RAKUTEN SECURITIES 2025 review: everything you need to know
Summary: Rakuten Securities is a well-established forex and CFD broker with a strong reputation, offering competitive trading conditions and a user-friendly platform. However, some user reviews raise concerns about withdrawal issues and customer service, indicating a mixed experience for traders.
Note: It is essential to consider that different entities of Rakuten operate under varying regulatory frameworks, which may affect trading conditions and user experiences.
Ratings Overview
How We Rate Brokers: Our ratings are based on comprehensive research, including user feedback, expert opinions, and factual data regarding trading conditions and services.
Broker Overview
Founded in 1999, Rakuten Securities is a subsidiary of the Rakuten Group, a leading Japanese internet services company. The broker is headquartered in Tokyo, Japan, and operates subsidiaries in Australia, Hong Kong, and Malaysia. Rakuten Securities primarily offers the popular MetaTrader 4 (MT4) trading platform, catering to forex and CFD trading. The broker is regulated by several authorities, including the Australian Securities and Investments Commission (ASIC) and the Japan Financial Services Agency (JFSA).
Detailed Analysis
Regulated Regions:
Rakuten Securities operates under various regulatory bodies, including ASIC in Australia, the FSA in Japan, and the SFC in Hong Kong. This multi-jurisdictional regulation provides a level of security and oversight for traders, ensuring compliance with strict financial standards.
Deposit/Withdrawal Currencies/Cryptocurrencies:
Traders can fund their accounts in several currencies, including AUD, USD, EUR, and GBP. While the minimum deposit required is only $50, withdrawals may incur fees, such as a $25 charge for international bank transfers. The broker does not support cryptocurrency deposits or withdrawals.
Minimum Deposit:
The minimum deposit to open an account with Rakuten Securities is $50, making it accessible for new traders. This low entry point is attractive for those looking to begin their trading journey with minimal financial commitment.
Bonuses/Promotions:
Currently, Rakuten Securities does not prominently advertise any bonuses or promotions on its website. However, it is known for occasional promotional offers that may attract new clients, although specifics were not detailed in the sources.
Tradable Asset Classes:
Rakuten Securities primarily offers trading in forex pairs, stock indices, and commodities. The range of available instruments may be considered limited compared to other brokers that offer a broader selection, including stocks and cryptocurrencies.
Costs (Spreads, Fees, Commissions):
The broker offers competitive trading conditions with fixed spreads starting from 0.5 pips for major currency pairs. There are no commissions on trades; however, non-trading fees may apply, such as withdrawal fees for certain methods. Overall, costs are seen as low compared to industry standards.
Leverage:
Leverage ratios vary by jurisdiction, with retail clients typically offered leverage of up to 1:30, while professional accounts may access leverage up to 1:400. This range allows traders to amplify their positions, but it also increases risk.
Allowed Trading Platforms:
Rakuten Securities provides access to the MT4 platform, known for its robust analytical tools and user-friendly interface. While MT4 is a popular choice among traders, the absence of MetaTrader 5 may limit options for those seeking advanced features.
Restricted Regions:
Rakuten Securities does not accept clients from certain countries, including the United States, Belgium, Iran, and Russia. This limitation may affect potential traders in those regions.
Available Customer Service Languages:
The broker offers customer support in multiple languages, including English, Japanese, and Chinese. While the support options are diverse, user feedback indicates that response times can be slow, particularly for live chat inquiries.
Repeated Ratings Overview
Detailed Breakdown
Account Conditions:
Rakuten Securities offers various account types, including standard and high-leverage accounts. The minimum deposit is low, and the available leverage allows traders to choose a risk level that suits their trading style. However, the limited number of account types may not cater to all trader preferences.
Tools and Resources:
While the broker provides essential tools like MT4, user reviews suggest that additional educational resources could be improved. Some traders have noted a lack of comprehensive training materials, which could hinder new traders' learning curves.
Customer Service and Support:
Customer service is available through multiple channels, including phone, email, and live chat. However, user feedback indicates that the support may not always be timely, which can be frustrating for traders needing immediate assistance.
Trading Experience:
The trading experience on Rakuten Securities is generally positive, with a user-friendly platform and competitive spreads. However, some users have reported issues with withdrawals and customer service, which can detract from the overall experience.
Trustworthiness:
Rakuten Securities is regulated by reputable authorities, which adds to its credibility. However, some negative user experiences regarding withdrawal issues have raised concerns about the broker's reliability.
User Experience:
Overall, users report a satisfactory experience with the platform's usability and features. However, the mixed reviews regarding customer support and withdrawal processes indicate that there is room for improvement.
In conclusion, while Rakuten Securities offers a solid trading platform with competitive conditions, potential clients should be aware of the varying experiences reported by users, particularly concerning customer service and withdrawal issues. As always, traders should conduct their due diligence before engaging with any broker.
