12 TRADER Forex Broker provides real users with * positive reviews, 1 neutral reviews and * exposure review!
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Don't u ever try to invest in this company I can't say it is a scam but maybe because at first, this company is paying but after a lot of investors deposit in Gold accounts they say that the company is upgrading that's why all the withdrawals are pending...all they can say before you withdraw "work hard for this company"...
12 Trader is a forex and CFD broker. The company has been running since 2013 and has its main office in London, UK, but it follows rules from the Vanuatu Financial Services Commission. This 12 trader review shows a broker with a trust score of 80 out of 100. However, Trustpilot ratings show a low 2.85 score, which means users have mixed experiences with the platform. The broker gives traders multiple account types, including micro accounts. It offers leverage up to 1:200 and lets people trade many different assets like forex pairs, stocks, gold, oil, commodities, CFDs, and cryptocurrencies. The platform uses Sirix technology and has mobile apps for trading on phones. 12 Trader mainly focuses on intermediate to advanced traders who want diverse trading options through forex and CFD markets. The moderate user satisfaction scores show that the company needs to improve its service delivery.
12 Trader follows rules from the Vanuatu Financial Services Commission. This is very different from major financial rules in Europe or the United States. Traders should think carefully about what this regulatory framework means and what risks come with it. This review uses information that anyone can find online and user feedback from Trustpilot and other financial websites. All the data here reflects information available when this was written, and people should check it themselves before making trading decisions.
| Criteria | Score | Rating |
|---|---|---|
| Account Conditions | 6/10 | Fair |
| Tools and Resources | 7/10 | Good |
| Customer Service | 5/10 | Average |
| Trading Experience | 7/10 | Good |
| Trust and Safety | 6/10 | Fair |
| User Experience | 5/10 | Average |
12 Trader started in the forex and CFD business in 2013. The company put its main office in London, United Kingdom, and has worked to become a complete trading solutions provider for traders around the world. As an award-winning broker, 12 Trader has built its name by offering flexible account options and competitive trading conditions. User feedback shows that people have different experiences with their services.
The broker runs through its own 12 Trader platforms that use Sirix technology. This gives traders access to many different assets they can trade. These include major and minor forex pairs, individual stocks, precious metals like gold, energy commodities including oil, various CFDs, and a growing list of cryptocurrencies. The platform's mobile trading app lets traders do more than just trade on computers, so they can manage positions and make trades from smartphones and tablets. The Vanuatu Financial Services Commission regulates 12 Trader, which means the company operates under specific rules that traders should understand before they start using their services. This 12 trader review looks at how these basic features work in real trading situations.
Regulatory Jurisdiction: 12 Trader operates under VFSC regulation from Vanuatu. This gives a different regulatory environment compared to major financial centers, so traders need to think about the risks that come with this.
Deposit and Withdrawal Methods: The available documentation does not detail specific payment processing methods. Traders need to contact the broker directly to learn about all payment options.
Minimum Deposit Requirements: The broker requires a minimum deposit of $500 USD to start trading. This puts it in the mid-range category for how much money people need to begin.
Bonus and Promotional Offers: Current promotional activities and bonus structures are not listed in available materials. This suggests the company has limited or undisclosed incentive programs.
Tradeable Assets: The platform offers complete asset coverage including forex currency pairs, individual stocks, precious metals, energy commodities, various commodity CFDs, and cryptocurrency trading options.
Cost Structure: Available documentation does not specify detailed information about spreads, commission structures, and additional fees. Traders need to check directly with the broker to get this information.
Leverage Options: Maximum leverage reaches 1:200. This gives significant amplification potential for experienced traders, but it requires careful risk management.
Platform Technology: Trading happens through 12 Trader's own platform based on Sirix technology. The company also provides mobile trading applications for better accessibility.
Geographic Restrictions: Available information does not detail specific regional limitations or restricted territories.
Customer Support Languages: Current documentation does not specify the range of supported languages for customer service. This comprehensive 12 trader review shows the need for more transparency in several operational areas.
12 Trader's account structure shows both strengths and limitations that earn it a fair rating in this category. The broker offers multiple account types, including micro accounts that help traders with smaller amounts of money, which shows they think about different trading needs. However, the $500 minimum deposit requirement puts 12 Trader above many competitors who let people start with less money, which might limit access for new traders or those testing the platform.
The availability of different account levels suggests growth options for developing traders. Specific features and benefits of each account type lack detailed public documentation, though. This transparency gap makes it hard for potential clients to make smart decisions about which account structure works best for their trading goals. The leverage offering of up to 1:200 provides substantial amplification potential, though this high leverage also increases risk exposure significantly.
Available materials do not thoroughly detail account opening procedures and verification processes. This creates uncertainty about the onboarding experience. The absence of information about Islamic accounts or other specialized trading arrangements limits appeal to specific trader groups. Overall, while 12 Trader provides basic account flexibility, the lack of comprehensive public information about account features and the relatively high minimum deposit contribute to this 12 trader review rating of 6 out of 10 for account conditions.
The tools and resources category earns 12 Trader a good rating, mainly because of its diverse asset offering and platform capabilities. The broker provides access to multiple asset classes including forex, stocks, commodities, and cryptocurrencies, giving traders substantial diversification opportunities within a single platform. This comprehensive instrument selection allows for varied trading strategies and portfolio construction approaches.
The Sirix-based platform technology represents a solid foundation for trading operations. It offers reliable execution capabilities and essential trading functionalities. The inclusion of mobile trading applications extends platform accessibility significantly, enabling traders to monitor markets and manage positions regardless of location. This mobile capability has become essential in modern trading environments where market opportunities can emerge at any time.
