AC Markets Forex Broker provides real users with * positive reviews, 1 neutral reviews and * exposure review!
Business
License
The platform offers a range of assets and the familiar MetaTrader 4 & 5, which is great for fast-paced trading. However, the lack of clear information on trading costs is a significant downside. While the WebTrader interface is user-friendly, I'd recommend reaching out directly to get a clearer picture of the costs involved before diving in.
Summary: AC Markets, a Swiss-based forex broker established in 2002, offers a range of trading services but has garnered mixed reviews from users. While some appreciate its reliable trading platform and customer support, many express concerns over high minimum deposit requirements and relatively high spreads compared to other brokers.
Note: It is crucial to recognize that the AC Markets brand appears to operate under different entities across various regions, which may impact user experience and regulatory oversight. This review aims for fairness and accuracy by considering multiple sources.
| Criteria | Rating (out of 10) |
|---|---|
| Account Conditions | 5 |
| Tools and Resources | 6 |
| Customer Service and Support | 7 |
| Trading Setup (Experience) | 6 |
| Trustworthiness | 4 |
| User Experience | 5 |
How We Rate Brokers: Our ratings are based on a comprehensive analysis of user feedback, expert opinions, and factual data regarding broker services.
Founded in 2002, AC Markets (also known as Advanced Currency Markets) is headquartered in Geneva, Switzerland, with additional offices in Zurich, Dubai, Uruguay, and New York. The broker provides access to a variety of trading platforms, including its proprietary "Advanced Trader" and the widely-used MetaTrader 4 (MT4). AC Markets allows trading in 39 currency pairs, along with precious metals like gold and silver. The broker is regulated by the Swiss Financial Market Supervisory Authority (FINMA), yet concerns remain regarding its overall trustworthiness due to mixed reviews and varying regional regulations.
Regulated Areas: AC Markets operates under the jurisdiction of FINMA in Switzerland, along with claims of registration in Dubai and New York. However, there are criticisms regarding the clarity and effectiveness of its regulatory status across different regions.
Deposit/Withdrawal Currencies: The broker accepts deposits in several currencies, including USD, EUR, CHF, GBP, AUD, and JPY. However, users have noted that the withdrawal process can be slow, with funds taking several days to process.
Minimum Deposit: The minimum deposit requirements are notably high, with $2,000 for mini accounts and $5,000 for standard accounts, which is significantly higher than many competitors.
Bonuses/Promotions: Currently, AC Markets does not offer any sign-up bonuses or promotions, aligning with regulatory guidelines that restrict such practices.
Available Asset Classes: Traders can access 39 currency pairs and precious metals like gold and silver. However, the range of available instruments is limited compared to other brokers that offer a broader selection including indices and commodities.
Cost (Spreads, Fees, Commissions): AC Markets charges fixed spreads, averaging around 3 pips for major pairs in standard accounts and 4 pips or more for mini accounts. This has drawn criticism as many users find these spreads relatively high compared to other brokers.
Leverage: The maximum leverage offered by AC Markets is 1:100, which is lower than some competitors that offer leverage ratios of up to 1:500. This may limit potential trading strategies for more experienced traders.
Allowed Trading Platforms: AC Markets provides several trading platforms, including Advanced Trader, Advanced Web Trader, and MT4. The platforms are generally user-friendly, with customizable features and access to various analytical tools.
Restricted Regions: While AC Markets accepts traders from various countries, it does not accept clients from the United States, which may limit its reach.
Available Customer Support Languages: Customer support is available in multiple languages, including English, French, Spanish, Italian, German, Greek, Farsi, and Russian. Support is accessible via phone, email, and live chat, with reports indicating that customer service is generally efficient and helpful.
Account Conditions (5/10): The high minimum deposits are a significant barrier for new traders, which impacts the overall accessibility of the broker.
Tools and Resources (6/10): AC Markets offers various educational materials, but the lack of comprehensive analytical tools may limit traders' capabilities.
Customer Service and Support (7/10): Users generally report positive experiences with customer support, highlighting its responsiveness and multilingual capabilities.
Trading Setup (Experience) (6/10): The trading platforms are user-friendly, but the high spreads and limited asset classes can hinder trading experiences.
Trustworthiness (4/10): Mixed reviews and concerns about regulatory compliance contribute to a lower trust rating, with some users reporting difficulties in withdrawals.
User Experience (5/10): While some traders appreciate the platform's reliability, others have expressed dissatisfaction with the high costs associated with trading.
In conclusion, while AC Markets offers a robust trading platform and responsive customer service, potential clients should weigh the high minimum deposit requirements and spreads against their trading needs. The mixed reviews and regulatory concerns suggest that traders should conduct thorough research and consider their options carefully before committing to this broker.
FX Broker Capital Trading Markets Review
