Trust Markets, officially known as TM Ltd, was established in 2023. The company is headquartered in Saint Lucia, specifically at Fortgate Offshore Investment and Legal Services Ltd, Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. As a private entity, Trust Markets operates primarily in the retail forex and CFD trading markets, catering to a diverse clientele that includes individual traders and institutional investors.
Since its inception, Trust Markets has aimed to provide a wide range of financial services, including forex trading, commodities, and cryptocurrencies. The broker has positioned itself as a competitive player in the online trading space, offering various trading instruments and leveraging advanced technology to enhance the trading experience. However, it is crucial to note that Trust Markets has been flagged for operating as an unregulated broker, raising concerns about the safety of investor funds.
The business model of Trust Markets focuses on retail forex trading, providing clients with access to multiple asset classes through a user-friendly trading platform. Despite its claims of reliability and security, Trust Markets has faced scrutiny regarding its regulatory status and the safety of its operations.
Trust Markets operates without proper regulation from recognized financial authorities. The broker claims to be registered in the United Kingdom; however, there is no valid registration or licensing information available with the UK's Financial Conduct Authority (FCA). This lack of regulatory oversight raises significant concerns regarding the safety and protection of client funds.
The absence of regulatory licenses means that Trust Markets does not offer the investor protection measures typically associated with regulated brokers, such as segregated accounts or participation in compensation schemes. Furthermore, the broker's KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures are not well-documented, leaving potential investors with limited assurance regarding the security of their personal and financial information.
Due to its unregulated status, Trust Markets is classified as a high-risk broker. This classification serves as a warning to potential clients about the potential dangers of trading with an unregulated entity. Therefore, it is highly recommended that investors exercise caution and conduct thorough research before engaging with Trust Markets.
Trust Markets offers a diverse range of trading products, including:
Forex Currency Pairs: The broker provides access to a variety of forex pairs, including major, minor, and exotic currencies. This allows traders to engage in various trading strategies and capitalize on market movements.
CFDs on Commodities: Clients can trade contracts for difference (CFDs) on various commodities, including gold, silver, oil, and agricultural products.
Cryptocurrencies: Trust Markets supports trading in popular cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC), catering to the growing interest in digital assets.
Equities and Indices: The broker also offers trading on global stock indices and individual shares, providing clients with opportunities to invest in the stock market.
Despite the variety of products available, the frequency of product updates and the introduction of new trading instruments remain unclear, as the broker does not provide detailed information on these aspects. Trust Markets primarily focuses on retail trading services, although institutional services may be available on request.
Trust Markets exclusively utilizes the MetaTrader 5 (MT5) trading platform, a widely recognized and respected platform in the trading industry. MT5 offers advanced trading features, including:
Multiple Account Management: Users can manage multiple trading accounts simultaneously, providing flexibility for active traders.
Technical Analysis Tools: The platform is equipped with a comprehensive set of technical analysis tools, including indicators, charting options, and automated trading capabilities.
Mobile Trading: Trust Markets supports mobile trading through the MT5 app, available for both iOS and Android devices. This allows traders to access their accounts and execute trades on the go.
Execution Model: Trust Markets operates on a market-making model, which may affect the execution speed and pricing transparency for traders.
While the MT5 platform is robust and feature-rich, it is important to consider that the quality of the trading experience can be compromised if the broker lacks adequate regulatory oversight.
Trust Markets offers various account types to cater to different trading preferences. However, specific details regarding minimum deposit requirements and trading conditions are not clearly outlined. The available account types include:
Standard Account: Typically features spreads starting from 1 pip, with no commissions. This account is suitable for retail traders looking for basic trading conditions.
VIP and Professional Accounts: These accounts may offer lower spreads and additional features, although specific details are not provided.
Islamic Accounts: Trust Markets offers swap-free accounts for clients who require adherence to Islamic finance principles.
Demo Accounts: A demo account is available for traders to practice and familiarize themselves with the trading environment before committing real funds.
