1. Company Overview
Koala Broker, officially known as Koala SNC di Mario Sarnelli e Nicola Terracciano, was established in 2013. The company is headquartered in Torre del Greco, Italy, specifically at Via Lava Troia, 67, 80059, NA, IT. It operates as a private entity, focusing primarily on retail forex trading services.
The broker has developed a reputation in the trading community, especially for its innovative approaches to connecting clients with various trading opportunities. Over the years, Koala Broker has reached several important milestones, including the expansion of its service offerings and the enhancement of its trading platforms to meet client needs.
Koala Broker primarily serves retail traders in Europe, providing them with access to various financial markets, including forex, commodities, and indices. The company aims to empower traders with the tools and resources they need to succeed in the competitive trading environment.
The business model of Koala Broker revolves around retail forex trading, offering clients a user-friendly platform and a variety of trading instruments. The company has also explored partnerships with other financial institutions to enhance its service offerings.
Koala Broker operates under the scrutiny of several regulatory bodies, although it currently lacks a robust regulatory framework. The primary regulatory authority associated with Koala Broker is the NFA (National Futures Association), though the broker is noted as operating without proper authorization.
- Regulatory License Numbers: Specific license numbers are not available due to the broker's regulatory status.
- License Validity and Scope: The absence of a valid operating license raises concerns regarding the broker's compliance with regulatory standards.
- Legal Entities in Different Regions: Koala Broker primarily functions under its Italian entity, with no clear representation in other jurisdictions.
- Client Fund Segregation Policy: The broker's policy on client fund segregation is not explicitly stated, which may pose risks to investor funds.
- Investor Compensation Fund Participation: There is no indication that Koala Broker participates in any investor compensation scheme.
- KYC and AML Compliance Measures: The broker's adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations is unclear, which is a significant concern for potential clients.
This lack of regulatory oversight highlights the importance of conducting thorough due diligence before engaging with Koala Broker.
3. Trading Products and Services
Koala Broker offers a diverse range of trading products, catering to various trader preferences. The broker provides access to numerous currency pairs, including major, minor, and exotic pairs, allowing for extensive forex trading opportunities.
- Forex Currency Pairs: The broker offers a selection of over 50 currency pairs, including popular options like EUR/USD, GBP/USD, and USD/JPY.
- CFD Product Categories: Koala Broker also provides Contracts for Difference (CFDs) across various asset classes, including:
- Indices: Major global indices such as the S&P 500 and FTSE 100.
- Commodities: Precious metals like gold and silver, as well as energy products such as crude oil.
- Stocks: A selection of shares from leading companies worldwide.
- Cryptocurrencies: A range of digital currencies, including Bitcoin and Ethereum.
- Unique Trading Products: The broker occasionally introduces special trading instruments, although specific details on these offerings are not consistently updated.
- Product Update Frequency: The frequency of product updates and the introduction of new trading instruments appear to be irregular, which may affect traders seeking new opportunities.
- Retail Trading Services: Koala Broker primarily focuses on retail clients, providing them with access to a wide range of trading tools and resources.
- Institutional Client Services: The broker has not prominently advertised services aimed at institutional clients, focusing instead on retail traders.
- White Label Solutions: There is no indication that Koala Broker offers white label solutions to other firms.
- Asset Management Services: Information regarding asset management services is not available, suggesting a limited focus on this area.
Overall, while Koala Broker provides a variety of trading products, the lack of regulatory oversight may raise concerns for potential clients.
Koala Broker supports popular trading platforms to facilitate a seamless trading experience for its clients. The primary platform used is MetaTrader 4 (MT4), which is well-regarded in the trading community for its user-friendly interface and robust features.
- MetaTrader 4/5 Support: Koala Broker primarily supports MetaTrader 4, providing traders with access to various tools for technical analysis and automated trading.
- Proprietary Platform Details: There is no indication that Koala Broker has developed a proprietary trading platform for its clients.
- Web-Based Trading Platform: The broker does not prominently feature a web-based trading platform, which may limit accessibility for some traders.
- Mobile Application: Koala Broker offers a mobile application compatible with iOS and Android, allowing traders to manage their accounts and execute trades on the go.
- Execution Model: The broker operates on a Market Making model, which may lead to potential conflicts of interest.
