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MERRY CAPITAL Forex Broker provides real users with 1 positive reviews, 2 neutral reviews and 2 exposure review!

MERRY CAPITAL Broker Review

1.39

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MERRY CAPITAL Review 5

Latest All(5) Positive(1) Neutral(2) Exposure(2)
Exposure
My account has been frozen due to Merry Capital's crude oil investment

On March 27, 2024, I was instructed by Maruyama Investment Group, a support role in the investment group, to purchase the maximum amount of 76,000 barrels of crude oil that could be purchased with the funds at that time. I paid a margin of 228,000 USD (equivalent to 34.2 million yen at an exchange rate of 150 yen) and entered the purchase of the instructed quantity of crude oil. The lottery for the entered crude oil was conducted on March 29, two days later, and a large amount of crude oil, which accounted for 40% of the application of 30,400 barrels with an expected winning probability of 5%, was won. As a result, a huge profit of 1.216 million USD (equivalent to 182.4 million yen at an exchange rate of 150 yen) was confirmed, and a large additional margin of 684,000 USD (equivalent to 126 million yen at an exchange rate of 150 yen) was requested to settle this confirmed profit. From the customer representative of Merry Capital, it was informed that if the payment is not made by the settlement deadline of April 1, a delay damage fee of 10% will be incurred for each day of delay, and if the payment is not made for a certain number of days, it will be reported to the Financial Services Agency, and legal proceedings will be initiated and the margin will be confiscated. It was granted a three-day extension until April 4 by the customer of Merry Capital, assuming payment of additional margin. Furthermore, an additional deposit of 1 million yen was requested for a three-day extension, and it was granted an extension until April 7 by depositing it into the designated account on April 4. Through negotiations, an extension until April 16 was also granted. From the assistant of Maruyama Investment Group, it was proposed that if I deposit 200,000 USD of the additional margin of 684,000 USD into the account of Merry Capital Limited, the remaining 484,000 USD would be settled by my network. Actually, a part of it, 45,471,000 yen (about 300,000 USD), was transferred to my Merry Capital account, and it was promised that the remaining 184,000 USD would also be transferred. Believing in the support provided by Mr. Fujiwara, I borrowed 30 million yen (about 200,000 USD) and made a deposit, and a total of 506,780.76 USD was deposited into the designated account. However, the remaining additional margin of 184,000 USD (equivalent to 27.6 million yen at an exchange rate of 150 yen) that the assistant of Maruyama Investment Group had promised to support was not deposited, and the Merry Capital account was frozen and I was unable to withdraw funds due to the non-payment of the remaining additional margin of 184,000 USD. However, no report to the Financial Services Agency or legal proceedings have been made.

みのたん
2024-09-14
Neutral
Low Fees, High Frustration: Merry Capital's Support Letdown

I know Merry Capital tries to win us over with lower trading fees, surely cool. But here's the thing: their customer support is straight-up awful, slow to respond and ignore your questions. That kinda cancels out the whole low-cost thing... 😔😔😔

Raphaël Durand
2024-06-28
Neutral

I wish the company had the support in French – it’s a popular language anyway. And it would save me lots of troubles. And they don’t provide the Bitcoin as a payment system. Dunno why – it’s so convenient!

Chen Miyagi
2024-06-28
Positive
Exceptional Customer Service: A 10-Star Experience 🌟

These guys really provide best in class customer service. Their service deserves 10 stars. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐😚😚😚

Arjun Kapoor
2024-05-16
Exposure
The entire amount was forfeited.

They were running a crude oil campaign and needed money at the time of application, so I used the funds in my account. If you lose, you will get the full amount back, so if you win, you will be forfeited unless you make an additional deposit. There was no such guidance when applying for the campaign.

MR-g
2024-03-25

  

Merry Capital 2025 Review: Everything You Need to Know

  Merry Capital has garnered significant attention since its inception in December 2023, primarily due to its claims of offering a diverse range of trading instruments and competitive trading conditions. However, a closer look reveals a mixed reputation, with many reviews highlighting concerns about regulation and user experience. This review synthesizes various insights from multiple sources to provide a comprehensive overview of Merry Capital.

  Note: It is essential to consider that the regulatory environment may differ across regions, which could impact user experiences. The evaluation methodology employed here aims for fairness and accuracy in assessing Merry Capital's offerings.

