Helius Capital Limited, established in 2021, is a Singapore-based brokerage firm that primarily operates in the forex trading market. The company claims to provide a range of trading services, focusing on retail forex trading. Helius Capital's main office is located at 73 Upper Paya Lebar Road, #06-01C, Centro Bianco, Singapore. It operates as a private entity, and its business model revolves around offering trading services to individual traders and potentially institutional clients.
Despite being a new entrant in the forex brokerage landscape, Helius Capital has positioned itself as a player in the competitive market by utilizing the popular MetaTrader 5 (MT5) trading platform. However, the company has faced scrutiny regarding its regulatory status and transparency. Reports indicate that Helius Capital has not provided sufficient information about its operational history, raising concerns among potential clients about its legitimacy.
The firm aims to attract a diverse clientele, including both novice and experienced traders. However, its lack of regulatory oversight and transparency in business practices has led to significant skepticism about its operations. As a result, potential clients are advised to conduct thorough research before engaging with Helius Capital broker.
Helius Capital Limited operates without valid regulatory oversight, which raises significant concerns regarding its legitimacy. The company claims to hold a license from the National Futures Association (NFA) with the license number 0549867; however, this number does not appear in the NFA's official records. Consequently, it is essential to note that Helius Capital is not regulated by any recognized financial authority, which poses a considerable risk to investors.
The lack of regulatory oversight means that Helius Capital does not adhere to the necessary standards of conduct typically expected from regulated brokers. This includes the absence of client fund segregation policies, which are crucial for protecting investors' capital in the event of the broker's insolvency. Furthermore, Helius Capital does not participate in any investor compensation schemes, leaving clients without recourse in case of financial loss.
The company has not provided adequate information about its Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance measures. This lack of transparency is concerning, as proper KYC and AML procedures are essential for preventing fraudulent activities and protecting both the broker and its clients.
Helius Capital primarily focuses on forex trading, providing access to a limited range of currency pairs. However, specific details regarding the number of available forex pairs and major currency offerings are not disclosed. Additionally, there is limited information on the availability of Contract for Difference (CFD) products, such as indices, commodities, stocks, or cryptocurrencies, which raises questions about the breadth of investment opportunities offered by the broker.
The absence of clear updates regarding product offerings and the introduction of new trading instruments further contributes to the lack of transparency surrounding Helius Capital broker. Retail trading services are the primary focus, but there is no indication of any institutional services or white-label solutions being offered. Furthermore, the company has not specified any asset management services, which are often provided by more established brokers.
Given the limited information available, potential clients may find it challenging to evaluate the trading conditions and opportunities presented by Helius Capital.
Helius Capital offers its clients access to the widely recognized MetaTrader 5 (MT5) trading platform. This platform is known for its advanced features, including automated trading capabilities and comprehensive charting tools. However, the broker does not support mobile applications for iOS and Android, which may limit trading accessibility for some clients.
The execution model employed by Helius Capital remains unclear, with no specific mention of whether it operates under an ECN, STP, or Market Making model. This lack of clarity can lead to uncertainty about how trades are executed and the associated costs. Additionally, details regarding the server locations and overall technological infrastructure are not provided, raising concerns about the broker's operational reliability.
While the MT5 platform offers a range of customizable features and tools, the absence of a proprietary trading platform may limit the broker's appeal to traders seeking unique trading experiences. Furthermore, there is no mention of API access or support for algorithmic trading, which are essential for more sophisticated trading strategies.
Helius Capital does not provide clear information regarding the types of trading accounts available to clients. Key details such as minimum deposit requirements, spreads, and commission structures are not specified, which can hinder potential clients from making informed decisions about their trading options.
The absence of advanced account types, such as VIP or professional accounts, further limits the appeal of Helius Capital broker. Additionally, there is no indication of the availability of special accounts, such as Islamic accounts or corporate accounts, which are often sought after by specific client segments.
Moreover, the lack of a demo account policy restricts beginners from practicing trading in a risk-free environment, which is a standard offering among reputable brokers. The maximum leverage offered by Helius Capital is reported to be up to 1:200, which can be attractive for traders looking to amplify their potential returns. However, it is crucial to note that higher leverage also comes with increased risks.
Helius Capital has not disclosed specific information regarding the deposit and withdrawal methods available to clients. Potential clients may find it challenging to navigate the funding process due to the lack of transparency surrounding minimum deposit requirements and processing times.
