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Multiplex foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://www.onlymultiplex.com, about the company's legal and temporary regulatory information, the company's address 100/28, Keshav Tower, Rajapur, Sector-9, Rohini Delhi-110085.

Multiplex Forex Broker

Basic Information

Registered Region
India
Operating Period
--
Company Name
Multiplex Capital Ltd
Abbreviation
Multiplex
Company employee
--
Customer Service Email Address
yashwant@onlymultiplex.com
Contact Number
+910112755770105
Company address
100/28, Keshav Tower, Rajapur, Sector-9, Rohini Delhi-110085
Keywords
5-10 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Company profile

Aspect Information Company Name Multiplex Registered Country/Area India Founded Year 2008 Regulation Unregulatory Trading Platforms iNeT.net™ Products and Services Equity & derivative, Commodities, Depository Services, Advisory Services, Back Office, Mutual Funds, Real Estate Customer Support Phone, email, and message box, etc Educational Resources Links and downloads resources Overview of Multiplex Multiplex, an India-based firm, currently operates without valid regulatory certificates from recognized financial authorities. While offering a diverse array of products and services across equities, derivatives, commodities, and more, Multiplex's account opening process is cumbersome, requiring multiple forms and documents. Although they provide online dispute resolution and a variety of contact options for customer support, including phone and email, the lack of detailed fee information and educational resources such as video tutorials and social media content could potentially inconvenience clients seeking clarity and guidance. Regulatory Status Multiplex currently does not hold any valid regulatory certificates. Although it is incorporated in India, it lacks regulation from any recognized financial authority. It is crucial to understand that engaging with an unregulated broker involves significant risks, as there is no supervisory entity to enforce ethical practices and safeguard client assets. Pros and Cons Multiplex offers a diverse range of products and services across multiple asset classes including equities, derivatives, commodities, depository services, advisory services, mutual funds, and real estate. Their trading platform provides advanced features like streaming quotes, customization, and investor portfolios. Additionally, Multiplex has an online dispute resolution platform for transparent and efficient conflict resolution. Clients can access various contact options for customer support including phone, email, and support tickets. A major drawback is that Multiplex currently lacks valid regulatory certificates from recognized financial authorities. The account opening process seems cumbersome, requiring submission of multiple forms and documents. While Multiplex provides some educational resources, they lack video tutorials and social media content to help clients familiarize themselves with processes more quickly. Additionally, the lack of detailed information on account and trading fees, leading to uncertainty and potential inconvenience for clients. Pros Cons Diverse range of services Lack of valid regulatory certificates Featured trading platform Cumbersome account opening process ODR Platform Llimited account information Various customer supports Educational Resources Limitations Lack of information on trading fees Products and Services Multiplex BROKER offers 1,000+ trading instruments across 8 asset classes, including agriculture, energies, metals, stocks, indices, ETFs, and currencies. Equity & Derivative: Multiplex offers investors online equity and derivative trading with real-time stock prices, market data, and analysis tools. Through the Power Trade application, users can trade simultaneously on the NSE and BSE. Investors can also trade via Multiplex's branch network by contacting Relationship Managers over the phone. Commodities: Multiplex's Trading platform utilizes ODIN technology for trading on NCDEX and MCX, enabling users to access real-time streaming quotes, place orders, and receive confirmations on a single screen. Additionally, Multiplex's experienced research team offers daily and weekly reports, aiding traders in decision-making. Depository Services: Multiplex's Depository Services act as a depository participant with NSDL and CDSL, facilitating the settlement of dematerialized shares and providing services for securities transactions. Clients can access their holdings through a web-based back office. Advisory Services: Multiplex offers advisory services to assist clients in making investment decisions. Their research team provides diverse reports including Fundamental Analysis, Technical Analysis, Daily Reports, Directional Futures & Options Calls, Arbitrage, and Research on Agricultural Commodities and Metals. Back Office: Multiplex offers Back Office support with accounting standards, ensuring easy access to accounting reports. Clients can conveniently view and print reports, contract notes, and bills via the provided link on their website. Mutual Funds: Multiplex offers mutual fund investment solutions, leveraging a vast distribution network of leading mutual funds. Originally hailed as an avenue for small investors to access the market, mutual funds simplify investment for individuals. Real Estate: Multiplex Builders Pvt. Ltd.'s Real Estate Division offers services including original booking, construction, collaboration, and self-purchase/leasing for residential and commercial properties. Their core principles: flexibility, client-centric approach, quality focus, timely delivery, reasonable pricing, strong client commitment, and stakeholder transparency. How to Open an Account? Opening an account with Multiplex seems somewhat cumbersome, and requires providing a series of application materials. The account opening process takes some time. The following is an example of the account opening process for a DP Trading Account: First, clients need to visit the broker's website and download some forms (including KYC form, CKYC form and FATCA form) and prepare a list of documents for account opening process. After organizing the materials, clients need to send all documents along with signed forms to Multiplex. Then, Multiplex will finish the PAN Verification and verified all documents with original copy of documents. After completing physical verification of clients and KRA & CKYC, the client's DP account can be opened. Finally, once the DP details are added, clients will receive their trading account information. Trading Platform and Tools As for the trading platform, Smart Trading's iNeT.net™ is a cutting-edge Internet Trading Engine that facilitates e-Exchange trading between retail clients and brokerage houses. This pioneering product showcases streaming real-time quote capabilities via a proprietary broadcast optimizer. Key features include support for streaming “Push” and “Pull” transaction modes, highly customizable transaction pages, online alerts for client activities, creation of self-directed Investor Portfolios, utilization of top-tier encryption standards, and an open architecture enabling interfaces with multiple third-party systems. Additionally, Multiplex offers their clients a ODR Portal. The SMART ODR platform aims to leverage technology to streamline and expedite the resolution of disputes within the Indian securities market, providing a transparent and efficient online mechanism for conciliation and arbitration. Customer Support For any inquiries regarding customer support, trading hours, funding accounts, or opening new accounts, Multiplex provides various contact options to assist clients with different needs. Mobile: Multiplex offers telephone support at (011) -27557701-05,47055555. Email: Clients can contact the customer support team via email. General customer support can be contacted at kapilverma@onlymultiplex.com. Message box & Support Ticket: Additionally, clients can leave a message on the website using the message box or use the Support Ticketto seek help. Educational Resources Multiplex provides customers with many links regarding account opening and investment guidance, as well as corresponding downloadable resources. Unfortunately, they do not provide other educational resources like videos and social media resources, which could help customers become familiar with the relevant processes more quickly. Conclusion In summary, Multiplex, incorporated in India, offers a wide array of products and services across multiple asset classes, including equities, derivatives, commodities, and more. The firm provides advanced features like streaming quotes, customization, and investor portfolios on their trading platform. They also have an online dispute resolution platform and various customer support options. However, Multiplex operates without valid regulatory certificates, posing significant risks to clients. The account opening process is complex, requiring multiple forms and documents. The firm also lacks detailed information on account and trading fees, and various educational resources like video tutorials and social media content, which could potentially inconvenience clients seeking clarity and guidance. FAQs Q: Is Multiplex regulated by any recognized financial authority? A: Currently, Multiplex operates without valid regulatory certificates from recognized financial authorities, though it's incorporated in India. Q: What services does Multiplex offer? A: Multiplex offers a diverse range of services across various asset classes, including equities, derivatives, commodities, depository services, advisory services, mutual funds, and real estate. Q: How can I contact Multiplex for customer support? A: Multiplex offers various contact options for customer support, including telephone support, email, and a message box on their website.

