CAPITAL Forex Broker

Capital Forex Broker - Complete Information Guide

1. Broker Overview

Capital.com, established in 2016, is a global CFD broker owned and operated by Capital.com SV Investments Limited. The company's headquarters is located in Limassol, Cyprus, with additional offices in the United Kingdom, Australia, Gibraltar, and Belarus. As a private entity, Capital.com is not publicly traded, which allows it to focus on providing tailored services to its clients without the pressures of shareholder expectations.

Capital.com primarily serves retail and institutional clients across 183 countries, offering a diverse range of trading products. Since its inception, the broker has rapidly expanded its client base, boasting over 610,000 registered users. The company has achieved several milestones, including the development of its proprietary trading platform, which emphasizes user experience and educational resources.

As a multi-asset broker, Capital.com operates on a market maker model, facilitating trading in various financial instruments, including forex, indices, commodities, and cryptocurrencies. The broker's commitment to innovation and client education has positioned it as a prominent player in the online trading landscape.

2. Regulation and Compliance Information

Capital.com is regulated by several reputable authorities, ensuring a high level of investor protection. The main regulatory bodies overseeing Capital.com include:

• Financial Conduct Authority (FCA) - Registration No. 793714 (United Kingdom)
• Cyprus Securities and Exchange Commission (CySEC) - Registration No. 319/17 (Cyprus)
• Australian Securities and Investments Commission (ASIC) - Registration No. 513393 (Australia)
• Financial Services Authority (FSA) - Seychelles
• Securities Commission of The Bahamas (SCB) - Bahamas

These regulatory licenses are valid across multiple jurisdictions, providing clients with a secure trading environment. Capital.com adheres to strict compliance measures, including the maintenance of segregated accounts for client funds, ensuring that clients' deposits are protected and not used for the broker's operational expenses.

To further enhance security, Capital.com participates in compensation schemes, offering additional protection to investors. The broker follows stringent KYC (Know Your Customer) and AML (Anti-Money Laundering) protocols, requiring clients to verify their identity and address during the account opening process.

3. Trading Products and Services

Capital.com offers a comprehensive range of trading products, catering to diverse trading preferences. The broker provides access to:

• Forex Trading: Over 138 currency pairs, including major, minor, and exotic pairs.
• CFDs: A wide array of CFD products, including:
• Indices: 23 indices available for trading.
• Commodities: 39 commodities, such as oil, gold, and agricultural products.
• Stocks: Over 5,400 share CFDs from various global markets.
• Cryptocurrencies: 477 cryptocurrency CFDs available for trading (note: crypto trading is not available for UK retail clients).

Capital.com continuously updates its product offerings, adding new instruments based on market demand and trends. The broker focuses on providing both retail and institutional clients with personalized services, including tailored trading solutions and white-label options for businesses.

4. Trading Platforms and Technology

Capital.com provides multiple trading platforms to meet the diverse needs of its clients. The available platforms include:

• MetaTrader 4 (MT4): A widely recognized platform that supports automated trading and advanced technical analysis. However, MT4 is not available for Australian clients.
• Proprietary Web-Based Platform: Capital.coms own platform offers a user-friendly interface with robust features, including advanced charting tools, technical indicators, and real-time market data.
• Mobile Applications: Capital.com has developed mobile trading apps for both iOS and Android, allowing traders to manage their accounts and execute trades on the go. The mobile app integrates an AI-powered trading bias detection system to assist traders in making informed decisions.

The broker utilizes cutting-edge technology to ensure fast order execution and a seamless trading experience. Capital.com also offers API access, enabling clients to engage in automated trading strategies.

5. Account Types and Trading Conditions

Capital.com provides a variety of account types to accommodate different trading styles and needs:

• Standard Account: Requires a minimum deposit of $20 with variable spreads starting from 0.6 pips and no commission fees.
• Professional Account: Available for eligible clients who meet specific criteria, offering higher leverage options and additional features.
• Islamic Account: Designed for clients who require a swap-free account due to religious beliefs.
• Demo Account: Available for traders to practice their strategies without risking real money.

The leverage ratio varies by account type and asset class, with a maximum of 1:30 for retail clients under ESMA regulations. The minimum trade size depends on the asset being traded, and overnight fees apply based on the leveraged position.

6. Funds Management

Capital.com offers a range of deposit and withdrawal options to facilitate smooth transactions. Supported methods include:

• Deposit Methods: Bank transfers, credit/debit cards, and various e-wallets (e.g., PayPal, Neteller, Skrill). The minimum deposit requirement is $20, except for bank wire transfers, which require a minimum of $250.
• Withdrawal Methods: Clients can withdraw funds using the same method used for deposits. Withdrawal requests are processed within 24 hours, but it may take up to 5 business days for the funds to appear in the client's account.

Capital.com does not charge any fees for deposits or withdrawals, ensuring transparent and cost-effective fund management.

7. Customer Support and Educational Resources

Capital.com prides itself on providing excellent customer support. The available support channels include:

• Live Chat: Available 24/7 for immediate assistance.
• Email Support: Clients can reach out via email for inquiries.
• Phone Support: Available for clients in specific regions.
• Social Media: Support is also accessible through various social media platforms.

The broker supports multiple languages to cater to its global clientele.

In addition to customer support, Capital.com offers a wealth of educational resources, including webinars, tutorials, and a dedicated educational app called Investmate. This app provides users with interactive courses and valuable trading insights, making it an excellent tool for both novice and experienced traders.

8. Regional Coverage and Restrictions

Capital.com serves clients from over 183 countries, with a significant presence in Europe, Asia, and Australia. The broker has regional offices in the UK, Cyprus, and Australia, allowing it to cater to a diverse client base effectively.

However, Capital.com does not accept clients from certain countries due to regulatory restrictions, including:

• United States
• Canada
• Japan
• New Zealand
• North Korea
• Iran

These restrictions are in place to comply with local laws and regulations, ensuring that Capital.com operates within the legal frameworks of the jurisdictions it serves.

In summary, Capital.com is a well-regulated and reliable forex broker that provides a comprehensive range of trading products and services. With its commitment to client education, advanced trading technology, and excellent customer support, Capital.com stands out as a solid choice for both beginners and experienced traders looking to navigate the financial markets effectively.