Alvexo foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://www.alvexo.eu/, about the company's legal and temporary regulatory information, the company's address 1, Agias Fylaxeos Street, 3025 Limassol, Cyprus.
Alvexo is a prominent online trading platform that was established in 2014. The company is owned by VPR Safe Financial Group Ltd and is headquartered in Limassol, Cyprus, with additional offices located in various regions, including Seychelles. Alvexo operates as a private entity, focusing on offering retail forex and CFD trading services to a diverse clientele worldwide, including traders from Europe, the Middle East, and Asia.
Since its inception, Alvexo has made significant strides in the online trading space, boasting over 650,000 registered users and facilitating billions in trading volume. The broker's mission is to provide a comprehensive trading experience, combining advanced technology with extensive educational resources to support both novice and experienced traders. Alvexo operates under a multi-asset broker model, allowing users to access a variety of financial instruments and trading tools.
Alvexo's business model primarily revolves around retail forex trading and CFDs, enabling clients to trade on various asset classes, including currencies, commodities, indices, and cryptocurrencies. The platform is designed to cater to the needs of individual traders, offering a user-friendly interface along with robust analytical tools.
Alvexo is regulated by two primary authorities: the Cyprus Securities and Exchange Commission (CySEC) and the Seychelles Financial Services Authority (FSA). The regulatory license numbers are 236/14 for CySEC and SD030 for FSA. These licenses ensure that Alvexo adheres to strict regulatory guidelines, enhancing the safety and security of client funds.
The CySEC regulation covers operations within the European Union, providing clients with a level of protection under the European financial regulatory framework. Alvexo is also committed to maintaining high standards of compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring that all clients undergo thorough identity verification processes.
Client funds are held in segregated accounts, which means that they are kept separate from the company's operational funds. This segregation helps to protect clients' investments in the event of financial difficulties faced by the broker. Additionally, Alvexo provides negative balance protection, ensuring that clients cannot lose more than their initial investment.
Alvexo offers a wide range of trading products, catering to various trading preferences and strategies. The broker provides access to over 450 tradable assets across different categories:
Alvexo regularly updates its product offerings and may introduce new assets based on market demand and client feedback. The broker is primarily focused on retail trading, but it also provides institutional services, including tailored solutions for professional traders.
Alvexo offers multiple trading platforms to accommodate different trading styles and preferences. The primary platforms include:
The execution model used by Alvexo is primarily STP (Straight Through Processing), ensuring fast and reliable trade execution. The broker's servers are located in secure data centers, and the platform utilizes advanced security measures, including 256-bit SSL encryption, to protect client information and transactions.
Alvexo offers several account types to meet the diverse needs of its clients. The available accounts include:
Alvexo also offers a demo account funded with €50,000 in virtual money, allowing new traders to practice and familiarize themselves with the platform without risking real funds. The leverage offered varies depending on the account type and asset class, with maximum leverage reaching up to 1:300.
In addition, Alvexo charges an inactivity fee of €10 after three months of no trading activity, and overnight positions may incur swap fees based on the asset traded.
Alvexo supports various deposit and withdrawal methods, ensuring flexibility for its clients. The available funding options include:
Alvexo's fee structure is competitive, with no deposit fees and transparent withdrawal policies. However, clients should be aware of the potential for currency conversion fees if their trading account currency differs from their withdrawal method.
Alvexo provides a range of customer support options to assist traders with their inquiries and issues. The available support channels include:
Customer support is available from Monday to Friday, 9 AM to 6 PM Cyprus time. While the support team is friendly and responsive, some users have reported longer response times during peak hours.
In terms of educational resources, Alvexo offers a comprehensive trading academy that includes webinars, video tutorials, and e-books tailored for both beginners and advanced traders. Additionally, clients have access to market analysis, trading signals, and an economic calendar to stay informed about market-moving events.
Alvexo operates in numerous countries, providing services to clients in over 194 regions worldwide. The broker has established a strong presence in Europe, the Middle East, and parts of Asia. However, there are specific countries where Alvexo does not accept clients, including the United States and Israel.
The broker's offices are strategically located in various countries, including Cyprus, the UK, France, Spain, and South Africa, ensuring that they can cater to a diverse range of clients while adhering to local regulations.
In summary, Alvexo is a well-regulated broker offering a robust trading platform, a wide variety of financial instruments, and a strong commitment to customer education. While it has received mixed reviews regarding customer support and trading conditions, it remains a viable option for traders looking for a user-friendly and comprehensive trading experience.