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igold Forex broker specializes in providing foreign exchange trading services, the company's official website https://en.igoldhk.c..., the company's legitimate regulatory information Hong KongHKGXPrecious Metals Trading (AGN) to enhance the security of the company's address 19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong Kong

igold Forex Broker

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igold

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Company profile

Acetop Review SummaryFounded2011Registered Country/RegionChina, Hong KongRegulationHKGXMarket InstrumentMatalsDemo Account✅Leverage/Spread/Trading PlatformMT4Minimum Deposit$50Customer SupportPhone: (852)2276 8888Email: cs@igoldhk.comCompany Address: 19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong KongRegional RestrictionsThe United States of America, Hong Kong, TaiwanAcetop Information Based in China, Hong Kong, Acetop Precious Metals Limited operates as a financial company that offers online trading. It provides metals as its primary asset. With a minimum deposit of $50, a demo account and a real account are available on this platform.Pros and ConsProsConsRegulated by HKGXLimited market offeringDemo accounts availableLimited payment methodsMT4 supportedIs Acetop Legit?Regulated CountryRegulated AuthorityRegulatory Status Regulated EntityLicense TypeLicense NumberHong Kong Gold Exchange (HKGX)RegulatedAcetop Precious Metals LimitedType AA License145What Can I Trade on Acetop?Trading AssetAvailablemetals✔forex❌commodities❌indices❌stocks ❌cryptocurrencies❌bonds❌options❌funds❌ETFs❌Account Type Acetop offers a real account and a demo account. The minimum deposit to open a real account is $50.Leverage The leverage is not fixed, which depends on the price of London gold/silver, the lots, and the margin.Fees According to Acetop, the spread is not fixed and may vary due to drastic fluctuations in the market.Trading Platform Acetop offers the popular MT4 for trading. MT4 is also known as the Meta Trader4 Client Terminal. Whilst providing real-time market quotations and advanced trading functions, the MT4 trading platform also includes 18 types of graphical chart tools, 9 chart options for trading periods, and 30 types of internationally recognized technical indicators and sound alerts. Clients can open or close positions, place limit or stop-loss orders, adjust take-profit levels, review real-time news, announcements, warnings, and account history reports.Trading PlatformSupported Available Devices Suitable for MT4✔Desktop, Mobile, WebBeginnersMT5❌Desktop, Mobile, WebExperienced tradersDeposit and Withdrawal Acetop accepts deposits and withdrawals from its corporate bank accounts: OCBC Wing Hang Bank Limited and Industrial and Commercial Bank of China (Asia) Limited.
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Pros
Well-regulated by the Hong Kong CGSE, providing a level of trust and security for traders.
Offers access to a variety of financial instruments, including forex, CFDs, commodities, and indices.
Utilizes the popular MetaTrader 4 platform, which is user-friendly and widely recognized in the trading community.
Cons
No insurance for clients, which could pose a risk in the event of broker insolvency.
Lacks bonuses or promotions, which may deter some traders looking for incentives.
Customer support may not be available in multiple languages, potentially limiting assistance for non-English speakers.

