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SunLong Forex Broker provides real users with * positive reviews, * neutral reviews and 10 exposure review!

SunLong Broker Review

Rating Index

Pros

Regulated by the Hong Kong Gold Exchange, providing a level of oversight.
Supports the use of the MT4 trading platform, which is popular among traders.
Offers demo accounts for practice, allowing new traders to familiarize themselves with the platform.

Cons

Lack of transparency regarding account types and trading conditions.
Limited range of trading products, focusing mainly on precious metals.
Numerous complaints regarding customer service and issues such as slippage and fund withdrawal problems.

SunLong Review 10

Latest All(10) Exposure(10)
Exposure
Fraud company

Analyst is the agent of the platform. They cheat customers together and embezzle customers' losses. I trusted the analyst so I gave him my account while my account was wiped out. Then I locked my positions and there was equity in my account while the platform closed my positions

知足47586
2020-11-17
Exposure
The agent made position liquidated by operating adversely.

The fraud Dong, who made my position liquidated within days, is so heinous.

FX1719702110
2020-05-27
Exposure
Induced scam

The person I knew on WeiBo, named Li Lunjindao, inveigled clients to open account and caused their accounts liquidated within 2 days by giving adverse recommendation.

龙少爷
2020-03-29
Exposure
Li and Xu Long inveigled clients to deposit fund and make clients’ accounts liquidated within the day.

Li, together with SunLong ,nveigled clients to deposit fund and make clients’ accounts liquidated within the day.

龙少爷
2020-03-29
Exposure
Lowdown on scam SunLong !

On November 5, someone added Mr.Yu through Wechat. At first he thought it was one of his friends and passed the request. He learned through chat that this netizen is doing financial investment. Recently, she invested in SunLong and earned more than 300,000 RMB a month. She said it is a good way to make money and wanted to invite Yu to participate.At first Yu didn't believe it and paid no attention to her. Later in a long time, this netizen kept sending posts of traveling, food, etc., in Wechat moments. She told Yu that the reason for her traveling everywhere is the money she earned through investment, Occasionally, she would also send he some screenshots of making money. She has a tongue in her head. They became friends unconsciously then. Later, she invited Yu to join in the investment of Xintouzaixian. He agreed and invested at the very day. She then invited he to a group, where there is an investment advisor who teaches everyone how to operate. Many people in the group said they are making money.This netizen helped Yu to follow the instructions of the advisor. As a result, he earned a few at first. The advisor said that everyone’s funds for the operation are not up to the requirements. He wanted to help everyone earn 400,000 RMB a month, which requires at least 300,000 RMB deposit for each person. And it is expected to double in one month. Many people in the group believe in the advisor and added the fund.Seeing so many members joining, Yu also followed.Unexpectedly,there was a forced liquidation because of teacher’s order recommendation.Yu has made all losses within these days.The the netizen comforted him,saying that the gains and losses were common in the market.Yu was moved and added fund to recover losses.He lost all his hard-earned money of several hundred thousand yuan again,which made him despaired. Exposure platform: SunLong Teacher: Ya Nan, Wang Xu, Hong Yi and Jin Long Assistant: Qiao Er Product:HK Share, London XAU/USD and XAG/USD Method: Through group, live-broadcasting room and one-to-one instruction

LanQ88666
2019-12-15
Exposure
Deposit

The funding hasn’t been processed into the account.The customer service deleted the record.

陈振威
2019-11-15
Exposure

Severe slippage, the short order was set to stop loss at 1239.6, but it turned out to be stopped loss at 1241.6. When I turn to the customer service personnel, they simply ignore me

FX1369894130
2019-01-15
Exposure
SunLong's teacher induction operation, serious loss

teacher induction operation, serious loss received an email on QQ mail on July 18 years , open on see is gold exchange file, see a lot of gold inside profit figure, out of curiosity added QQ2477974069 inside (net: gold capital), after contact, the capital said his side guide operating gold income is good, and let me contact assistant to add his QQ number (1695345392) to open into the gold and keep up with his actions,Sunlong (https://client.slgold88.com/register?R =2067) this platform operated spot gold, and asked me to add any operational problems of teacher WeChat qmhc888666 to directly send me the entry point of gold in the evening. At the beginning, there was a small profit, but after that day, all the losses in the following days, later I deleted all the contact information of gold capital.To open an account of the time I can't work also are all remote assistant help me with including input password, later to make up for my loss, can be returned to the operating spread to me, I'm xu long open the account in the platform, operation process, xu long this platform has serious slippage phenomenon appears, and platform and gold assistant many times feedback, after platform give me feedback is Sunlong without slippage phenomenon occurred, then let me register account return commission to me, afterwards, I continuously in the process of operating losses, and all losses within one month after the 1.43 million yuan.After that, I found the supervision of trading license on the WIKIFX, but I complained to the platform without any reply from anyone.

