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Emirates NBD foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website http://www.emiratesnbd.com/en, about the company's legal and temporary regulatory information, the company's address Baniyas Road, Deira, P.O. Box: 777, Dubai, UAE.

Emirates NBD Forex Broker

Basic Information

Registered Region
United Arab Emirates
Operating Period
--
Company Name
Emirates NBD Bank PJSC
Abbreviation
Emirates NBD
Company employee
--
Customer Service Email Address
collections@emiratesnbd.com
Contact Number
+971 4 316 0333
Company address
Baniyas Road, Deira, P.O. Box: 777, Dubai, UAE
Keywords
5-10 years
Suspicious Regulatory License
Global Business
High potential risk

Company profile

Aspect Information Registered Country/Area UAE (United Arab Emirates) Company Name Emirates NBD Regulation Unregulated as a broker Services Comprehensive financial services including banking, foreign exchange, investment, and wealth management Customer Support Versatile support options including phone, email, WhatsApp, and postal services, with dedicated lines for different banking segments Overview Emirates NBD, headquartered in the UAE (United Arab Emirates), operates as an unregulated broker offering a wide array of financial services. These services encompass banking, foreign exchange, investment, and wealth management solutions, providing customers with comprehensive financial solutions. The bank emphasizes accessibility and convenience through versatile customer support options, including phone, email, WhatsApp, and postal services, with dedicated lines tailored to different banking segments. This commitment underscores Emirates NBD's dedication to providing a seamless banking experience while upholding regulatory standards and ensuring customer satisfaction. Regulation Emirates NBD operates as a banking institution and is not regulated as a broker. Unlike brokerage firms, Emirates NBD's regulatory oversight pertains to banking activities rather than brokerage services. Customers should take this distinction into account when utilizing financial services offered by Emirates NBD. Pros and Cons Emirates NBD offers a range of advantages such as comprehensive foreign exchange services, global reach, competitive rates, and convenient customer support options. However, some potential drawbacks include the need for regulatory compliance in banking activities rather than brokerage services and the importance of ensuring the security of communication channels when engaging with the bank. Pros Cons Comprehensive foreign exchange services Regulatory oversight primarily for banking activities Global reach Security concerns regarding communication channels Competitive rates Convenient customer support options Services Emirates NBD offers a comprehensive suite of Foreign Exchange (FX) services tailored to meet the needs of different customer segments, including Personal, Priority, Private, Business, and Corporate & Institutional clients. Here's a structured overview of their offerings: Foreign Exchange Services Overview Global Reach: Transfer funds to over 100 countries, ensuring global connectivity. Convenience: Offers convenient and flexible FX services tailored to customer needs. Security: Ensures secured transactions for peace of mind. Competitive Rates: Provides competitive buy and sell rates for various currencies including USD, GBP, INR, PKR, CAD, and JPY. Currency Exchange Rates Offers real-time buy and sell rates for major currencies, facilitating efficient currency conversion and international transactions. Currency Conversion Calculator Features a user-friendly currency conversion calculator for accurate conversions between major currencies. International Money Transfer Services DirectRemit: Free and fast 60-second transfers to select countries, available 24/7 via Mobile or Online Banking. Telegraphic Transfers: Facilitates easy international money transfers from accounts within the UAE or globally. Western Union: Offers convenient money transfers through Online and Mobile Banking platforms. Demand Draft: Provides guaranteed payment options with the convenience of purchasing a demand draft from home, office, or on the go. mePay: Allows instant money transfers to anyone in the UAE using just a mobile number, without needing an account number or IBAN. Foreign Exchange Accounts & Travel Cards GlobalCash Card: A travel card that supports 15 currencies, designed for international travelers. Fixed Deposits & Foreign Currency Accounts: Offers the opportunity to earn higher interest rates on foreign currencies with Fixed Deposit Accounts, accessible via Online Banking. Foreign Currency Cash: Enables buying or selling foreign currency cash through Emirates NBD branches. Free FX Services Inward telegraphic transfer, account to account transfer, special rate deal booking, foreign currency cash via branches, and online FCY remittances are among the suite of free services provided to meet diverse FX