TenTrade, officially known as Evalanch Ltd, was established in 2021 and operates from its headquarters located in Mahe, Seychelles. As a privately held company, TenTrade focuses on providing online trading services primarily in the forex and CFD markets. The broker has positioned itself to cater to a diverse clientele, including both retail and institutional traders seeking access to various financial instruments.
Since its inception, TenTrade has aimed to create a user-friendly trading environment, offering competitive trading conditions and a wide range of educational resources. The company has developed a reputation for providing access to advanced trading tools and services, which has contributed to its growth in the competitive online trading landscape.
TenTrade operates under a Straight Through Processing (STP) model, allowing for direct market access and efficient trade execution. This operational model ensures that traders can benefit from tight spreads and low commissions, enhancing their overall trading experience.
TenTrade is regulated by the Financial Services Authority (FSA) of Seychelles, holding the license number SD 082. However, it is important to note that the regulatory oversight provided by the FSA is considered relatively weak compared to more stringent regulatory bodies globally. The Seychelles FSA primarily focuses on ensuring that brokers comply with basic operational standards, but it lacks the comprehensive investor protection mechanisms found in tier-1 regulatory jurisdictions.
The company's regulatory framework includes the following aspects:
Due to its regulatory status, potential clients are advised to conduct thorough research and consider the associated risks before engaging with TenTrade broker.
TenTrade offers a diverse array of trading products and services, catering to various trading preferences. The broker provides access to over 40 currency pairs, including major, minor, and exotic pairs, allowing traders to capitalize on forex market movements.
In addition to forex trading, TenTrade also offers a wide range of CFD products, including:
The broker is committed to regularly updating its product offerings, ensuring that clients have access to the latest trading instruments and market opportunities.
TenTrade primarily utilizes the MetaTrader 5 (MT5) trading platform, which is renowned for its advanced features and user-friendly interface. The MT5 platform supports various trading styles and strategies, making it suitable for both novice and experienced traders.
Key features of the MT5 platform provided by TenTrade include:
TenTrade's infrastructure is designed to ensure low latency and high-speed order execution, which is crucial for traders engaging in fast-paced markets. However, it is worth noting that TenTrade only offers the MT5 platform, limiting options for traders who prefer other trading platforms.
TenTrade provides clients with three distinct account types, each tailored to meet different trading needs:
All account types allow for leverage of up to 1:500, providing traders with the flexibility to manage their risk and potential profits effectively. The minimum trade size is set at 0.01 lots, accommodating traders of all experience levels.
TenTrade also offers a demo account, allowing potential clients to practice trading without financial risk. This feature is particularly beneficial for beginners looking to familiarize themselves with the platform and trading strategies.
TenTrade supports a variety of deposit and withdrawal methods, ensuring that clients can manage their funds conveniently. Available payment options include:
The processing time for deposits varies depending on the method used. Generally, deposits are processed quickly, while withdrawals may take up to three days to complete. TenTrade does not charge any fees for deposits or withdrawals, making it a cost-effective option for traders.
TenTrade offers customer support through multiple channels, including email and live chat. However, it is important to note that the broker does not provide phone support, which may limit accessibility for some clients. Customer support is available 24/5, covering weekdays but not weekends.
The broker supports multiple languages, including English, Arabic, and various others, ensuring that clients from diverse backgrounds can receive assistance in their preferred language.
In addition to customer support, TenTrade places a strong emphasis on trader education through its Ten Academy. This platform offers a variety of educational resources, including:
TenTrade serves clients globally, with the notable exception of residents from the United States and certain other regions where regulatory restrictions apply. The broker's operational presence is primarily in Seychelles, but it also maintains a physical office in London.
While TenTrade aims to provide services to a wide customer base, potential clients should be aware of the specific regions and countries where trading may not be permitted. It is crucial for traders to verify their eligibility to open an account with TenTrade based on their local regulations.
In summary, TenTrade broker presents a range of trading opportunities, competitive conditions, and educational resources designed to support traders at all levels. However, prospective clients should carefully consider the regulatory environment and associated risks before engaging with the broker.
Arman Ali
Pakistan
Dear 10trade.com Support Team / Concerned Users, I am writing this to share my very disappointing experience with 10trade.com. I started trading with an initial deposit of $100 and successfully grew my balance to $1,200 through legitimate trading, without violating any of your terms and conditions. However, when I tried to withdraw my funds, my withdrawal request was rejected and soon after that, the withdrawal option was completely disabled in my account. I have all the proofs — including screenshots, transaction details, and chat records — that show I traded honestly and followed all platform rules. Despite several attempts to contact your support team through email and live chat, I have received no response at all. This kind of behavior raises serious questions about your platform’s transparency and reliability. Blocking users’ withdrawals without reason and ignoring their support requests is unethical and unprofessional
Exposure
2d
T-Boy8719
Nigeria
This broker is very good and Nice 😊 very fast,Reable and they system are so very friendly very recommended broker
Positive
09-05
Arman Ali
Pakistan
Hello, I want to report a serious issue with TenTrade. I traded honestly and made profits through legitimate trading. My total balance of 1226$ is now completely blocked — my withdrawal request was declined, and later the withdrawal option disappeared from my account. I deposited real funds and never violated any trading rule. I have all the proofs including screenshots, chat history, and transaction details. Despite several attempts to contact your support team, I received no proper response. This is unacceptable and raises questions about your company’s transparency. I request immediate action — please release my ₹1230 and reactivate my withdrawal option.
Exposure
1d