Rating Index
Pros
Utilita offers no standing charge, meaning customers only pay for the energy they use.
The my utilita app provides convenient features for managing energy usage and payments.
Utilita has a strong focus on smart meters, which can help customers track their energy consumption more effectively.
Cons
Many customers report poor customer service, including long wait times and unresolved issues.
Utilita's pricing is often considered high compared to other energy suppliers, leading to complaints about value for money.
There are frequent complaints regarding billing inaccuracies and issues with meter readings, causing frustration for users.
UTILITA broker Accounts
Utilita Account Type
Utilita offers a straightforward and transparent energy broker account designed for both brokers and their clients. The key features of the Utilita broker account include:
- Bespoke Pricing: Utilita provides competitive and tailored pricing without discrimination based on business type or payment method.
- Monthly Residual Earnings: Brokers receive detailed monthly commission statements, ensuring they are always informed about their earnings.
- Dedicated Support: Each broker is assigned a dedicated business sales executive for personalized assistance.
- Business Sales Portal: An easy-to-use online portal allows brokers to manage sales and customer accounts efficiently.
- Customer Benefits: Clients enjoy smart energy solutions, free smart meter installations, and no impact on credit scores when signing up.
- Contact Utilita: Reach out to Utilita's business customer service team via phone at 01376 313 248 or email at sme.sales@utilita.co.uk.
- Submit Application: Complete the broker application form, providing necessary personal and business details.
- Receive Training: Once approved, brokers may receive training and support from their dedicated business sales executive.
- Access the Business Sales Portal: After your account is set up, you can log into the Utilita business sales portal to manage your sales and customer accounts.
- Start Selling: Begin offering Utilita's energy solutions to your clients, benefiting from competitive pricing and dedicated support throughout the process.
Utilita Broker Account Opening Process
Opening a broker account with Utilita involves a simple and efficient process:
For more information, visit the Utilita Business Energy Brokers page.
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