Basic Information

Registered Region
Hong Kong
Operating Period
--
Company Name
Acetop Precious Metals Limited
Abbreviation
igold
Company employee
--
Customer Service Email Address
cs@igoldhk.com
Contact Number
+85222768888
Company Address
19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong Kong
QQ
800016816
How to login to igold?
igold Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a igold Account Registering for an igold account is the first step to accessing the platform's trading features. Below are detailed steps to successfully complete the registration process. Step 1: Accessing the Registration Page To begin, visit the official igold website. Look for the “Sign Up” or “Register” button, typically located in the upper right corner of the homepage. Click on it to be directed to the registration form. Step 2: Filling in Required Information You will need to provide basic information such as your name, email address, phone number, and country of residence. Ensure all details are accurate to avoid issues later on. Step 3: Email/Phone Verification After submitting the registration form, you may receive a verification code via email or SMS. Enter this code in the designated field on the registration page to verify your contact information. Step 4: Identity Verification (if required) Depending on your region, igold may require additional identity verification. This could involve uploading a government-issued ID or proof of residence, such as a utility bill. This step is crucial for compliance with anti-money laundering regulations. Step 5: Registration Confirmation Once all information is submitted and verified, you will receive a confirmation email indicating that your igold registration was successful. You can now proceed to log in and start using your account. Common Registration Issues and Solutions Email Not Received: If you do not receive the verification email, check your spam folder or request a new code. Verification Failures: Ensure that the documents you upload are clear and meet igold's requirements. Technical Glitches: Refresh your browser or try a different one if you encounter issues during registration. Regional Differences in Registration While the registration process is generally uniform, specific requirements may vary by region. For example, users in certain countries may need to provide additional documentation due to local regulations. Always check igold's website for the most current information relevant to your location. Part Two: Account Opening Process igold Account Opening Detailed Guide After successfully registering, the next step is to open your igold account. This process allows you to choose the type of account that best fits your trading needs. Explanation of Differences Between Registration and Account Opening While registration creates your account on the platform, account opening involves selecting the specific trading account type and providing necessary documentation for trading. Preparation Work Before Account Opening Before initiating the account opening process, ensure you have the necessary documents ready for submission. This may include identity verification documents and proof of address. Detailed Account Opening Steps Step 1: Selecting Account Type igold offers various account types, including standard and VIP accounts. Consider your trading goals and the features each account type offers, such as leverage and spreads. Step 2: Submitting Required Documents Once you select your account type, you will need to upload the required documents, including identification and proof of residence. Ensure these documents are clear and complete to avoid delays. Step 3: Account Review Process After submitting your documents, igold will review them to verify your identity and eligibility. This process can take a few hours to a couple of days, depending on the volume of applications. Step 4: Account Activation Once your documents are approved, you will receive a notification confirming that your account is active. You can then log in to the platform and start trading. Step 5: Initial Setup Upon logging in for the first time, you may need to customize your account settings, including setting up security features such as two-factor authentication. Frequently Asked Questions About Account Opening How long does the account opening process take? The entire process can typically take anywhere from a few hours to a couple of days, depending on the completeness of your documentation and the volume of applications being processed. What types of accounts does igold offer? igold offers various account types tailored to different trading needs, including standard and VIP accounts. Next Steps After Opening an Account Once your account is active, familiarize yourself with the platform's trading tools and features. Consider starting with a demo account if available, to practice before trading with real funds. Part Three: Login Guide igold Login Process Explained Logging into your igold account is straightforward. Below are the steps to access your account via the website and mobile app. Basic Web Login Process Step 1: Visit the igold Website Go to the official igold website and locate the “Login” button, usually found in the top right corner. Step 2: Enter Your Credentials Input your registered email address and password in the designated fields. Ensure that your credentials are entered correctly to avoid login issues. Step 3: Two-Factor Authentication (if enabled) If you have enabled two-factor authentication, you will receive a verification code on your mobile device. Enter this code to complete the login process. Step 4: Access Your Dashboard Upon successful login, you will be directed to your trading dashboard, where you can view your account balance, trading history, and available features. Step 5: Logout After Use For security reasons, always log out of your account after use, especially if you are using a public or shared computer. Mobile App Login Process To log in via the igold mobile app, follow similar steps: Open the app and tap on the login option. Enter your email and password. Complete any required two-factor authentication. Access your trading dashboard. Common Login Issues and Solutions Forgotten Password: Use the “Forgot Password” link on the login page to reset your password. Account Lockout: If your account is locked due to multiple failed login attempts, wait for a specified period before trying again or contact support for assistance. Technical Issues: Ensure you have a stable internet connection and try clearing your browser cache or reinstalling the app if you encounter issues. Overview of Features After Login Once logged in, you can access various features, including market analysis tools, trading options, account settings, and customer support. Additional Sections Account Security Recommendations Enable Two-Factor Authentication: This adds an extra layer of security to your account. Use Strong Passwords: Create a unique password that combines letters, numbers, and symbols. Regularly Monitor Account Activity: Check your account for any unauthorized transactions. Best Practices for Account Management Keep Your Contact Information Updated: Ensure your email and phone number are current to receive important notifications. Regularly Review Account Settings: Periodically check your account settings and security options to ensure they are up to date. How to Get Technical Support If you encounter issues or have questions, igold provides customer support via email and phone. Check their website for the most reliable contact methods and response times. By following this comprehensive guide, you should have a clear understanding of the igold registration, account opening, and login processes. Always refer to the official igold website for the latest updates and information.

