EOS Global foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://user.eosglobalinvesting.com/register/email?lang=en, about the company's legal and temporary regulatory information, the company's address .
Eos Global, officially known as Eos Global Investing Limited, has been operating for approximately 2 to 5 years. The company is registered in the United Kingdom, and its main office is believed to be located there. Eos Global is a private entity and presents itself as an independent broker providing trading services primarily to retail clients. The broker claims to offer a user-friendly trading experience, catering to a diverse range of traders interested in forex and various financial markets.
Eos Global has positioned itself in the competitive online trading landscape, focusing on providing access to a variety of financial instruments, including forex, CFDs, commodities, and more. Despite its claims of being a leading broker, it is essential to note that Eos Global lacks valid regulatory oversight, which raises concerns regarding its legitimacy and operational security.
The company's business model revolves around offering trading services through the popular MetaTrader 5 (MT5) platform, allowing clients to engage in trading activities across multiple asset classes. As the financial trading environment continues to evolve, Eos Global aims to attract a wide range of clients, including both novice and experienced traders.
Eos Global operates without any valid regulatory oversight, which is a significant concern for potential traders. The broker has been identified as an unauthorized entity, and it does not hold licenses from any recognized financial regulatory authority. The absence of regulation raises questions about the safety of client funds and the overall transparency of the broker's operations.
The primary regulatory bodies that oversee forex brokers include the Financial Conduct Authority (FCA) in the UK, the Securities and Exchange Commission (SEC) in the U.S., and the Australian Securities and Investments Commission (ASIC). However, Eos Global does not possess licenses from these or any other reputable regulatory agencies. The broker's regulatory index score is noted as 0.00, indicating a lack of oversight.
Furthermore, Eos Global does not provide information regarding client fund segregation policies or participation in investor compensation schemes. The absence of such measures heightens the risk for traders, as there is no guarantee of fund protection. Additionally, the broker's compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations remains unclear, further complicating its trustworthiness.
Eos Global offers a diverse range of trading products to its clients, primarily focusing on forex and CFDs. The broker provides access to various currency pairs, including major, minor, and exotic pairs. However, specific details regarding the total number of forex pairs available for trading have not been disclosed.
In addition to forex trading, Eos Global offers a selection of CFD products, which encompass stock index futures, commodities, crude oil, and precious metals. This variety allows traders to diversify their portfolios and take advantage of different market opportunities. However, the lack of transparency regarding the specifics of these products, including spreads and commissions, raises concerns.
Eos Global claims to update its product offerings regularly; however, detailed information on the frequency of updates or the introduction of new instruments is not provided. The broker primarily targets retail clients, but it is unclear if they offer specialized services for institutional clients or white-label solutions.
Eos Global provides its clients with access to the MetaTrader 5 (MT5) trading platform, a widely recognized platform in the trading industry. The MT5 platform is known for its advanced technical analysis tools, automated trading capabilities, and user-friendly interface. Traders can access the platform on both PC and mobile devices, ensuring flexibility in trading.
The broker does not appear to offer any proprietary trading platform or additional web-based trading solutions. The execution model used by Eos Global has not been specified, which raises questions about the types of order execution available to traders. The server location for Eos Global is reported to be in China, but further details regarding the technical infrastructure supporting the trading platform are not disclosed.
Moreover, Eos Global does not provide information on API access or automated trading support, which could be crucial for traders looking to implement algorithmic trading strategies.
Eos Global appears to offer limited information regarding the types of trading accounts available to clients. Specific details on standard account conditions, such as minimum deposit requirements, spreads, and commissions, have not been disclosed. The absence of this information makes it challenging for potential traders to assess the trading conditions offered by the broker.
While it is common for brokers to offer various account types, including VIP, professional, and Islamic accounts, Eos Global has not provided any specifics in this regard. The leverage ratios available for different products also remain unspecified, which is a crucial factor for traders to consider when evaluating risk.
Additionally, the broker does not mention the availability of demo accounts, which are often essential for new traders to practice and familiarize themselves with the trading platform. Information regarding overnight fees and minimum trade sizes is also lacking, leaving potential clients with unanswered questions about the trading conditions.
Eos Global supports various deposit methods, including UnionPay, USDT, Visa, Mastercard, Alipay, Bitcoin, and PayPal. However, the absence of popular payment platforms like Skrill or Neteller raises concerns about the ease of fund management for traders.
The minimum deposit requirements for different account types are not explicitly stated. Eos Global claims to process deposit transactions within a reasonable timeframe, but specific processing times have not been provided. Additionally, any associated deposit fees remain unspecified.
Withdrawal methods offered by Eos Global include the same payment options as deposits. However, traders have reported difficulties in processing withdrawal requests, which is a significant red flag. The withdrawal processing time is stated to be approximately two working days, but there have been numerous complaints regarding delays and issues related to fund access.
Eos Global provides customer support through telephone and email channels. Traders can contact the support team at +44 7428 330365 or via email at support@eosglobalinvesting.com. However, the broker does not disclose additional contact information, such as a physical address, which is typically expected from reputable brokers.
The availability of customer support during specific hours or time zones is not mentioned, which may lead to difficulties for clients seeking assistance. Eos Global does not appear to offer multi-language support, limiting accessibility for non-English speaking traders.
In terms of educational resources, Eos Global has not specified any offerings such as webinars, tutorials, or eBooks. The lack of market analysis services, including daily analysis, news, or research reports, further diminishes the support provided to traders. Additionally, the absence of trading tools like calculators, calendars, or signal services is notable.
Eos Global primarily serves clients in the United Kingdom and potentially other regions. However, specific details regarding regional office distribution have not been provided. The broker does not explicitly list countries or regions from which it does not accept clients, which is crucial information for potential traders.
Moreover, it is essential to note that the lack of regulatory oversight may limit Eos Global's ability to operate in certain jurisdictions, as many countries have strict regulations governing forex and CFD trading. The absence of detailed information on these restrictions could lead to potential issues for traders seeking to engage with the broker.
In conclusion, while Eos Global presents itself as a forex broker with a variety of trading products and a popular trading platform, the lack of regulatory oversight, transparency in trading conditions, and customer support raises significant concerns. Potential traders should exercise caution and conduct thorough research before engaging with Eos Global broker.
Sumante Hutchinson
United States
I started trading on MT5 with EOS Global. I traded using increased leverage of 1:1000 and when I attempted to withdraw funds after successful trades, EOS claims I have to pay a fee of 10,820 for 541 lots of XAUUSD, they claim that they cannot deduct the fee from the account balance.
Exposure
2022-01-08
FX1534288998
Germany
I want to cash out my winnings. Before that, I met all of the broker's terms and conditions and paid the trader fee, taxes and a margin. That was $ 36,000 in total. After all payments have been made, my money was suddenly frozen by a bank and I can only unlock the money by a new payment, although I already had to leave a margin. I asked for confirmation from the bank, but the broker stopped responding.
Exposure
2021-12-20
Sumante Hutchinson
United States
I initially reported EOS for not allowing me to withdraw $221K and claiming there were "leverage fees" they asked me to respond to support@eosglobalinvesting.com when my claim was filed. When I emailed them, they did nothing and now I cannot log in.
Exposure
2022-04-05