APMEX Forex Broker provides real users with 1 positive reviews, * neutral reviews and * exposure review!
Business
License
It's my first time using APMEX for trading. Well, my experience was so good. This website was easy to use. Their customer service team was so helpful in guiding me on how to trade.
APMEX, or the American Precious Metals Exchange, has established itself as a leading player in the precious metals market since its inception in 2000. While the company boasts a vast selection of products and a solid reputation, user reviews present a mixed picture of customer experiences. Key features include a broad array of gold, silver, platinum, and palladium products, as well as a user-friendly online platform. However, issues surrounding customer service and delivery times have raised concerns among potential investors.
Note: It is essential to recognize that APMEX operates across various regions, which may affect service quality and availability. The evaluation methods used in this review aim for fairness and accuracy, drawing from a diverse range of user experiences and expert analyses.
| Category | Rating (out of 10) |
|---|---|
| Account Conditions | 7 |
| Tools and Resources | 8 |
| Customer Service and Support | 5 |
| Trading Experience | 6 |
| Trustworthiness | 7 |
| User Experience | 6 |
How We Rated the Broker: Ratings are based on a comprehensive review of user feedback, expert opinions, and factual data from various sources.
Founded in 2000 by Scott Thomas, APMEX has grown from a small local dealer to one of the largest online retailers of precious metals. The company operates its headquarters in Oklahoma City, Oklahoma, and offers a user-friendly platform for purchasing a wide range of products, including bullion coins, bars, and rare collectibles. While APMEX does not act as an IRA custodian, it partners with several reputable custodians to facilitate precious metals IRAs.
Regulated Geographic Areas: APMEX operates predominantly in the United States and ships internationally to over 60 countries. Its partnerships with various custodians ensure compliance with IRS regulations for precious metals IRAs.
Deposit/Withdrawal Currencies/Cryptocurrencies: APMEX accepts multiple payment methods, including credit cards, bank wire transfers, PayPal, and cryptocurrencies such as Bitcoin and Ethereum. However, there is a 4% fee for credit card or PayPal transactions.
Minimum Deposit: There is no minimum order requirement for domestic purchases, but orders under $199 incur a shipping fee of $9.95. For precious metals IRAs, a minimum purchase of $2,000 is required.
Bonuses/Promotions: APMEX frequently offers discounts on bulk purchases and has a loyalty program called the APMEX Club, which provides members with exclusive access to promotions and flash sales.
Asset Classes Available for Trading: APMEX specializes in gold, silver, platinum, and palladium products, including coins, bars, rounds, and numismatic items. Their extensive inventory features products from recognized mints worldwide.
Costs (Spreads, Fees, Commissions): APMEX's pricing is competitive, with real-time updates based on market rates. Shipping is free for orders over $199, while storage fees for precious metals stored at Citadel Global Depository Services range from 0.45% to 0.55% annually, depending on the portfolio value.
Leverage: APMEX does not provide leverage options as it primarily focuses on the sale of physical precious metals.
Allowed Trading Platforms: APMEX operates an intuitive online platform, allowing users to browse and purchase products easily. They also offer a mobile app for on-the-go transactions.
Restricted Regions: While APMEX ships to many countries, customers should check the specific shipping policies for their location, as certain regions may have restrictions.
Available Customer Service Languages: APMEX provides customer support primarily in English, with representatives available via phone, email, and live chat.
| Category | Rating (out of 10) |
|---|---|
| Account Conditions | 7 |
| Tools and Resources | 8 |
| Customer Service and Support | 5 |
| Trading Experience | 6 |
| Trustworthiness | 7 |
| User Experience | 6 |
Account Conditions: APMEX offers flexible account conditions with no minimum order for domestic purchases, which is a significant advantage for new investors. However, the $2,000 minimum for IRA purchases may deter some.
Tools and Resources: The platform provides a wealth of educational materials and tools, including market news, spot price alerts, and a portfolio management tool, enhancing the user experience.
Customer Service and Support: Customer reviews indicate that APMEX's customer service is a significant area of concern, with many users reporting slow response times and unsatisfactory resolutions to their issues. This has impacted their overall reputation.
Trading Experience: The online purchasing process is generally smooth, but some users have reported issues with order fulfillment and delivery times, which can be frustrating for investors expecting timely service.
Trustworthiness: APMEX has a solid reputation, backed by years of operation and a wide customer base. However, the mixed reviews regarding customer service and product quality raise questions about its reliability.
User Experience: Overall, user experiences vary significantly, with some praising the extensive product selection and fast shipping, while others express dissatisfaction with customer service and delivery issues.
In conclusion, while APMEX presents a compelling option for investing in precious metals with a vast selection and user-friendly platform, potential investors should weigh the mixed reviews regarding customer service and delivery reliability. Conducting thorough research and considering alternative options may be prudent for those looking to invest significant sums in precious metals.
