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XCAP foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://xchangecapital.paydirect.io/registrations/individuals?hsCtaTracking=080953e6-27d6-4311-af44-a712ebfa46fe%7C3a919fbe-0f1c-476e-a589-51704b31de30, about the company's legal and temporary regulatory information, the company's address 70 Gracechurch Street, London, EC3V 0HR.

XCAP Forex Broker

Basic Information

Registered Region
United Kingdom
Operating Period
--
Company Name
Xchange Capital Limited
Abbreviation
XCAP
Company employee
--
Customer Service Email Address
info@xchangecapital.com
Contact Number
+4402071771700
Company Address
70 Gracechurch Street, London, EC3V 0HR
Keywords
5-10 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Rating Index

Pros

High leverage options available, allowing traders to control larger positions with smaller capital.
Offers the popular MetaTrader 4 (MT4) platform, which is user-friendly and equipped with advanced trading tools.
Variety of market instruments available for trading, including forex, CFDs, stocks, indices, and commodities.

Cons

Unregulated status raises significant concerns regarding investor protection and legitimacy.
Official website has been reported as inaccessible, leading to doubts about reliability and support.
Limited transparency regarding trading conditions and customer service, which can increase trading risks.
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XCAP Forex Broker - Complete Information Guide

1. Broker Overview

XCAP, officially known as X Capital Markets, was established approximately 5 to 10 years ago. The company is headquartered in China and operates primarily as a private entity. XCAP caters to a diverse clientele, including both retail traders and institutional investors, providing a platform for trading various financial instruments.

Over the years, XCAP has made significant strides in the online trading market, becoming known for its competitive trading conditions and diverse asset offerings. The brokers journey has been marked by the introduction of multiple account types and trading products, aiming to meet the varying needs of its clients. Although specific milestones were not detailed in the sources, the growth trajectory indicates a commitment to enhancing user experience and expanding its market presence.

XCAP operates predominantly in the retail forex sector, offering services that include forex trading, Contracts for Difference (CFDs), and access to various asset classes. The platform's business model emphasizes user accessibility and a broad range of trading options, positioning it as a versatile choice for traders seeking to engage with global markets.

2. Regulatory and Compliance Information

XCAP operates without oversight from major regulatory authorities, which raises significant concerns regarding its legitimacy. The broker is not regulated by any recognized financial institutions such as the FCA (UK), ASIC (Australia), or SEC (USA). The absence of a regulatory license implies that XCAP does not adhere to the stringent standards typically imposed on regulated brokers, increasing the risks for investors.

The lack of regulatory oversight means that XCAPs operations lack accountability, and clients have no legal recourse should issues arise. Furthermore, there is no information regarding customer fund segregation policies or participation in investor compensation schemes, which are critical elements for ensuring the safety of client funds.

XCAP claims to implement KYC (Know Your Customer) and AML (Anti-Money Laundering) measures; however, the effectiveness and transparency of these measures cannot be verified due to the absence of regulatory scrutiny.

3. Trading Products and Services

XCAP offers a diverse selection of trading products, primarily focusing on forex trading. The broker provides access to a wide range of currency pairs, allowing traders to engage in global forex markets. The specific number of forex pairs available was not detailed, but the platform is known to include major, minor, and exotic currency pairs.

In addition to forex, XCAP offers CFDs across various categories, including indices, commodities, stocks, and cryptocurrencies. This broad product range enables traders to diversify their portfolios and take advantage of different market conditions. While the platform frequently updates its offerings, specific details regarding the frequency of product updates or new additions were not provided.

XCAP also emphasizes retail trading services, catering to individual traders looking for accessible trading solutions. For institutional clients, the broker provides tailored services, although details regarding these services were not explicitly mentioned in the sources.

4. Trading Platform and Technology

XCAP supports the widely recognized MetaTrader 4 (MT4) trading platform, which is favored for its user-friendly interface and robust functionality. The platform allows traders to access advanced charting tools, automated trading options, and a wide array of technical indicators.

In addition to MT4, XCAP has developed its proprietary web-based trading platform, which is designed to offer seamless trading experiences across devices. The platform is optimized for mobile access, ensuring that traders can manage their accounts and execute trades on the go, compatible with both iOS and Android devices.

XCAP employs an ECN (Electronic Communication Network) execution model, which is known for providing direct market access and competitive spreads. The broker's server infrastructure is located in strategic locations to enhance trade execution speeds, although specific details about server locations were not disclosed.

API access for automated trading is also available, allowing traders to implement algorithmic trading strategies and connect their trading systems directly to the XCAP platform.

5. Account Types and Trading Conditions

XCAP offers several account types tailored to different trading needs. The standard account conditions include a minimum deposit requirement, which is reported to be around $50. The broker provides competitive spreads, although the exact figures were not specified.

For advanced traders, XCAP offers premium account types that come with additional features, such as lower spreads and enhanced customer support. The availability of specialized accounts, such as Islamic accounts, was not mentioned in the sources.

The platform supports a variety of leverage settings, reportedly offering leverage ratios of up to 1:500. This high leverage can amplify both potential returns and risks, making it essential for traders to understand the implications of using such leverage.

XCAP also facilitates a simulated trading environment, allowing new traders to practice their strategies without financial risk. However, specific details regarding the demo account policies were not provided.

6. Fund Management

XCAP supports multiple deposit methods, including bank transfers, credit cards, and various electronic wallets. The minimum deposit requirements vary depending on the account type, with standard accounts starting at approximately $50.

Deposits are processed relatively quickly, typically within a few business days. However, specific details regarding deposit processing times and any associated fees were not provided.

Withdrawal options are also available through similar methods, but users have reported challenges in processing withdrawals, which raises concerns about the broker's reliability. The processing time for withdrawals is generally stated to be within a few business days, but experiences may vary.

Additionally, the structure of withdrawal fees remains unclear, as the broker has been noted for potentially imposing hidden charges, which could impact the overall trading experience.

7. Customer Support and Educational Resources

XCAP offers customer support through various channels, including email and live chat. However, details regarding the availability of phone support or social media channels were not specified. The service hours are reportedly aligned with major trading sessions, allowing traders to receive assistance when needed.

The broker supports multiple languages, catering to a diverse clientele. Educational resources include webinars, tutorials, and market analysis, which are designed to enhance traders' knowledge and skills.

XCAP provides daily market analysis and research reports to keep clients informed about market trends and potential trading opportunities. Additionally, various trading tools, such as calculators and economic calendars, are available to assist traders in their decision-making processes.

8. Regional Coverage and Restrictions

XCAP primarily serves clients in various regions, although specific details regarding its main service markets were not provided. The broker has a presence in multiple countries, but it is essential for prospective clients to verify whether their country is supported.

Certain countries may face restrictions due to regulatory compliance issues, and XCAP does not accept clients from regions where it is unable to operate legally. It is advisable for traders to check the broker's website or contact customer support for the most accurate and up-to-date information regarding regional availability.

In summary, while XCAP presents itself as a comprehensive trading platform with a range of offerings, potential clients should exercise caution due to the lack of regulatory oversight and reported withdrawal issues. It is crucial to conduct thorough research and consider regulated alternatives to safeguard investments.

XCAP Forex Broker has an overall rating of 1.52, Regulatory Index 0.00, License Index 0.00, Business Index 7.08, Software Index 4.00 Risk Control Index 0.00.