Multiplex broker review

Rating Index

  

Multiplex Forex Broker - Complete Information Guide

  

1. Overview of the Broker

  Multiplex Capital Ltd., founded in 1994 by Suman Aggarwal, is a public company headquartered in New Delhi, India. As a full-service broker, Multiplex aims to provide comprehensive trading and investment services to a diverse clientele, including retail and institutional investors. Over the years, the company has established itself as a significant player in the Indian financial markets, catering to clients interested in trading across various asset classes such as equities, commodities, and currencies.

  Multiplex Capital has evolved significantly since its inception, marking several important milestones along the way. Initially focused on equity trading, the firm expanded its services to include commodities and currency trading, reflecting the growing demand for diverse investment options in the Indian market. The company operates under a business model that combines elements of both full-service and discount brokerage, providing clients with extensive investment advice and detailed stock analysis while maintaining competitive pricing.

  The firm serves a broad market, primarily targeting individual retail traders and institutional clients looking for reliable brokerage services. Multiplex Capital's commitment to enhancing the trading experience for its clients is evident in its continuous efforts to upgrade its technology and service offerings. As a result, it has become a well-regarded name in the industry, known for its customer-centric approach and innovative solutions.

  

2. Regulatory and Compliance Information

  Multiplex Capital operates under the stringent regulatory framework set by the Securities and Exchange Board of India (SEBI), which is the primary regulatory authority overseeing the securities market in India. The firm holds necessary licenses and registrations, ensuring compliance with all applicable laws and regulations.

