Affordable premiums compared to some other insurers.

Coverage options for short-term needs, which can be beneficial for those in transition.

Some customers report positive experiences with specific claims and customer service interactions.

Long hold times and poor customer service, making it difficult to get assistance.

Frequent denial of claims based on pre-existing conditions or waiting periods not clearly communicated at sign-up.

Inconsistent coverage, with many customers reporting high out-of-pocket costs despite paying premiums.