Capital 2025 Review: Everything You Need to Know
Summary: Capital.com has established itself as a reliable and user-friendly broker since its inception in 2016. With competitive spreads and a strong educational platform, it appeals to both novice and experienced traders. However, some users have raised concerns regarding customer support and the limited range of investment options.
Note: It's essential to recognize that Capital.com operates through various entities across different regions, which can lead to variations in trading conditions and regulatory protections.
Ratings Overview
How We Rate Brokers: Our ratings are based on a comprehensive analysis of user reviews, expert opinions, and factual data regarding the broker's offerings.
Broker Overview
Founded in 2016, Capital.com has quickly made a name for itself in the online trading space, offering a proprietary trading platform alongside popular tools like MetaTrader 4 (MT4). The broker provides access to a diverse range of assets, including forex, stocks, commodities, indices, and cryptocurrencies, all under stringent regulations from authorities such as the FCA in the UK and CySEC in Cyprus.
Detailed Analysis
Regulated Geographies:
Capital.com operates under multiple regulatory bodies: the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities and Investments Commission (ASIC), and the National Bank of the Republic of Belarus (NBRB). This multi-jurisdictional regulation enhances the broker's credibility and provides varying levels of investor protection depending on the entity.
Deposit/Withdrawal Currencies/Cryptocurrencies:
Capital.com supports deposits and withdrawals in multiple currencies, including USD, EUR, and GBP. Additionally, it allows for transactions in various cryptocurrencies, enhancing its appeal to crypto traders.
Minimum Deposit:
The minimum deposit to open an account is notably low at $20, making it accessible for new traders looking to enter the market without a significant financial commitment.
Bonuses/Promotions:
Currently, Capital.com does not offer traditional bonuses or promotions, focusing instead on providing a transparent trading environment without hidden costs.
Available Asset Classes:
Traders can access over 3,000 instruments across five major asset classes: forex, stocks, indices, commodities, and cryptocurrencies. This broad selection allows for diverse trading strategies and portfolio diversification.
Cost Structure (Spreads, Fees, and Commissions):
Capital.com is known for its competitive fee structure, with spreads starting as low as 0.6 pips on major currency pairs. The broker does not charge commissions, which many users find appealing. However, overnight fees are applicable for leveraged positions.
Leverage:
Capital.com offers leverage of up to 1:30 for retail clients, which is standard under ESMA regulations. Professional clients may access higher leverage, but this comes with reduced investor protections.
Permitted Trading Platforms:
The broker primarily utilizes its proprietary platform, alongside MT4 and TradingView, catering to various trader preferences. The proprietary platform is designed for ease of use, while MT4 is favored for its advanced trading capabilities.
Restricted Regions:
Capital.com does not accept clients from several countries, including the USA, Japan, and certain regions in the Middle East. This limitation is primarily due to regulatory restrictions.
Available Customer Service Languages:
Capital.com provides multilingual customer support, with assistance available in 13 languages. This feature enhances accessibility for traders from different backgrounds.
Repeated Ratings Overview
Detailed Breakdown
Account Conditions (8.0):
Capital.com offers a straightforward account setup with a low minimum deposit. However, the lack of multiple account types may limit advanced traders seeking specialized conditions.
Tools and Resources (8.5):
The educational resources provided, including the Investmate app, are highly regarded. However, some users feel that more advanced tools could enhance their trading experience.
Customer Service & Support (6.5):
While customer support is available 24/7 in multiple languages, there are mixed reviews regarding response times and the effectiveness of support staff. Some users reported delays in receiving assistance.
Trading Experience (7.5):
The trading platform is user-friendly and offers a wide array of assets. However, the absence of MT5 may be a drawback for traders accustomed to that platform's features.
Trustworthiness (8.5):
With multiple regulatory licenses and a transparent fee structure, Capital.com is generally viewed as a trustworthy broker. The presence of negative balance protection further enhances its credibility.
User Experience (8.0):
Overall, users report a positive trading experience, citing the ease of use of the platform and the availability of educational resources. However, some have noted that the platform could benefit from additional features.
(Optional) Additional Features (7.0):
The referral program and trading API are notable features, but the lack of a traditional bonus structure may deter some traders.
In conclusion, Capital.com presents itself as a robust option for traders seeking a regulated environment with competitive pricing. While there are areas for improvement, particularly in customer support, the overall offering is solid, making it a contender for both novice and experienced traders alike.
