TenTrade, officially known as Evalanch Ltd, was established in 2021 and operates from its headquarters located in Mahe, Seychelles. As a privately held company, TenTrade focuses on providing online trading services primarily in the forex and CFD markets. The broker has positioned itself to cater to a diverse clientele, including both retail and institutional traders seeking access to various financial instruments.
Since its inception, TenTrade has aimed to create a user-friendly trading environment, offering competitive trading conditions and a wide range of educational resources. The company has developed a reputation for providing access to advanced trading tools and services, which has contributed to its growth in the competitive online trading landscape.
TenTrade operates under a Straight Through Processing (STP) model, allowing for direct market access and efficient trade execution. This operational model ensures that traders can benefit from tight spreads and low commissions, enhancing their overall trading experience.
TenTrade is regulated by the Financial Services Authority (FSA) of Seychelles, holding the license number SD 082. However, it is important to note that the regulatory oversight provided by the FSA is considered relatively weak compared to more stringent regulatory bodies globally. The Seychelles FSA primarily focuses on ensuring that brokers comply with basic operational standards, but it lacks the comprehensive investor protection mechanisms found in tier-1 regulatory jurisdictions.
The company's regulatory framework includes the following aspects:
Due to its regulatory status, potential clients are advised to conduct thorough research and consider the associated risks before engaging with TenTrade broker.
TenTrade offers a diverse array of trading products and services, catering to various trading preferences. The broker provides access to over 40 currency pairs, including major, minor, and exotic pairs, allowing traders to capitalize on forex market movements.
In addition to forex trading, TenTrade also offers a wide range of CFD products, including:
The broker is committed to regularly updating its product offerings, ensuring that clients have access to the latest trading instruments and market opportunities.
TenTrade primarily utilizes the MetaTrader 5 (MT5) trading platform, which is renowned for its advanced features and user-friendly interface. The MT5 platform supports various trading styles and strategies, making it suitable for both novice and experienced traders.
Key features of the MT5 platform provided by TenTrade include:
TenTrade's infrastructure is designed to ensure low latency and high-speed order execution, which is crucial for traders engaging in fast-paced markets. However, it is worth noting that TenTrade only offers the MT5 platform, limiting options for traders who prefer other trading platforms.
TenTrade provides clients with three distinct account types, each tailored to meet different trading needs:
All account types allow for leverage of up to 1:500, providing traders with the flexibility to manage their risk and potential profits effectively. The minimum trade size is set at 0.01 lots, accommodating traders of all experience levels.
TenTrade also offers a demo account, allowing potential clients to practice trading without financial risk. This feature is particularly beneficial for beginners looking to familiarize themselves with the platform and trading strategies.
TenTrade supports a variety of deposit and withdrawal methods, ensuring that clients can manage their funds conveniently. Available payment options include:
The processing time for deposits varies depending on the method used. Generally, deposits are processed quickly, while withdrawals may take up to three days to complete. TenTrade does not charge any fees for deposits or withdrawals, making it a cost-effective option for traders.
TenTrade offers customer support through multiple channels, including email and live chat. However, it is important to note that the broker does not provide phone support, which may limit accessibility for some clients. Customer support is available 24/5, covering weekdays but not weekends.
The broker supports multiple languages, including English, Arabic, and various others, ensuring that clients from diverse backgrounds can receive assistance in their preferred language.
In addition to customer support, TenTrade places a strong emphasis on trader education through its Ten Academy. This platform offers a variety of educational resources, including:
TenTrade serves clients globally, with the notable exception of residents from the United States and certain other regions where regulatory restrictions apply. The broker's operational presence is primarily in Seychelles, but it also maintains a physical office in London.
While TenTrade aims to provide services to a wide customer base, potential clients should be aware of the specific regions and countries where trading may not be permitted. It is crucial for traders to verify their eligibility to open an account with TenTrade based on their local regulations.
In summary, TenTrade broker presents a range of trading opportunities, competitive conditions, and educational resources designed to support traders at all levels. However, prospective clients should carefully consider the regulatory environment and associated risks before engaging with the broker.
Royaltyfx
Nigeria
I wish I had never come across TenTrade. This has been the worst trading experience of my life. I initially deposited money with them, hoping to trade and withdraw my profits like any normal broker would allow. But that was a huge mistake, Everything seemed fine at first , trading was smooth, and I made some decent profits. But when it came time to withdraw, that’s when the nightmare began. My withdrawal requests were either ignored, delayed indefinitely, or outright rejected with ridiculous excuses. They even had the audacity to accuse me of violating their terms without providing any proof. After weeks of back-and-forth emails and live chats that went nowhere, I realized that TenTrade was never going to let me withdraw my hard-earned money. It’s clear that they are running a scam, trapping traders with fake promises and then refusing to release their funds. I strongly advise anyone thinking about using TenTrade to stay away.
Exposure
02-25
JayWang95
Hong Kong
My account was closed without any notification, and I don't even have access to log in to the client backend. I am completely unable to withdraw funds.
Exposure
2024-08-15
Vũ7456
Vietnam
Delete user accounts when they have not violated the daily decline. The daily decline is 6%, about 196 USD from 3201 USD. When entering the price, I set the stop loss + commission of 181 USD. When the price is scanned correctly at the stop loss, the account is locked. Change due to violation of risk rules.
Exposure
03-20