2513694948
2018-12-08

SunLong 2025 In-Depth Review: Opportunity or Trap?

Executive Summary

SunLong, a Hong Kong-based broker, has made a name for itself in the realm of precious metals trading. It operates under the regulatory oversight of the Hong Kong Gold and Silver Exchange Society (HK GX) and offers users access to trading platforms like MetaTrader 4. However, the broker faces significant scrutiny due to numerous customer complaints alleging manipulation, forced liquidations, and severe issues regarding withdrawal processes. While the appeal of trading precious metals may lure experienced traders seeking opportunities, the potential for substantial losses and customer dissatisfaction raises critical questions about the broker's reliability. Investors must navigate these red flags cautiously and are encouraged to conduct thorough due diligence before committing their funds.

⚠️ Important Risk Advisory & Verification Steps

As with all financial investments, trading with brokers like SunLong carries inherent risks. Notably, many users have reported grievances regarding forced liquidation and negative recommendations from analysts. This advisory section highlights key considerations:

  • Risk Statement: SunLong presents considerable risks due to allegations of fund mismanagement and trader manipulation.
  • Potential Harms: Investors risk significant financial loss, disillusionment, and potential challenges in accessing their funds.
  • How to Self-Verify:
  1. Research regulatory compliance via the HK GX.
  2. Search for independent reviews and ratings on broker assessment websites like WikiFX and WikiBit.
  3. Engage with existing customers through forums to gauge their experiences with withdrawals and trading practices.
  4. Consult official resources to identify any fraud reports or legal actions involving the broker.

Rating Framework

Heres a comprehensive rating of SunLong based on six key dimensions:

Dimension Rating Justification
Trustworthiness 2/5 Regulatory compliance exists, but numerous complaints and allegations of fraud undermine confidence.
Trading Costs 3/5 Low trading commissions are appealing, yet non-trading fees can catch traders off-guard as reported by users.
Platforms & Tools 3/5 SunLong offers MetaTrader 4, which is robust but lacks newer options, limiting advanced trading strategies.
User Experience 2/5 Feedback on customer support is mainly negative, indicating poor responsiveness and assistance.
Customer Support 1/5 Numerous complaints indicate significant difficulties in resolving issues, highlighting potential problems with service delivery.
Account Conditions 3/5 Overall account conditions are standard, but clarity on withdrawal policies and fees is lacking, leading to confusion among users.

Broker Overview

Company Background and Positioning

SunLong, officially recognized as 旭隆 金业(香港)有限公司, was established in 2014 and has since positioned itself as a notable broker in precious metals trading within the Asian market. The company operates its headquarters in Hong Kong, benefiting from the region's vibrant financial landscape. With several years in the industry, it seeks to attract both retail and professional investors looking for opportunities primarily in gold and silver markets.

Core Business Overview

SunLong focuses on trading precious metals, specifically offering spot trading for gold and silver. The company supports the widely-used MetaTrader 4 platform, a tool favored by many traders for its analytical capabilities. As per regulatory guidelines, SunLong is licensed under the HK GX with a Type AA license (License No. 157). Nonetheless, user experiences have raised concerns about the transparency and safety of funds held with the broker.

Quick-Look Details

Detail Description
Regulation HK GX Regulated (Type AA License)
Min. Deposit Not specified
Leverage Not clearly defined
Major Fees Non-trading fees reported high
Trading Platform MetaTrader 4
Customer Support Phone +852 39779288

In-depth Analysis of Each Dimension

Trustworthiness Analysis

"Teaching users to manage uncertainty."

Regulatory information regarding SunLong indicates it operates under the Hong Kong Gold and Silver Exchange Society's supervision, which can lend it an air of legitimacy. However, a closer inspection reveals that users have voiced concerns about discrepancies between what the regulations promise and their experiences.

