Is FXBTG safe and legit? Full review
FXBTG is a New Zealand-based broker established in 2009 and regulated by South Africa's Financial Sector Conduct Authority, with FXBTG (PTD) LTD as the regulated entity. It offers four account types — STD, VIP, Pro, and CENT — with a minimum deposit starting at 30 USD and maximum leverage up to 1:1000, and every account supports hedging, scalping, and EA trading. Trading runs on the MT4 platform under a full license, and the software carries a Perfect rating. Customer service covers 8 languages across 2 regions through phone, email, and social channels, although responses may be slow. Its influence rating is D, with an average influence index of 3.99 concentrated mainly in the United States. Among the noted drawbacks are multiple disclosures and the absence of biometric login.
Regulatory Compliance and Security
FXBTG is regulated by the Financial Sector Conduct Authority of South Africa, which oversees FXBTG (PTD) LTD under regulation number 53531. The regulatory status is Regulated (States: 600), with a safety level of Level 1.
Account Type
FXBTG offers 4 types of accounts:
Trading software
FXBTG uses the MT4 trading platform under a full license (MT4/5), and the software is rated Perfect for its experience. It is described as highly customizable, available in multiple languages, and equipped with clear expense reports and a good search function, though it lacks two-step login and biometric authentication.
MT4/5 Server Distribution:
- FXBTG-Main: China Hong Kong, Japan, United Kingdom, United States, Singapore
- FXBTG-Demo: China Hong Kong, Singapore
The iOS, Android, Windows, MacOS, Web, and other applications are not supported.
Customer Service
FXBTG's customer service supports 8 languages and 2 regions. You can reach the team by phone, email, and social or messaging channels, but response times may be lengthy.
Note: Most inquiries receive an answer, but the waiting time may be lengthy.
Influence
FXBTG holds an influence rating of D, with its influence mainly distributed in the United States, where the average influence index is 3.99.