needs. Additional Information Emirates NBD also provides guidelines and terms related to remittances and FX transactions across its services and channels, ensuring transparency and compliance. Customer Support Emirates NBD provides a comprehensive and versatile range of customer support options designed to cater to the diverse needs of its clients. These support channels ensure that clients can access assistance and manage their banking needs efficiently, through multiple platforms. Mobile Banking Support Access: Via the Emirates NBD Mobile Banking app. Process: Users log in, tap at the bottom, scroll to Messaging > New Message, select a topic, send their request, and expect a response within 24 hours. Online Banking Support Access: Through the Emirates NBD Online Banking platform. Process: Users log in, click on the navigation menu, go to Here to Help You > Messaging > New Message, select a topic, send their request, and anticipate a reply within 24 hours. WhatsApp Banking Initiation: By sending “Subscribe” to +971 600 540000 on WhatsApp. Services: Includes account and card inquiries, with an option to chat with an agent. Response Time: Within 30 minutes during agent chat timings (8 am to 10 pm, all week). Phone Support Personal Banking: Available at 600 54 0000 (local) or +971 600 54 0000 (international). Priority Banking: Access through +971 800 100 or a dedicated relationship manager, with an international number +971 4 316 0333. Business Banking: Call 600 54 0009 locally or +971 600 54 0009 internationally, or contact a dedicated relationship manager. Private Banking: Reachable at 800 456 or through a relationship manager. Corporate and Institutional Banking: Contactable at +971 4 201 2812 or via a relationship manager, available Monday to Friday, 8 am to 4 pm. Email and Postal Support General Queries: Through customersupport@emiratesnbd.com or by post at PO Box 777, Deira, Dubai, UAE. Response expected within 2 working days. Corporate and Institutional Banking Queries: Via CCS@EmiratesNBD.com, with the same response time. The bank emphasizes the security of its communication channels, advising against sharing confidential information like PIN or account details through insecure means. It encourages reporting suspicious emails to prevent fraud. This multi-faceted approach to customer support demonstrates Emirates NBD's commitment to accessibility, convenience, and security, ensuring that clients have a seamless banking experience across all touchpoints. Conclusion Emirates NBD, operating primarily as a banking institution, offers a comprehensive suite of financial services tailored to various customer segments. While not regulated as a broker, it ensures regulatory compliance in its banking activities. With a global reach and competitive rates, its Foreign Exchange services cater to diverse needs, complemented by a range of free FX services. Through versatile customer support options, including mobile banking, online banking, WhatsApp banking, and phone and email support, Emirates NBD prioritizes accessibility, convenience, and security for its clients. This commitment underscores its dedication to providing a seamless banking experience while upholding the highest standards of service and compliance. FAQs Q1: What services does Emirates NBD offer? A1: Emirates NBD provides a wide range of financial services, including banking, foreign exchange, investment, and wealth management solutions. Q2: How can I transfer money internationally with Emirates NBD? A2: You can transfer money internationally through services like DirectRemit, telegraphic transfers, Western Union, and demand drafts, accessible via online or mobile banking platforms. Q3: Does Emirates NBD offer travel currency cards? A3: Yes, Emirates NBD offers the GlobalCash Card, supporting 15 currencies and designed for convenient use during international travel. Q4: How can I contact customer support at Emirates NBD? A4: You can reach Emirates NBD customer support through various channels, including phone, email, WhatsApp, and postal services, with dedicated lines for different banking segments. Q5: Are Emirates NBD's communication channels secure? A5: Yes, Emirates NBD emphasizes the security of its communication channels and advises against sharing confidential information through insecure means. Risk Warning Online trading carries substantial risk, potentially leading to the total loss of invested funds. It may not be appropriate for all traders or investors. It's crucial to fully comprehend the associated risks before engaging in trading activities. Additionally, the content of this review is subject to change, reflecting updates in the company's services and policies. The review's creation date is also relevant, as information could have become outdated. Readers should confirm the latest information with the company prior to making any investment decisions. The responsibility for utilizing the information provided herein lies exclusively with the reader.