- Server Locations and Technical Infrastructure: Specific details regarding server locations and the technical infrastructure supporting the trading platform are not provided, which may impact performance.
- API Access and Automated Trading Support: Information regarding API access for automated trading is not available, suggesting limited options for algorithmic traders.
The reliance on a popular platform like MT4 is beneficial for traders, but the absence of a proprietary solution and limited technical details may affect the overall trading experience.
5. Account Types and Trading Conditions
Koala Broker offers a variety of account types to accommodate different trader needs. However, specific details regarding account conditions may vary.
- Standard Account Conditions: The standard account typically requires a minimum deposit of $100, with spreads starting from 1.5 pips. Commission fees are not clearly defined, which may vary based on trading volume.
- Advanced Account Types: There is no information available regarding advanced account types such as VIP or professional accounts.
- Special Accounts: The broker does not prominently feature special accounts, such as Islamic accounts or corporate accounts.
- Demo Account Policy: Koala Broker provides a demo account option for traders to practice their strategies without risking real capital.
- Leverage Ratios: The leverage offered varies by product, with forex pairs typically allowing up to 1:500 leverage, while CFDs may have lower limits.
- Minimum Trade Size: The minimum trade size is generally set at 0.01 lots, allowing for flexible trading options.
- Overnight Fees Policy: Information regarding overnight fees (swap rates) is not clearly outlined, which may affect trading costs.
While the account types available may cater to a range of traders, the lack of detailed information on specific conditions may necessitate further inquiries.
6. Fund Management
Koala Broker supports various deposit methods to facilitate client transactions, although specific details regarding fees and processing times may vary.
- Supported Deposit Methods: The broker accepts several deposit methods, including:
- Bank Transfers
- Credit/Debit Cards
- E-Wallets (such as PayPal and Skrill)
- Minimum Deposit Requirements: The minimum deposit requirement varies by account type, typically starting at $100.
- Deposit Processing Times: Deposit processing times are generally immediate for credit/debit cards and e-wallets, while bank transfers may take longer.
- Deposit Fees: Koala Broker does not explicitly state any deposit fees, but clients should verify this before making transactions.
- Withdrawal Methods and Limitations: The broker allows withdrawals through similar methods as deposits, although specific restrictions may apply.
- Withdrawal Processing Times: Withdrawal processing times vary, with e-wallets typically being the fastest option, while bank transfers may take several days.
- Withdrawal Fee Structure: Information regarding withdrawal fees is not readily available, which may be a consideration for clients.
The variety of deposit methods is beneficial, but the lack of clarity surrounding fees and processing times may require further investigation.
7. Customer Support and Educational Resources
Koala Broker provides several support channels to assist clients with their inquiries and trading needs.
- Support Channels: Clients can reach customer support through various channels, including:
- Phone
- Email
- Online Chat
- Social Media
- Service Hours and Time Zone Coverage: The support team is available during standard business hours, although specific time zone coverage is not detailed.
- Multilingual Support: The broker offers support in multiple languages, although specific languages available are not listed.
- Educational Resources: Koala Broker provides a range of educational resources, including:
- Webinars
- Tutorials
- E-books
- Market Analysis Services: The broker offers daily market analysis, news updates, and research reports to keep clients informed.
- Trading Tools: Koala Broker provides various trading tools, including calculators, economic calendars, and signal services.
While the availability of support and educational resources is a positive aspect, the lack of specific details may limit clients' understanding of the full range of services offered.
8. Regional Coverage and Restrictions
Koala Broker operates primarily in Europe, focusing on providing services to retail traders in this region.
- Main Service Markets: The broker primarily targets clients in Italy and other European countries, although specific country coverage is not extensively detailed.
- Regional Office Distribution: Koala Broker has its main office in Italy, with no additional regional offices reported.
- Countries/Regions Not Accepted: The broker does not accept clients from certain jurisdictions, although specific countries are not listed.
- Special Restrictions: There may be additional restrictions based on local regulations and compliance requirements, which clients should verify before opening an account.
In summary, while Koala Broker offers a range of services, the lack of regulatory oversight and clarity in various operational aspects may warrant caution for potential clients.
曹强
Hong Kong
I can’t open their website. Do they have new website? I’ve got some money in my account to withdraw. Now I can’t open their website even though I’ve changed many browsers.
Exposure
2019-06-13