Is KCM Trade safe?

Dear 44018931 user, according to the international tax law, 27% of your personal income tax will be charged for personal profits exceeding USD 10,000. Your personal profit in the account is USD 27,935.1, and the personal income tax you need to pay is USD 7,542.4. The financial department notifies you: Your account44018931 has not yet paid personal income tax, and you need to pay personal income tax successfully before you can handle withdrawals! Now our financial department will register and report for you. Please complete your personal tax payment within 7 working days, that is, before 24:00 on August 4, 2023! Overdue will charge three percent of your account profit per 24 hours, i.e. $838, as a fund custody fee! Please complete it as soon as possible so as not to cause inconvenience to you in handling payment!

The stop-loss is far from the actual market price, and the platform has not provided any explanation.

The charts on this platform were different from others.

The slippage is serious. At the beginning, the slippage is acceptable at 20 to 30 pips. But the slippage becomes more serious, at 50 to 70 pips. The slippage of gold can exceed 7 US dollars, and after the slippage, the market is stuck for three minutes. There is a video to prove it. I placed orders normally. In communication, the platform was arrogant. I showed them the video but they found various reasons not to deal with it.

The KCM server really lags. It is also doing it on other platforms, and it chucks without moving, unable to close the position and open the position. After contacting the sales, the platform obviously shirked its responsibilities. I am not sure if there is any problem with the network. My other platform accounts are normal. Originally, the position was closed with a floating loss of 568, but now gold has risen (Orui fell), and the floating loss is nearly 800, which is a loss of 200 US dollars. [d83d][de21]I can’t put on the video here, otherwise everyone can take a look at what it means: You can’t close a position, you can’t open a position, and you can’t watch a loss [d83d][de21]

I have already submitted the required documents, but they refuse to withdraw funds. I have already provided the bank statement once and went to the bank specifically to handle it. Now KCM platform is asking me to provide it again and they still won't let me withdraw funds.

US$2675.62 was frozen. I contacted customer service and they all shied away from responsibility. I sent an email to the official website, but they didn't solve the problem.