iGold Forex Broker - Complete Information Guide

1. Broker Overview

iGold, officially known as Gold-i Precious Metals Limited, is a prominent forex broker established in Hong Kong. The company has been operational for approximately 5 to 10 years, focusing primarily on electronic trading in precious metals, including gold and silver, as well as foreign exchange. The headquarters of iGold is located at 19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong Kong. As a regulated entity, iGold operates under the auspices of the Chinese Gold and Silver Exchange Society (CGSE), holding a Type AA license, which is the highest grade of marketing trading license available in the region.

iGold serves a diverse clientele, including retail traders and institutional investors, providing them access to a range of trading instruments. Over the years, iGold has achieved several milestones, including the launch of its trading platform and the introduction of various account types tailored to different investor needs. The broker's business model is primarily focused on retail forex trading, offering services that cater to both novice and experienced traders.

The company is privately held and emphasizes transparency and compliance with local regulations to build trust with its clients. iGold's commitment to providing a reliable trading environment has positioned it as a competitive player in the forex and precious metals market.

2. Regulatory and Compliance Information

iGold is regulated by the Chinese Gold and Silver Exchange Society (CGSE), which adds a layer of credibility to its operations. The regulatory license number is 145, and it operates under strict compliance with local laws governing financial transactions and trading activities. This regulation ensures that iGold adheres to high standards of financial integrity and client protection.

The broker's license is valid for conducting electronic trading activities involving precious metals and foreign exchange, with its operations confined to Hong Kong. iGold maintains a robust client fund segregation policy, ensuring that client deposits are kept separate from the company's operational funds. This practice is crucial in safeguarding clients' investments in the event of financial difficulties faced by the broker.

Moreover, iGold is committed to implementing Know Your Customer (KYC) and Anti-Money Laundering (AML) measures, which are essential for preventing financial crimes and ensuring the security of client accounts. The broker actively verifies the identities of its clients and monitors transactions to detect any suspicious activities, thereby enhancing the overall safety of its trading environment.

3. Trading Products and Services

iGold offers a diverse range of trading products, primarily focusing on forex and precious metals. The broker provides access to various currency pairs, including major, minor, and exotic pairs, catering to the needs of different traders. The forex market instruments available for trading include popular pairs like EUR/USD, GBP/USD, and USD/JPY.

In addition to forex trading, iGold specializes in Contract for Difference (CFD) products, allowing clients to trade commodities such as crude oil and precious metals like gold and silver. The broker also offers unique trading options, including 99 gold, HKD kilo gold, and Loco London gold/silver, which are tailored to meet the demands of investors interested in precious metals.

iGold frequently updates its product offerings to include new instruments based on market trends and customer feedback. The broker is dedicated to providing retail trading services, enabling clients to execute trades seamlessly through its advanced trading platform. Furthermore, iGold extends its services to institutional clients, offering tailored solutions to meet their specific trading needs.

4. Trading Platforms and Technology

iGold supports the widely recognized MetaTrader 4 (MT4) trading platform, which is favored by many traders for its user-friendly interface and advanced analytical tools. MT4 allows traders to conduct technical analysis using various indicators and charting tools, facilitating informed trading decisions. The platform is available for both desktop and mobile devices, enabling traders to manage their accounts and execute trades on the go.

In addition to MT4, iGold provides a web-based trading platform that offers similar functionalities, ensuring that clients can access their accounts from any device with internet connectivity. The broker emphasizes the importance of technology in delivering a seamless trading experience and is committed to maintaining high server uptime and fast execution speeds.

iGold also supports automated trading through Expert Advisors (EAs), allowing traders to implement algorithmic trading strategies. The broker's technical infrastructure is designed to handle high trading volumes efficiently, ensuring that clients can execute trades without delays.

5. Account Types and Trading Conditions

iGold offers several account types to cater to the diverse needs of its clients. The primary account options include:

  • Standard Account: This account type requires a minimum deposit of $50, with spreads starting from 1.3 pips. There are no commissions charged on trades, making it suitable for retail traders looking for cost-effective trading conditions.
  • VIP Account: Designed for more experienced traders, the VIP account offers enhanced features and benefits, including lower spreads and potentially higher leverage options. Specific conditions for this account type can vary.

iGold also provides a demo account policy, allowing clients to practice trading in a risk-free environment with virtual funds. This feature is particularly beneficial for novice traders looking to familiarize themselves with the trading platform and market dynamics.

