Smart Global foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website --, about the company's legal and temporary regulatory information, the company's address 7th Street 40 E 7th St, New York, NY 10003, USA.
Smart Global Forex Broker
Basic Information
United States
2-5 years Suspicious Regulatory License Self-developed Suspicious Scope of Business High potential riskCompany profile
Pros
Diverse trading services, including forex, metals, energy, indices, stocks, and cryptocurrencies.
Relatively easy registration process, requiring only basic information to get started.
Supports multiple languages, including English and Japanese, catering to a wider audience.
Cons
Inconsistent registration information raises doubts about the company's legitimacy and authenticity.
Misleading regulatory claims, as the broker is not a member of the NFA despite asserting otherwise.
Lack of transparency regarding trading instruments and account types, making it difficult for investors to assess risks effectively.
Smart Global Forex Broker - Complete Information Guide
1. Broker Overview
Smart Global is a forex broker that has emerged as a player in the financial trading market, primarily focusing on services related to foreign exchange, commodities, indices, and cryptocurrencies. Although the exact date of establishment is not clearly documented, the domain for Smart Global was registered on January 25, 2024, indicating its relatively recent entry into the market. The company claims to operate from 40 E 7th St, New York, NY 10003, USA, but verification through the New York State business registry has not confirmed this information, raising questions about its legitimacy.
As a private entity, Smart Global caters to a diverse clientele, including retail traders and institutional investors, seeking to engage in various financial instruments. The broker's development has been marked by the launch of its proprietary trading platform, ST5, which aims to provide users with a robust trading experience. However, the companys claims of regulatory compliance and operational transparency have been met with skepticism, as it lacks a verified license from major regulatory bodies, which is critical for establishing trust within the trading community.
Smart Global operates under a business model that encompasses retail forex trading and various financial services, although specific details about its operational framework remain somewhat opaque. This lack of clarity has been a point of concern for potential investors seeking reliable and transparent trading options.
2. Regulatory and Compliance Information
Smart Global claims to be regulated by the National Futures Association (NFA), citing a license number of 0561418. However, investigations reveal that Smart Global is not a member of the NFA and is not regulated by it. Instead, it holds a license from the U.S. Money Services Business (MSB), with the license number 31000263262302. This discrepancy in regulatory claims significantly undermines the broker's credibility.
The broker's official website lacks detailed information on its compliance policies, including customer fund segregation practices, investor compensation schemes, and Know Your Customer (KYC) and Anti-Money Laundering (AML) measures. As a result, potential clients are advised to exercise caution when considering Smart Global as their trading platform, given the absence of transparent regulatory oversight.
Smart Global's claims regarding regulatory compliance are further complicated by inconsistencies in its registered address, which does not match the one displayed on its official website. This raises serious doubts about the authenticity and operational transparency of the broker, making it imperative for investors to conduct thorough due diligence before engaging with Smart Global.
3. Trading Products and Services
Smart Global offers a range of trading products, including:
- Forex Currency Pairs: The broker provides access to a variety of currency pairs, although specific details about the number of pairs available are not prominently featured on its website.
- CFD Products: Traders can engage in Contracts for Difference (CFDs) across various asset classes, including indices, commodities, stocks, and cryptocurrencies. However, the lack of detailed product descriptions on the official site raises concerns about transparency.
- Unique Trading Instruments: While Smart Global mentions the availability of several trading instruments, the absence of dedicated pages outlining the features and risks associated with each product can lead to confusion among potential investors.
Despite the claims of offering a diverse portfolio of trading services, the lack of clarity regarding product specifications and associated risks may hinder investors' ability to make informed decisions. Therefore, potential clients should approach Smart Global with caution, particularly when evaluating the risks linked to its trading offerings.
4. Trading Platform and Technology
Smart Global utilizes the ST5 trading platform, which is designed for trading various financial instruments, including forex, CFDs, and cryptocurrencies. Although the platform is described as user-friendly, detailed information regarding its functionalities, features, and execution speed is not readily available on the broker's website.
The ST5 platform allows traders to execute trades in multiple asset classes within a single interface. However, the absence of a comprehensive introduction to the platform may pose challenges for potential investors who require a clear understanding of the tools and features available for effective trading.
While Smart Global does not explicitly mention support for MetaTrader 4 or 5, the ST5 platform is positioned as a competitive alternative, aiming to provide a seamless trading experience. Additionally, the broker's website does not provide information on mobile trading applications, which are essential for modern traders seeking flexibility in managing their investments.
The company's technical infrastructure, including server locations and execution models (such as ECN, STP, or Market Making), remains largely undisclosed, further contributing to the uncertainty surrounding its operational capabilities. Investors are encouraged to seek detailed information directly from customer support to better understand the technological aspects of the trading platform.
5. Account Types and Trading Conditions
Smart Global does not provide detailed information regarding its account types on its official website, which poses a challenge for potential clients looking to assess the suitability of the broker for their trading needs. However, the following general features can be expected:
- Standard Account Conditions: Typically, standard accounts may require a minimum deposit, with varying spreads and commission structures. However, specific figures are not disclosed.
- Advanced Account Types: Information about premium or professional accounts, such as VIP accounts, is not readily available.
- Special Accounts: Details regarding Islamic accounts or corporate accounts are also lacking.
- Demo Account Policy: The broker's policy on demo accounts is not explicitly stated, which may deter novice traders from practicing before committing real funds.
- Leverage Ratios: The absence of clear information regarding leverage ratios for different products further complicates the assessment of risk management options available to traders.
- Minimum Trade Sizes: Specific details about minimum trade sizes are not provided, leaving potential clients uncertain about the trading conditions they would face.