  1. Regulatory Information Conflicts:

    Users have reported serious discrepancies. For instance, one user noted, "The funding hasnt been processed into the account; the customer service deleted the record," highlighting critical issues with fund safety and access.

  2. User Self-Verification Guide:

  • Verify Licensing: Consult the HK GX for validation of SunLong's license.
  • Search Customer Reviews: Explore platforms like WikiFX and WikiBit to obtain varied perspectives.
  • Interact on Forums: Reach out to current and past users for anecdotal evidence on service reliability.
  • Check Official Alerts: Review any fraud notices or regulatory warnings against SunLong.
  1. Industry Reputation:

    User feedback suggests a growing skepticism. One user passionately stated, "I got scammed from this app; I firstly deposited 20,000 thinking they are real." Such sentiments contribute to a tarnished reputation and cast doubt on SunLongs claims of security and stability.

Trading Costs Analysis

"The double-edged sword effect."

  1. Advantages in Commissions:

    SunLong often attracts traders with a competitive commission structure, which aligns with industry standards for trading on precious metals.

  2. The "Traps" of Non-Trading Fees:

    Users have pointed out hidden charges. A complaint highlights, "Severe slippage... when I turn to the customer service personnel, they simply ignore me." This indicates that while trading fees may appear low, slippage and withdrawal issues can lead to unexpected financial results.

  3. Cost Structure Summary:

    While traders may benefit from low commissions, those unfamiliar with the platform's cost structure may find themselves incurring significant expenses inadvertently, particularly those who face difficulties during the withdrawal process.

Platforms & Tools Analysis

"Professional depth vs. beginner-friendliness."

  1. Platform Diversity:

    SunLong primarily offers trading through MetaTrader 4, a staple for many traders but limited for those seeking newer, more advanced platforms. This presents challenges for both new and experienced users seeking modern tools.

  2. Quality of Tools and Resources:

    Although MT4 provides a range of charting tools essential for analyzing market trends, some users feel that additional educational resources and tutorials may help enhance their trading experience.

  3. Platform Experience Summary:

    Users have remarked, "The platform has serious slippage phenomena," indicating a lack of trust in the execution reliability of trades. Such issues can turn a seemingly user-friendly environment into a frustrating obstacle for effective trading.

User Experience Analysis

"Assessing the customer journey."

  1. User Engagement:

    Reviews show mixed experiences with the onboarding process and interface. While some find the platform easy to navigate, others encounter roadblocks, particularly related to account verification and management.

  2. Feedback Loop:

    Customer interactions indicate substantial delays in responses, with clients expressing frustration over unaddressed complaints and unresolved issues.

  3. Overall Satisfaction:

    The cumulative effect of the reported issues diminishes trust among potential users, leading to broader concerns about the quality of the trading experience offered by SunLong.

Customer Support Analysis

"The backbone of customer relations."

  1. Support Availability:

    Users have frequently described their experiences with customer support as "lacking"; many noted difficulty reaching assistance or receiving timely responses.

  2. Resolution Efficacy:

    Anecdotes such as "I complained to the platform without any reply" reveal a worrying trend where customer issues are neglected, leading to increased dissatisfaction.

  3. Feedback Trends:

    Overall sentiment strongly indicates that effective, responsive support is crucial for user retention—yet many SunLong customers feel neglected, significantly impacting overall trust.

Account Conditions Analysis

"Navigating account complexity."

  1. Account Types:

    SunLong lacks clear disclosures regarding different account types, leading to potential confusion for users trying to navigate their options for trading accounts.

  2. Withdrawal and Deposit:

    Users have raised issues around delayed withdrawals. "The funding hasnt been processed into the account," points toward existing red flags.

  3. Withdrawal Experience:

    Overall experiences indicate that while one may have access to a demo account, real account management may reflect serious operational shortcomings, emphasizing the need for better clarity and service execution.

Conclusion

As a regulated broker, SunLong presents opportunities for trading precious metals. However, the significant risks associated with customer complaints of fund mismanagement and withdrawal challenges cannot be overlooked. Prospective users should weigh potential rewards against the evident operational and reputational risks while conducting thorough due diligence before engaging with this broker. In conclusion, SunLong could be an alluring prospect for experienced traders unfazed by risks, but for novice traders and those valuing reliability and customer support, it is wise to tread carefully.

SunLong review