Galaxy Futures, officially known as 银河期货有限公司 (Galaxy Futures Co., Ltd.), was established in 2018. The company is headquartered in Beijing, China, with significant operations in various key cities across the country. As a private company, Galaxy Futures has positioned itself as a prominent player in the futures trading market, catering primarily to domestic clients in China.
The firm has developed a comprehensive service portfolio that includes commodity futures brokerage, financial futures brokerage, and futures investment consulting. Galaxy Futures has achieved notable milestones, such as obtaining its futures investment consulting qualification in September 2011 and establishing a risk management subsidiary, Galaxy Dreyfus Capital Management, in 2013. With a registered capital of RMB 2.3 billion, the company is a full clearing member of the China Financial Futures Exchange (CFFEX) and a member of several other exchanges, including the Shanghai Futures Exchange and Dalian Commodity Exchange.
Galaxy Futures operates a multi-dimensional service model, focusing on retail and institutional clients. The firm has successfully established 49 branches across 30 major cities in China, enhancing its reach and service capabilities. This strategic expansion reflects the company's commitment to providing a robust trading environment for its clients.
Galaxy Futures is regulated by the China Financial Futures Exchange (CFFEX), holding license number 0109. This regulation ensures that the broker adheres to strict compliance standards, safeguarding client transactions and funds. The license is valid for conducting futures trading activities across various asset classes within China.
The company's operational framework includes the following compliance measures:
Different legal entities operate under Galaxy Futures to comply with regional regulations, ensuring a comprehensive approach to compliance across its service areas. The company has not faced any negative regulatory disclosures during its operational period, indicating a strong compliance record.
Galaxy Futures offers a diverse range of trading products tailored to meet the needs of both retail and institutional clients. The broker provides access to a variety of financial products, including:
The broker's margin ratios are competitive, with specific rates set for different products. For instance, the margin for trading gold is 15%, while for two-year treasury bonds, it is as low as 1%. The firm regularly updates its product offerings, ensuring that clients have access to the latest market opportunities.
In addition to its trading services, Galaxy Futures provides investment consulting and asset management services, helping clients navigate the complexities of the futures market.
Galaxy Futures offers a robust trading platform that caters to the diverse needs of its clients. The broker supports MetaTrader 4/5, allowing users to execute trades efficiently and utilize advanced trading strategies. Additionally, Galaxy Futures has developed proprietary trading software, including:
These platforms provide various functionalities, including multi-account management and real-time trading capabilities. The broker also offers a web-based trading platform and mobile applications for both iOS and Android, ensuring that clients can trade on-the-go.
The execution model employed by Galaxy Futures is primarily ECN (Electronic Communication Network), which enhances transparency and reduces spreads for clients. The company's servers are strategically located in China, ensuring low latency and high-speed execution for trades.
Furthermore, Galaxy Futures supports API access for automated trading, catering to algorithmic traders and institutional clients who require advanced trading solutions.
Galaxy Futures offers several account types to accommodate the varying needs of its clientele. The standard account conditions include:
Advanced account types include VIP accounts and professional accounts, which offer enhanced features such as lower spreads and higher leverage. Galaxy Futures also provides Islamic accounts for clients who require Sharia-compliant trading solutions.
The broker supports a demo account option, allowing prospective clients to practice trading without financial risk. Leverage ratios are flexible, with different products offering leverage up to 1:100. The minimum trade size is set at 0.1 lots, accommodating both novice and experienced traders.
Galaxy Futures provides multiple funding options to facilitate easy deposits and withdrawals for its clients. Supported deposit methods include:
The minimum deposit requirement varies by account type, with standard accounts having a lower threshold. Deposits are processed within 1-3 business days, depending on the method used. Notably, Galaxy Futures does not impose any deposit fees, enhancing the overall trading experience.
Withdrawal methods mirror the deposit options, with processing times typically ranging from 1 to 5 business days. The broker has a transparent fee structure for withdrawals, ensuring that clients are aware of any applicable charges before initiating a transaction.
Galaxy Futures adheres to strict security protocols, ensuring that all transactions are conducted securely. The broker's commitment to safeguarding client funds is evident in its operational practices.
Galaxy Futures is dedicated to providing excellent customer support to its clients. Support channels include:
The customer service team is proficient in Chinese (Simplified), catering primarily to the domestic market. However, response times may vary, and clients are encouraged to reach out during business hours for timely assistance.
In addition to customer support, Galaxy Futures offers a range of educational resources, including:
The broker also provides various trading tools, including calculators and economic calendars, to enhance the trading experience.
Galaxy Futures primarily serves the Chinese market, with a strong presence in Hong Kong, Japan, Singapore, and the United States. The company has established a network of branches across significant cities, ensuring comprehensive service coverage.
However, Galaxy Futures does not accept clients from certain regions, including those subject to international sanctions. The broker adheres to local regulations and compliance requirements, which may restrict services in specific jurisdictions.
Overall, Galaxy Futures has positioned itself as a reliable and well-regulated broker in the futures trading landscape, offering a diverse range of products and services tailored to meet the needs of its clients.
有梦就别怕痛。
Hong Kong
My brother-in-law may be cheated and can't withdraw funds now. And he was asked to add more money
Exposure
2020-12-20
周鸿金
Ecuador
So far I think that the service provided by GALAXY FUTURES is satisfactory for me. I think the most important thing is security, which is effectively overseen by CFFEX. The fly in the ointment is that the customer service they offer is not available 24/7, which means I don't get a timely response.
Positive
2022-11-22