  

Rating Overview

Category Score (out of 10)
Account Conditions 3
Tools and Resources 4
Customer Service & Support 5
Trading Setup 4
Trustworthiness 2
User Experience 3

  We score brokers based on user reviews, expert opinions, and factual data from regulatory sources.

  

Broker Overview

  Founded in December 2023, Merry Capital is a forex broker registered in Australia. The company claims to provide a wide array of financial trading services, including forex, metals, energy, indices, stocks, and cryptocurrencies. The official website, merryforex.com, supports both English and Japanese, aiming to cater to a diverse clientele. However, it lacks transparency regarding the trading platforms offered, as it does not specify if it uses popular platforms like MT4 or MT5. The regulatory oversight is primarily through the Australian Securities and Investments Commission (ASIC), although the level of actual regulation remains questionable.

  

Detailed Section

  

Regulated Geographical Areas

  Merry Capital primarily operates under the jurisdiction of ASIC in Australia. However, some reviews indicate that the broker may not be fully compliant with the necessary requirements for conducting forex trading activities, raising concerns about its reliability, especially for international clients.

  

Deposit/Withdrawal Methods

  The official website does not disclose specific information about deposit and withdrawal methods, including supported currencies, fees, or processing times. This lack of transparency is a significant drawback, as potential traders may find it challenging to understand the costs associated with funding their accounts or withdrawing their earnings.

  

Minimum Deposit

  Details regarding the minimum deposit required to open an account with Merry Capital are not clearly stated on its website. This ambiguity could lead to confusion among new traders who are trying to gauge the initial investment needed.

  

Bonuses/Promotions

  Merry Capital does not prominently advertise any bonuses or promotions on its website. The absence of such incentives may deter some traders who are looking for additional benefits when choosing a broker.

  

Tradable Asset Classes

  The broker claims to offer a diverse range of tradable assets, including forex pairs, commodities, indices, stocks, and cryptocurrencies. This variety can appeal to different trading strategies and risk profiles, allowing traders to diversify their portfolios.

  

Costs (Spreads, Fees, Commissions)

  Merry Capital has not disclosed detailed information regarding spreads, commissions, or fees associated with trading on its platform. This lack of information can be a red flag for potential traders, as hidden costs can significantly impact overall profitability.

  

Leverage

  The broker does not provide specific details about the leverage it offers, which is crucial information for traders looking to maximize their positions. The absence of this information further complicates the decision-making process for potential clients.

  

Allowed Trading Platforms

  There is no clear indication of the trading platforms available for use on Merry Capital. Without access to popular platforms like MT4 or MT5, traders may find it challenging to execute their strategies effectively.

  

Restricted Areas

  The available information does not specify any geographical restrictions for trading with Merry Capital. However, traders should exercise caution and verify whether the broker can legally serve clients in their respective regions.

  

Available Customer Service Languages

  Merry Capital provides customer support in multiple languages, including English and Japanese. This multilingual support is a positive aspect, as it caters to a broader audience and can enhance user experience.

  

Detailed Rating Breakdown

  

Account Conditions (Score: 3/10)

  Merry Capital offers a single registration portal without distinguishing between account types. The absence of clear account conditions, such as minimum deposits and types of accounts available, raises concerns about accessibility and transparency.

  

Tools and Resources (Score: 4/10)

  While Merry Capital claims to offer a variety of trading instruments, the lack of detailed information about trading platforms and tools available to users limits its appeal. The absence of educational resources further detracts from its offerings.

  

Customer Service & Support (Score: 5/10)

  Customer support is available through various channels, including email and a physical address. However, the effectiveness of this support remains uncertain due to limited user feedback on responsiveness and quality.

  

Trading Setup (Score: 4/10)

  The lack of transparency regarding trading conditions, such as spreads and leverage, significantly impacts the overall trading experience. Traders may find it challenging to make informed decisions without this vital information.

  

Trustworthiness (Score: 2/10)

  Merry Capital's regulatory status is questionable, with many users expressing concerns about its reliability. The predominantly negative reviews and lack of verifiable regulatory information contribute to its low trust rating.

  

User Experience (Score: 3/10)

  User experiences with Merry Capital are mixed, with many reviews highlighting significant concerns about withdrawal delays and transparency. The overall sentiment suggests that potential clients should proceed with caution.

  In conclusion, while Merry Capital presents itself as a diverse trading platform, the lack of transparency, regulatory clarity, and negative user reviews raise substantial red flags. Potential traders are advised to exercise caution and thoroughly research before engaging with this broker.