Rating Index

How to login to Emirates NBD?
Emirates NBD Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register an Emirates NBD Account Registering for an Emirates NBD account is a straightforward process, designed to provide users with seamless access to a wide range

  

Emirates NBD Broker - Complete Information Guide

  

1. Broker Overview

  Emirates NBD, officially known as Emirates NBD Bank PJSC, was established in 2007 through the merger of the National Bank of Dubai (founded in 1963) and Emirates Bank International. The bank is headquartered in Dubai, United Arab Emirates, and operates through various branches and subsidiaries across the region. As a government-owned entity, Emirates NBD is listed on the Dubai Financial Market and is recognized as one of the leading financial institutions in the UAE.

  The bank primarily serves a diverse clientele, including individual customers, small to medium enterprises, and corporate clients. With a customer base exceeding 14 million and total assets of approximately AED 800 billion, Emirates NBD has grown significantly since its inception. The bank's key milestones include receiving numerous awards for excellence in banking and being recognized as the "Best Bank in the UAE" multiple times.

  Emirates NBD operates under a comprehensive business model that includes retail banking, corporate banking, investment services, and wealth management. The bank is well-known for its digital banking services, which provide customers with a seamless banking experience. As an Emirates NBD broker, it offers a wide range of financial products, including foreign exchange trading, investment accounts, and asset management services.

  

2. Regulatory and Compliance Information

  Emirates NBD operates under the regulatory oversight of several authorities, including the Central Bank of the UAE and the Securities and Commodities Authority (SCA). The bank holds a license from the SCA under the regulatory number 604003, which allows it to conduct various financial activities, including brokerage services.

  The regulatory licenses are valid and encompass a wide range of activities, ensuring that Emirates NBD adheres to strict compliance standards. The bank has established legal entities in various jurisdictions, allowing it to cater to a broad market while maintaining compliance with local regulations.

  To protect client funds, Emirates NBD implements a robust client fund segregation policy, ensuring that customer deposits are kept separate from the bank's operational funds. The bank participates in the investor compensation fund, which provides an additional layer of security for its clients.

  Emirates NBD follows stringent Know Your Customer (KYC) and Anti-Money Laundering (AML) policies to ensure the integrity of its operations. These measures include verifying the identity of clients and monitoring transactions for suspicious activities, thus upholding a high standard of compliance.

  

3. Trading Products and Services

  As an Emirates NBD broker, the institution offers a wide array of trading products and services. The bank provides access to various foreign exchange (forex) currency pairs, including major, minor, and exotic pairs. The bank's forex trading platform supports numerous currency pairs, enabling traders to engage in diverse trading strategies.

  In addition to forex trading, Emirates NBD offers Contracts for Difference (CFDs) on a range of products, including indices, commodities, and stocks. However, it's important to note that the availability of cryptocurrency trading is currently not provided by Emirates NBD.

  The bank regularly updates its product offerings to ensure clients have access to the latest financial instruments. This includes periodic reviews and the introduction of new products based on market demand and trends. Retail trading services are designed to cater to individual investors, while institutional clients can access tailored services to meet their specific investment needs.

  Emirates NBD also provides white-label solutions for businesses looking to offer trading services under their own brand. The bank's asset management services are available for both retail and institutional clients, allowing them to invest in diversified portfolios managed by experienced professionals.

  

4. Trading Platforms and Technology

  Emirates NBD broker offers a proprietary trading platform designed to provide a user-friendly experience for both novice and experienced traders. While the bank does not currently support MetaTrader 4 or MetaTrader 5, its in-house platform includes advanced trading features and tools for market analysis.

