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In this comprehensive review of xtrademarkets, we delve into the key features, user experiences, and expert opinions surrounding this forex and CFD broker. Overall, xtrademarkets has garnered mixed reviews, with notable strengths in its user-friendly platform and educational resources, but also significant concerns regarding its regulatory status and customer service responsiveness.
Note: It is important to highlight that xtrademarkets operates under different entities across regions, which may affect regulatory oversight and user experience. This review aims to provide a balanced perspective based on various sources to ensure fairness and accuracy.
Category | Score (out of 10) |
---|---|
Account Conditions | 6 |
Tools and Resources | 7 |
Customer Service & Support | 5 |
Trading Setup | 6 |
Trustworthiness | 5 |
User Experience | 6 |
We assess brokers based on a combination of user feedback, expert analysis, and factual data from reliable sources.
Founded in 2003, xtrademarkets is an international broker offering a range of trading services, including forex, commodities, indices, and cryptocurrencies through Contracts for Difference (CFDs). The broker is headquartered in Belize and operates under the regulations of the International Financial Services Commission (IFSC) and the Financial Sector Conduct Authority (FSCA) in South Africa. Notably, xtrademarkets does not support popular trading platforms like MT4 or MT5, instead opting for its proprietary web-based trading platform.
xtrademarkets operates under multiple regulatory jurisdictions, including Belize (IFSC) and South Africa (FSCA). However, it has lost its licenses from more stringent regulators like ASIC and CySEC, which raises concerns about its regulatory standing. Users should be aware of the implications of trading with an offshore broker, as it may affect the level of investor protection.
Xtrademarkets supports a variety of deposit methods, including credit/debit cards, bank transfers, and e-wallets like Skrill and Neteller. The minimum deposit requirement is set at $250, which may be a barrier for some beginner traders. Withdrawals can take up to 5 business days, and while there are no fees charged by the broker for deposits or withdrawals, users should be cautious of potential charges from their banks or payment providers.
Xtrademarkets offers a range of bonuses, including a first deposit bonus of up to $6,000 and various promotional incentives for account verification and trading activity. However, the terms associated with these bonuses can be complex, and users are advised to read the fine print thoroughly.
The broker provides access to a wide array of trading instruments, including forex pairs, stocks, commodities, indices, ETFs, and cryptocurrencies. This diverse selection allows traders to implement various trading strategies. However, some users have noted that the selection of cryptocurrencies is somewhat limited compared to other brokers.
Xtrademarkets operates on a fixed spread model, with average spreads ranging from 2 to 5 pips depending on the account type. While the absence of commission fees may be appealing, some users have expressed concerns about the overall cost of trading due to the relatively high spreads. Additionally, inactivity fees can apply to accounts that remain dormant for three months, which is a consideration for less active traders.
The maximum leverage offered by xtrademarkets is up to 1:400 for international clients, while South African clients are limited to 1:30. While high leverage can amplify potential profits, it also increases the risk of significant losses, particularly for inexperienced traders.
Xtrademarkets does not provide access to popular third-party platforms like MT4 or MT5, which may deter traders accustomed to these widely used tools. Instead, the proprietary web-based platform offers essential features but lacks some advanced functionalities expected by professional traders.
Xtrademarkets imposes restrictions on trading from certain regions, including the USA, Canada, and several others. This limitation may affect potential clients looking to open accounts from these countries.
The customer support team at xtrademarkets is available in multiple languages, enhancing accessibility for a diverse clientele. However, some users have reported slow response times, which raises concerns about the effectiveness of their customer service.
Category | Score (out of 10) |
---|---|
Account Conditions | 6 |
Tools and Resources | 7 |
Customer Service & Support | 5 |
Trading Setup | 6 |
Trustworthiness | 5 |
User Experience | 6 |
In conclusion, while xtrademarkets offers a user-friendly platform and a variety of trading instruments, potential clients should carefully consider the regulatory landscape and customer service aspects before opening an account. The mixed reviews from users highlight both the strengths and weaknesses of this broker, making it essential for traders to weigh their options carefully.