The absence of detailed information about deposit fees and withdrawal restrictions raises concerns about the overall cost of trading with Helius Capital. Additionally, the lack of clarity regarding withdrawal processing times can lead to frustration for clients attempting to access their funds.
Given the unregulated nature of Helius Capital, clients should exercise caution when depositing funds, as the broker's practices may not adhere to standard industry norms. It is essential for potential clients to thoroughly evaluate the funding procedures and associated costs before engaging with the broker.
Helius Capital's customer support appears to be lacking in transparency and accessibility. The broker has not provided clear contact information for clients to reach out for assistance, which can be a significant drawback for traders seeking timely support. Furthermore, there is no indication of the service hours or time zone coverage, leaving clients uncertain about when they can expect assistance.
The absence of multilingual support further limits the broker's appeal to a global clientele. Additionally, Helius Capital does not offer educational resources, such as webinars, tutorials, or eBooks, which are vital for helping traders enhance their skills and knowledge in the forex market.
Market analysis services, including daily analysis, news, and research reports, are also not provided, which may hinder clients' ability to make informed trading decisions. Furthermore, there is no mention of trading tools, such as calculators, calendars, or signal services, which are often essential for traders looking to optimize their trading strategies.
Helius Capital primarily serves the Singaporean market and has positioned itself as a global entity. However, the broker does not provide specific information about its regional office distribution or the countries it operates in. Moreover, there is no clear indication of which countries or regions are restricted from opening accounts with Helius Capital.
The lack of transparency regarding regional coverage and client restrictions raises concerns about the broker's operational legitimacy. Potential clients should be aware of the implications of engaging with a broker that does not openly disclose its geographical limitations, as this can lead to complications regarding compliance with local regulations.
In conclusion, while Helius Capital Limited presents itself as a forex brokerage offering trading services through the MT5 platform, potential clients are strongly advised to approach the firm with caution. The broker's lack of regulatory oversight, transparency in operations, and limited information on trading conditions raise significant red flags. Conducting thorough due diligence and extensive research is essential before considering any engagement with Helius Capital broker.
FX3747971676
United States
Fraudulent organization that never allows withdrawals but just wants more deposit. When you don't pay, your account will be frozen as shown below.
Exposure
2022-09-07
Anna 14752
Australia
Please stay away from the Helius Capital platform. Helius Capital platform is a fake platform. They are defrauding customers of their money. Deposits on the platform was very easy, but withdrawals was not possible. I only one time withdrew money from Helius Capital with only one thousand when my account was $220 thounsands USD. After my money on the Helius account grew to $591,557.35USD and I wanted to withdraw money, Helius Capital asked me to pay the risked fund. They said my account was suspected of illegally operating on the platform for profit. Helius Capital's support told me to pay 118,779.47 USDT for verifying the risk control fund, and said that my account can be restored to its normal state. After my payment, Helius FX Account Manager sent me a confirmation letter saying that the customer's account had been restored to normal withdrawal status. Still, when I applied for withdrawal money one day later, they said I had to pay for personal income 22% tax with 81,317.5 USDT. after forcing me to pay personal income tax successfully, Helius Capital had a letter confirming that I could withdraw normally. Still, when I applied for withdrawal, Helius Capital asked me to edit my ID. and then they said, the Helius Capital' system did not recognise my real identity, so I could not withdraw money. Helius asked me to pay an additional $210,000 USDT to verify my real identity. I did not accept such an unreasonable request. and now Helius Capital blocked me from their platform. Originally, the official website of Helius Capital was inaccessible after I paid for my income tax. Helius customer said that the Helius Capital website system was being restored and let me enter their platform via user info. But now, I cannot even contact Helius Capital'customer service. I lost a total of $591,557.35 USD in the Helius account and $200,000USDT in risk ontrol fund and personal income tax, but they said the Helius system didnot recognise me.
Exposure
2022-09-05
Xiang Ling
United States
My account was sitting conveniently over 70,000 only for it to be reduced to $5,000 and yet they called me over again convincing me to add more money. Later on i requested for withdrawal but it was cancelled by someone in Helius capital with proof below i filed a complaint and withdrawal access restored This broker is a liar and do not deserve any form of rating
Exposure
2022-09-11