
Exposure
11-19
Tamthaithu643
Vietnam
Don't trust them and don't waste the money you've earned on them. They offer RM (meaning support for VIP customers) for investments of $1,000 or more, but their main goal is to make you lose money. They get you to invest more through bad trades, and in the end, you lose all the money you deposited. I lost $2,000 on Multibank thanks to their “highly qualified” RMs. You earn your living through hard work, so never trust these people. I lost a lot of money, and they still tried to convince me to invest more. They may deceive you once or twice, but they can't keep deceiving you forever. I learned this lesson the hard way and hope this review helps someone avoid losing money. They offer RM with 1,000 USD, but constantly say, “1,000 USD is too little, deposit more.” I curse them. This is my negative review, and I take full responsibility for it.
Exposure
11-19
FX3871457630
Mexico
My experience has been quite good over the last 5 years; any issue gets resolved through the CS email👻
Positive
2025-12-06