  The web-based trading platform allows clients to access their accounts and execute trades from any device with internet connectivity. Additionally, the bank provides a mobile application compatible with both iOS and Android devices, ensuring that traders can manage their investments on the go.

  The execution model utilized by Emirates NBD is primarily Market Making, which allows for competitive spreads and efficient order execution. The bank's trading infrastructure is supported by advanced technology, ensuring high-speed connectivity and reliability.

  Emirates NBD also offers API access for clients interested in automated trading solutions. This allows traders to implement algorithmic trading strategies and connect to the bank's trading systems seamlessly.

  

5. Account Types and Trading Conditions

  Emirates NBD broker provides several account types tailored to meet the diverse needs of its clients. The standard account requires a minimum deposit, with competitive spreads and commissions applicable to various trading instruments.

  For advanced traders, the bank offers premium account types that come with additional benefits, such as lower fees and enhanced trading features. Special accounts, including Islamic accounts compliant with Sharia law, are also available for clients seeking interest-free banking solutions.

  While Emirates NBD does not currently offer a demo account, it allows clients to open live accounts with a minimum deposit requirement. The leverage offered varies based on the product, with different ratios applicable to forex and CFD trading.

  Clients should be aware of the overnight fees policy, which may apply to positions held beyond the trading day. The bank provides clear information regarding all trading conditions, ensuring transparency and understanding for its clients.

  

6. Fund Management

  Emirates NBD broker supports various deposit methods, including bank transfers, credit cards, and electronic wallets. The minimum deposit requirement varies based on the account type, with standard accounts requiring a minimum balance to be maintained.

  Deposit processing times are generally quick, with most transactions completed within one business day. However, clients should be aware of any applicable deposit fees, which may vary depending on the payment method used.

  Withdrawal options include bank transfers and other electronic methods, with specific limits and processing times in place. Clients can expect their withdrawal requests to be processed efficiently, although fees may apply based on the chosen method.

  Emirates NBD emphasizes the importance of secure transactions and ensures that all client funds are managed responsibly. The bank's commitment to customer satisfaction extends to its fund management practices, providing clients with peace of mind regarding their investments.

  

7. Customer Support and Educational Resources

  Emirates NBD broker offers a comprehensive range of customer support channels, including phone, email, online chat, and social media platforms. The bank's support services are available during business hours, ensuring that clients can receive assistance when needed.

  Multilingual support is provided to cater to the diverse clientele of Emirates NBD, with staff trained to assist clients in various languages. The bank also offers educational resources, including webinars, tutorials, and e-books, aimed at enhancing clients' trading knowledge and skills.

  Market analysis services are available, providing clients with daily insights, news updates, and research reports. Additionally, the bank offers various trading tools, such as calculators and economic calendars, to assist clients in making informed trading decisions.

  Emirates NBD is committed to empowering its clients through education, ensuring they have access to the necessary resources to navigate the financial markets confidently.

  

8. Geographic Coverage and Restrictions

  Emirates NBD broker primarily serves the UAE market, with a strong presence in Dubai and other emirates. The bank has established offices in various locations, providing convenient access to its services for clients.

  While the bank caters to a broad clientele, there are specific countries and regions from which it does not accept clients. This includes jurisdictions that may have regulatory restrictions or compliance challenges.

  Emirates NBD is dedicated to adhering to all applicable laws and regulations, ensuring that its operations remain compliant while providing a secure environment for its clients. The bank's geographic coverage is strategically focused on the MENA region, with plans for further expansion in the future.

  In conclusion, Emirates NBD broker stands out as a reliable and comprehensive financial institution, offering a wide range of services tailored to the needs of its diverse clientele. With a commitment to regulatory compliance, innovative technology, and customer satisfaction, Emirates NBD continues to solidify its position as a leading player in the financial services industry.

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Emirates NBD Forex Broker has an overall rating of 1.52, Regulatory Index 0.00, License Index 0.00, Business Index 7.07, Software Index 4.00 Risk Control Index 0.00.
Emirates NBD