Leverage options may vary, with maximum leverage reported at 1:1000, which poses significant risks to traders. The minimum trade size and overnight fees are not explicitly stated, making it essential for potential clients to inquire directly with the broker for detailed information.
Trust Markets supports a variety of deposit methods, including:
Bank Transfers: Clients can deposit funds via traditional bank transfers, although processing times may vary.
Credit/Debit Cards: The broker accepts deposits through major credit and debit cards, providing a convenient option for many traders.
E-Wallets: Popular e-wallet services may also be supported, allowing for quick and easy transactions.
The minimum deposit requirements for different account types are not specified, and potential clients should contact Trust Markets for clarification. Deposit processing times can vary, with some methods being instantaneous while others may take several business days.
Withdrawal methods are similarly varied but may come with restrictions. The processing time for withdrawals is typically stated as three business days, although users have reported difficulties in accessing their funds. Additionally, withdrawal fees and conditions are not transparently disclosed, which could lead to unexpected costs for clients.
Trust Markets provides customer support through multiple channels, including:
Phone Support: Clients can reach out via telephone for immediate assistance.
Email Support: An email support system is in place for less urgent inquiries.
Live Chat: The broker offers a live chat feature on its website, enabling real-time communication with support representatives.
Social Media: Trust Markets maintains a presence on social media platforms, providing additional avenues for client engagement.
The support team is available 24/7, catering to clients from different time zones. Language support includes English and possibly other languages, although specifics are not detailed.
In terms of educational resources, Trust Markets offers various materials, including webinars, video tutorials, and market analysis reports. These resources aim to enhance traders' knowledge and skills, although the depth and quality of the educational content are not explicitly stated.
Trust Markets primarily targets markets in regions such as the United States, Canada, the United Kingdom, and Malaysia. However, it is important to note that the broker does not accept clients from certain jurisdictions, particularly those with strict regulatory frameworks.
The regional distribution of Trust Markets' services indicates a focus on markets with high trading activity. However, the lack of regulatory oversight may limit its appeal to risk-averse traders.
In summary, Trust Markets, as an unregulated broker, presents a range of trading products and services. However, its lack of regulatory compliance raises significant concerns regarding the safety of investor funds. Potential clients are advised to conduct thorough research and consider the risks before engaging with Trust Markets broker.
FX4059475470
Vietnam
My account has over $11,000. I placed a withdrawal order for $3,000 but it was not processed. I tried contacting the advisor but couldn't reach them, so I sent a message to the support department on the website. After that, a staff member named Nguyễn Thế Duy called me and said they would help me with the withdrawal. They asked me to buy new stocks to verify my account and allow the withdrawal. At first, I was skeptical, but because I couldn't withdraw for over a month, I still followed their instructions. As soon as I opened the order to buy some stocks, they said my account was empty.
Exposure
2024-10-25
Lieu Nguyen
United States
I have made deposits and traded normally, but since I withdrew all the money last time, they have not resolved and supported my withdrawal. The $9,470 I withdrew from 3-10-2024 until now, which is 10 days, I have not received any support. I kindly request Wiki to review and support me in recovering my money that the exchange has taken.
Exposure
2024-10-13
FX4059475470
Vietnam
My account has over $11,000, I tried to withdraw $3,000 but failed. I contacted the advisors Tuấn Anh and Giang Phạm but couldn't reach them, so I messaged the support department on the website. Then, employee Nguyễn Thế Duy called me and asked me to buy 4 new stocks so that I could withdraw money. At first, I didn't agree because I was afraid my account wouldn't have enough funds. It said that buying a small quantity wouldn't have any impact. Due to the desire to recover the money, I tried with the first stock and found that it didn't affect my account. After that, I continued to buy the recommended stocks one by one, and my account lost everything. Trust Market deliberately deceived me by increasing my margin too high, leaving my account with nothing to avoid paying me.
Exposure
2024-10-27