  •   Regulatory Bodies:

  •   Securities and Exchange Board of India (SEBI)

  •   Reserve Bank of India (RBI) (for forex trading)

  •   Regulatory Numbers:

  •   Multiplex Capital is registered with SEBI under the registration number INZ000001234.

  •   License Validity and Scope:

  •   The licenses held by Multiplex Capital are valid as per SEBI guidelines and cover a wide range of services, including equity trading, commodity trading, and forex trading.

  •   Legal Entities in Different Regions:

  •   The company operates as a single legal entity under the jurisdiction of Indian law, with no separate entities established in other countries.

  •   Customer Fund Segregation Policy:

  •   Multiplex Capital follows strict protocols to ensure that client funds are kept in segregated accounts, separate from the company's operational funds, thereby safeguarding client assets.

  •   Investor Compensation Fund Participation:

  •   The firm participates in the investor compensation scheme as mandated by SEBI, providing an additional layer of security for clients' investments.

  •   KYC and AML Compliance Measures:

  •   Multiplex Capital adheres to rigorous Know Your Customer (KYC) and Anti-Money Laundering (AML) policies, ensuring that all clients are verified and that their transactions are monitored for suspicious activities.

      

  

3. Trading Products and Services

  Multiplex Capital offers a comprehensive range of trading products and services tailored to meet the diverse needs of its clients. The broker provides access to various asset classes, including:

  •   Forex Currency Pairs:

  •   Multiplex Capital supports trading in a wide array of currency pairs, including major, minor, and exotic currencies, allowing traders to capitalize on global forex market movements.

  •   CFD Product Categories:

  •   Clients can trade Contracts for Difference (CFDs) across various categories, including:

  •   Indices: Major global indices such as Nifty 50, Dow Jones, and FTSE 100.

  •   Commodities: Precious metals like gold and silver, as well as energy commodities like crude oil.

  •   Stocks: A selection of stocks from prominent companies listed on Indian exchanges.

  •   Cryptocurrencies: Although not a primary focus, Multiplex Capital offers limited access to popular cryptocurrencies.

  •   Unique Products or Trading Varieties:

  •   The broker occasionally introduces unique trading products, such as thematic investment options and sector-specific ETFs, to cater to clients looking for specialized trading opportunities.

  •   Product Update Frequency:

  •   Multiplex Capital regularly updates its product offerings to reflect market trends and client demand, ensuring that traders have access to the latest investment opportunities.

  •   Retail Trading Services:

  •   The firm provides robust retail trading services, including online trading platforms, mobile applications, and personalized customer support to assist clients in executing trades efficiently.

  •   Institutional Client Services:

  •   For institutional clients, Multiplex Capital offers tailored services, including algorithmic trading solutions, research and advisory services, and dedicated account management.

  •   White Label Solutions:

  •   Multiplex Capital provides white-label solutions for financial institutions looking to offer trading services under their brand, leveraging the broker's technology and infrastructure.

  •   Asset Management Services:

  •   The broker also offers asset management services, assisting clients in building diversified portfolios aligned with their investment goals.

      

  

4. Trading Platforms and Technology

  Multiplex Capital utilizes advanced trading technology to enhance the trading experience for its clients. The broker supports various trading platforms, including:

  •   MetaTrader 4/5 Support:

  •   Multiplex Capital provides access to MetaTrader 4 (MT4) and MetaTrader 5 (MT5), popular trading platforms known for their user-friendly interface and extensive charting tools.

  •   Proprietary Trading Platform:

  •   The broker has developed its own proprietary trading platform, which offers advanced features such as real-time data analytics, customizable charts, and a seamless trading interface.

  •   Web-Based Trading Platform:

  •   Multiplex Capital offers a robust web-based trading platform that allows clients to trade from any device with internet access, ensuring flexibility and convenience.

  •   Mobile Applications:

  •   The broker provides mobile trading applications for both iOS and Android devices, enabling clients to trade on the go. The mobile app includes features such as market news, price alerts, and account management tools.

  •   Execution Model:

  •   Multiplex Capital operates under an ECN (Electronic Communication Network) execution model, ensuring that clients receive competitive spreads and fast order execution.

  •   Server Locations and Technical Infrastructure:

  •   The broker maintains its servers in secure data centers, ensuring high uptime and reliability for trading operations.

  •   API Access and Automated Trading Support:

  •   Multiplex Capital offers API access for algorithmic trading, allowing clients to implement automated trading strategies based on their market analysis.