However, the evaluation reveals notable gaps in educational and analytical resources. Available documentation does not detail market research capabilities, economic calendar access, or educational materials that many traders rely on for informed decision-making. The absence of information about automated trading support, advanced charting tools, or third-party integrations limits the platform's appeal to more sophisticated traders who require comprehensive analytical capabilities.
While the core trading infrastructure appears solid, the lack of detailed information about supplementary tools and resources prevents a higher rating. Enhanced transparency about available analytical tools and educational support would strengthen this category significantly.
Customer service represents a critical weakness for 12 Trader. This is reflected in the average rating of 5 out of 10. The most concerning indicator comes from Trustpilot ratings showing only 2.85 stars, suggesting significant user dissatisfaction with service quality and support responsiveness. This low user satisfaction score raises immediate concerns about the broker's ability to address client needs effectively.
Available documentation lacks specific information about customer support channels, operating hours, or response time commitments. The absence of clear communication pathways creates uncertainty for traders who may need assistance with technical issues, account problems, or trading-related questions. Modern traders expect multiple contact options including live chat, email support, and telephone assistance, yet these details remain unspecified.
Language support information is similarly absent. This could present barriers for international traders seeking assistance in their native languages. The lack of detailed support structure information suggests either limited service capabilities or poor communication about available resources. Given the complexity of forex and CFD trading, comprehensive customer support becomes essential for trader success and satisfaction.
The combination of low Trustpilot ratings and limited transparency about support capabilities indicates significant room for improvement in this area. Enhancing customer service quality and communication would substantially improve the overall broker experience.
The trading experience category achieves a good rating based on fundamental platform capabilities and asset diversity. The Sirix-based platform provides essential trading functionalities with reasonable stability, though specific performance metrics regarding execution speed and platform uptime are not detailed in available materials. The platform's ability to handle multiple asset classes through a unified interface simplifies the trading process for users managing diverse portfolios.
Mobile trading applications extend the trading experience beyond desktop limitations. This allows position management and trade execution from smartphones and tablets. This mobility factor has become increasingly important as traders seek flexibility in their market engagement. The platform's support for various asset types including forex, stocks, commodities, and cryptocurrencies provides substantial trading opportunities within a single environment.
However, the evaluation reveals gaps in detailed performance information. Specific data about order execution quality, slippage rates, or requote frequency is not available in public documentation. These technical performance factors significantly impact actual trading results and trader satisfaction. Additionally, information about advanced order types, risk management tools, or platform customization options remains limited.
While the core trading infrastructure appears functional and the asset selection is comprehensive, the lack of detailed performance data and advanced feature information prevents a higher rating. This 12 trader review suggests that while basic trading needs are met, more sophisticated traders might find limitations in advanced functionality and performance transparency.
Trust and safety considerations for 12 Trader present a mixed picture that results in a fair rating of 6 out of 10. The broker operates under VFSC regulation from Vanuatu, which provides some regulatory oversight but differs significantly from major financial regulatory frameworks such as those in the UK, EU, or US. This regulatory environment may offer less comprehensive investor protection compared to tier-one regulatory jurisdictions.
The trust score of 80 out of 100 indicates reasonable reliability. Yet this positive indicator contrasts sharply with the 2.85 Trustpilot rating from actual users. This discrepancy suggests a gap between theoretical trustworthiness measures and real user experiences, raising questions about service delivery quality and client satisfaction management.
Available documentation does not detail specific fund safety measures such as segregated client accounts, investor compensation schemes, or negative balance protection policies. These safety mechanisms are crucial for trader confidence, particularly when dealing with leveraged products that carry inherent risks. The absence of clear information about financial safeguards creates uncertainty for potential clients evaluating the broker's safety credentials.
Company transparency regarding financial reports, management information, or operational updates is not evident in public materials. The lack of detailed safety information and the contrast between trust scores and user ratings contribute to the moderate rating in this category. Enhanced transparency about safety measures and improved user experience management would strengthen trust indicators significantly.
User experience evaluation reveals significant challenges that result in an average rating of 5 out of 10. The most prominent concern stems from the 2.85 Trustpilot rating, indicating widespread user dissatisfaction with various aspects of the broker's services. This low satisfaction score suggests systemic issues affecting the overall client experience rather than isolated problems.
Available documentation does not detail the platform's interface design and usability characteristics. This makes it difficult to assess the actual user interaction quality. Modern traders expect intuitive interfaces, efficient navigation, and responsive design elements, yet specific information about these user experience factors remains unavailable. The mobile application availability represents a positive element, though detailed user feedback about mobile experience quality is not documented.
Registration and account verification processes lack detailed description. This creates uncertainty about the onboarding experience for new clients. Smooth account opening procedures significantly impact initial user impressions and overall satisfaction levels. Similarly, information about fund deposit and withdrawal experiences, processing times, and associated difficulties is not comprehensively available.
The absence of detailed user feedback analysis prevents identification of specific pain points or areas of user satisfaction. Common user complaints, resolution procedures, and improvement initiatives are not documented in available materials. The combination of low Trustpilot ratings and limited transparency about user experience factors suggests substantial room for improvement in client satisfaction management and service delivery quality.
This comprehensive 12 trader review reveals a broker with both potential strengths and notable areas for improvement. While 12 Trader offers diverse trading instruments, reasonable leverage options, and mobile trading capabilities, significant concerns emerge from user satisfaction indicators and transparency limitations. The contrast between the 80/100 trust score and the 2.85 Trustpilot rating highlights a disconnect between theoretical reliability and actual user experiences. The broker appears most suitable for intermediate to advanced traders who prioritize asset diversity and can navigate potential service limitations, though the moderate user satisfaction scores suggest careful consideration before engagement.
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