The broker offers leverage of up to 1:100 on forex trading, which can enhance the potential for profit but also increases risk. The minimum trading volume for each order is set at 0.01 lots, enabling clients to trade flexibly based on their capital.

6. Fund Management

iGold supports a variety of deposit methods, including bank transfers, which are the primary means of funding trading accounts. The minimum deposit requirement for opening an account is $50, making it accessible for many investors.

Deposits are typically processed within a few business days, depending on the banking institution used. However, specific details regarding deposit fees and processing times are not prominently displayed on the broker's website, which may require clients to inquire directly for clarification.

Withdrawals can be requested through the same method used for deposits, and iGold aims to process withdrawal requests promptly. However, clients have reported delays in withdrawal processing times, which is a common concern in the industry. The broker does not publicly disclose its withdrawal fees, which may vary based on the method chosen.

7. Customer Support and Educational Resources

iGold provides customer support through multiple channels, including telephone and email. Clients can reach the support team via the following contact details:

  • Phone: +852 2276 8862 (English), +852 2276 8888 (HK)
  • Email: cs@igoldhk.com

The broker's customer service operates during standard business hours, but there is no indication of 24/7 support availability. iGold offers support in English and Chinese, catering to its primary customer base in Hong Kong and mainland China.

In terms of educational resources, iGold provides clients with access to market analysis, trading tutorials, and other informative materials to enhance their trading knowledge. However, the availability of comprehensive educational programs, such as webinars and e-books, may be limited compared to other brokers in the industry.

8. Regional Coverage and Restrictions

iGold primarily serves clients in Hong Kong and mainland China, focusing on the Asia-Pacific market. The broker's services are designed to cater to the unique needs of traders in this region, leveraging local market knowledge and expertise.

While iGold aims to expand its reach, there are certain countries and regions from which it does not accept clients. Specific restrictions may apply based on regulatory requirements, and potential clients are encouraged to check the broker's website or contact customer support for detailed information regarding any limitations.

In summary, iGold is a regulated forex broker that offers a range of trading products and services, primarily focusing on forex and precious metals. With a commitment to compliance and customer satisfaction, iGold continues to position itself as a competitive player in the financial services industry.

Latest Reviews

FX1056925380

FX1056925380

Hong Kong

igold precious metals suffers from severe slippage. Once you enter a trade, it's nearly impossible to set a break-even stop loss without incurring a spread of around $2.50. Especially egregious is Chief Chen Yushan, who lectures in a strained voice with zero professional ethics—his conduct is utterly unprofessional!

Exposure

2025-12-16

FX1485873857

FX1485873857

Hong Kong

The market opens half an hour late, and preset stop-loss orders cannot be executed.

Exposure

2025-05-12

只有风知道

只有风知道

Hong Kong

Their speed is too slow and extremely delayed, which has resulted in serious losses for me.

Exposure

2025-05-12

绿茶

绿茶

Hong Kong

Spread is 50, rebate is 12, when buying 1000 lots, the spread becomes 26. Slippage is severe. There is almost no delay on the demo platform, but during actual trading, slippage often occurs. The most severe delay is about three seconds during non-farm payroll. There are always people live streaming and providing trading signals. The success rate is 40%. Account deletion: as long as you complain about these issues, they will quietly and forcibly delete your account. If you argue with customer service, their response is that you can choose the platform, and the platform can also choose you.

Exposure

2025-04-27

哈里

哈里

Hong Kong

There have been multiple instances of significant slippage during trading, and my feedback has not been addressed.

Exposure

2025-02-24

小范9533

小范9533

Hong Kong

Don't want to say much, describeless! Non-farm pending order, unexpectedly slipped 10 pips. Too bad. Pending at 2461 and entered a long position, stop loss at 2459. Slipped to 2470.4 for me.

Exposure

2024-08-03

igold Forex Broker has an overall rating of 6.78, Regulatory Index 7.15, License Index 7.15, Business Index 7.83, Software Index 9.84 Risk Control Index 0.00.