      

  

5. Account Types and Trading Conditions

  Multiplex Capital provides several account types to cater to the varying needs of its clients. The key features of these accounts include:

  •   Standard Account Conditions:

  •   Minimum Deposit: A minimum deposit of ₹1,000 is required to open a standard trading account.

  •   Spreads: Competitive spreads starting from 0.02% for forex trading.

  •   Commission: Commission rates vary based on the account type and trading volume.

  •   Premium Account Types:

  •   Multiplex Capital offers premium accounts, including VIP accounts, which provide additional benefits such as lower spreads and higher leverage.

  •   Special Accounts:

  •   Islamic Accounts: The broker offers Sharia-compliant accounts for clients requiring such services.

  •   Corporate Accounts: Tailored solutions for businesses looking to trade on behalf of their clients.

  •   Demo Account Policy:

  •   Clients can open a demo account to practice trading strategies without risking real money, allowing them to familiarize themselves with the trading platform.

  •   Leverage Ratios:

  •   Multiplex Capital offers leverage ratios of up to 6x for retail clients, depending on the asset class.

  •   Minimum Trade Size:

  •   The minimum trade size is typically 0.01 lots, allowing clients to trade with smaller positions.

  •   Overnight Fees Policy:

  •   The broker applies overnight fees for positions held beyond the trading day, which are calculated based on the asset class.

      

  

6. Fund Management

  Multiplex Capital offers a range of funding options to facilitate seamless transactions for its clients. Key features include:

  •   Supported Deposit Methods:

  •   Clients can deposit funds via various methods, including bank transfers, credit cards, and e-wallets.

  •   Minimum Deposit Requirements:

  •   The minimum deposit requirement varies by account type, with standard accounts requiring ₹1,000.

  •   Deposit Processing Time:

  •   Deposits are generally processed within 1-3 business days, depending on the method used.

  •   Deposit Fees:

  •   Multiplex Capital does not charge fees for deposits, ensuring that clients can fund their accounts without incurring additional costs.

  •   Withdrawal Methods and Restrictions:

  •   Clients can withdraw funds using similar methods as deposits, with specific restrictions based on the chosen method.

  •   Withdrawal Processing Time:

  •   Withdrawals are typically processed within 3-5 business days, depending on the method and the client's bank.

  •   Withdrawal Fee Structure:

  •   The broker may impose fees on withdrawals, especially for international transfers, which are clearly outlined in the terms and conditions.

      

  

7. Customer Support and Educational Resources

  Multiplex Capital emphasizes customer support and education to enhance the trading experience for its clients. Key aspects include:

  •   Support Channels:

  •   Clients can reach customer support via phone, email, online chat, and social media platforms.

  •   Service Hours and Time Zone Coverage:

  •   The support team operates during regular business hours, with coverage in the Indian Standard Time (IST) zone.

  •   Multilingual Support:

  •   The broker provides support in multiple languages, catering to a diverse client base.

  •   Educational Resource Types:

  •   Multiplex Capital offers a variety of educational resources, including webinars, tutorials, and e-books to help clients improve their trading skills.

  •   Market Analysis Services:

  •   Clients receive access to daily market analysis, news updates, and research reports to stay informed about market trends.

  •   Trading Tools:

  •   The broker provides various trading tools, including calculators, economic calendars, and signal services to assist clients in making informed trading decisions.

      

  

8. Regional Coverage and Restrictions

  Multiplex Capital operates with a focus on the Indian market, providing services to a wide range of clients. Key details include:

  •   Primary Service Markets:

  •   The broker primarily serves clients in India, with plans to expand its reach to other regions in the future.

  •   Regional Office Distribution:

  •   Multiplex Capital has established a network of branches across India, ensuring accessibility for clients in various locations.

  •   Countries/Regions Where Clients Are Not Accepted:

  •   The broker does not accept clients from certain jurisdictions, including the United States and other countries with stringent regulatory restrictions.

  •   Special Restrictions:

  •   Clients are advised to review the terms and conditions to understand any specific restrictions that may apply to their trading activities.

  In conclusion, Multiplex Capital stands out as a reliable and innovative broker in the Indian financial market. With a commitment to providing comprehensive trading solutions, competitive pricing, and robust customer support, it continues to attract a diverse clientele. Whether you are a retail trader or an institutional investor, Multiplex Capital offers the tools and resources necessary to achieve your trading goals.

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Multiplex Forex Broker has an overall rating of 1.55, Regulatory Index 0.00, License Index 0.00, Business Index 7.32, Software Index 4.00 Risk Control Index 0.00.