Sky Alliance Markets Review 32
The server of the platform delayed terribly. I could not log in or do any transaction. The platform did not reply at all.
The exchange rate was 6.47 when depositing and 6.17 when withdrawing. But I withdrew at 6.3 on another platform called trademax. The customer service did not reply for half a month.
I deposited at the exchange rate of 6.5 but withdrew at 6.17.
I hope WikiFX can help me recover my money. I applied for withdrawal of $953.7. But SKY Alliance Markets didn't take any actions. I emailed them on March 20, 2021. They told me toupload the bank receipt five days later. But now, they haven't contacted me anymore.
no live chat, email to default email of client@skyallmarkets.com receives no respond or automated message on issue feedback on serious operational problem. platform is not stable, some fund deposit receive email confirm, some did not receive any confirmation. have to rely on mt4's account report to keep as record. platform mentioned on CRM update and after update, 1 account went missing and backend do not aware until some trader discovered their client portal shows trading account doesnt belong to them. Most likely due to 2 person with same name (yet different ID). because of this issue, i cannot proceed to withdraw my fund. there are many operational issue still not resolved, no email respond...
I have try to withdraw via Bank Wire and when I come to the screen that processes the withdraw via bank wire, even my MT4 (and client portal) shows there is funds for me to withdraw, the portal screen do not allow me to enter the withdraw amount. Email and sent message no respond.