Due to the lack of transparency regarding account types and trading conditions, potential investors should approach Smart Global with caution and seek additional information before making a decision.
6. Fund Management
Smart Global's official website does not provide comprehensive information regarding deposit and withdrawal methods, which are critical factors for evaluating the quality and convenience of a forex broker. However, the following points can be inferred:
- Supported Deposit Methods: Typical methods may include bank transfers, credit cards, and e-wallets, but specific details are not disclosed.
- Minimum Deposit Requirements: The broker does not clearly outline the minimum deposit amounts for different account types.
- Deposit Processing Times: Information regarding how long it takes for deposits to be processed is not available.
- Deposit Fees: The lack of transparency regarding any fees associated with deposits may lead to unexpected costs for traders.
- Withdrawal Methods and Restrictions: Details about withdrawal methods and any limitations imposed on withdrawals are not provided.
- Withdrawal Processing Times: The broker does not specify how long it takes to process withdrawal requests.
- Withdrawal Fee Structure: Information on withdrawal fees is also absent, which could impact the overall trading experience.
Given the critical nature of fund management in trading, potential clients are advised to contact customer service for detailed information on deposit and withdrawal processes before engaging with Smart Global.
7. Customer Support and Educational Resources
Smart Global offers limited customer support options, primarily through email communication (support@smartglobally.com). The absence of additional contact methods, such as phone support or live chat, may hinder users' ability to obtain immediate assistance for urgent issues.
- Service Hours and Time Zone Coverage: Specific details regarding customer service hours and the time zones covered are not provided.
- Multilingual Support: The official website offers support in multiple languages, including English and Japanese, catering to a diverse clientele.
- Educational Resources: The availability of educational resources, such as webinars, tutorials, and e-books, is not explicitly mentioned, which could limit traders' ability to enhance their skills and knowledge.
- Market Analysis Services: Information regarding the provision of daily market analysis, news updates, and research reports is also lacking.
- Trading Tools: The broker does not provide details about trading tools, such as calculators, calendars, or signal services, which are essential for effective trading.
The limited customer support and educational resources may pose challenges for traders seeking guidance and assistance in navigating the complexities of the financial markets.
8. Regional Coverage and Restrictions
Smart Global primarily targets clients in the United States, but specific details about its market reach and regional offices are not clearly outlined on its official website.
- Main Service Markets: The broker claims to serve a global clientele, but the lack of transparency regarding its operational regions creates uncertainty.
- Regional Office Distribution: Information about the distribution of regional offices is not provided, making it difficult for potential clients to ascertain the broker's global presence.
- Countries/Regions Not Accepted: The broker does not specify any countries or regions from which clients are not accepted, which could lead to complications for potential investors.
- Special Restrictions: The absence of clear information regarding any special restrictions on trading activities may deter potential clients from engaging with Smart Global.
Given the importance of understanding regional coverage and restrictions, potential investors should exercise caution and seek clarification directly from Smart Global before proceeding.
In conclusion, while Smart Global presents itself as a forex broker offering a variety of trading products and services, significant concerns regarding regulatory compliance, transparency, and customer support persist. Potential investors are strongly advised to conduct thorough due diligence and consider alternative brokers with more established reputations and clearer operational frameworks.
Smart Global Similar Brokers
Latest Reviews
HINATA9144
Japan
If you deposit 7.1 million yen and trade under the guidance of a teacher, your profits will increase in no time. About two weeks after opening the account, I applied for a withdrawal of $70,000, but the next day I was told that the withdrawal could not be made because it had not been a month since the account was opened, so the withdrawal was rejected. I managed to negotiate and was able to withdraw $3,500 the next day. After that, I was told that I could not withdraw money until 10 business days had passed, or that it had not been a month since I opened the account. More than a month later, when I told the person in charge (Masaharu Tokushima) that I wanted to withdraw $40,000, I was asked to complete the procedure through the exchange app, which I did. However, the transfer did not take place, and after several inquiries, I was told that I would not be able to withdraw the money unless I paid the tax on the profits. In the first place, I was never given any explanation that there were any conditions for withdrawals, and even when I asked about it, there was no clear response. I was asked to pay more than $88,000 in taxes on my $40,000 withdrawal. I would like to ask them to pay the tax from there since there is still $360,000 left in their account, but they are adamant that they cannot do that. I don't understand paying $88,000 to withdraw $40,000. In the first place, I don't understand paying taxes as of March, and I don't trust the fact that I can withdraw the entire amount if I pay $88,000. I would like the remaining principal amount of 6.6 million yen to be returned. My children's school fees are being wasted.
Exposure
2024-03-23
ねね
Japan
When I requested a withdrawal for the first time, I was told to apply from the exchange app, so I did so. After about a day of not receiving the money, I contacted the person in charge, Mr. Tokushima, and was told that the money could not be withdrawn because it had not been a month since the account was opened. There was no explanation about this when I opened the account. I managed to negotiate and was able to transfer only 20 minutes of the amount I wanted to withdraw. I was told that it would take 10 business days for the next withdrawal, but I never heard of that! Two weeks later, I had no choice but to contact Mr. Tokushima to withdraw $40,000, and I applied through the exchange app around 9:30 in the morning. I did not receive the money and inquired several times, but there was no clear answer. In the evening, I was told that I would not be able to withdraw money unless I first paid the taxes on the account balance. Of course, this is completely new to me. If that's the case, why didn't you say so in the first place? The principal amount was 7.1 million dollars (approximately 47,000 dollars), but thanks to the guidance of a teacher, the balance exceeded 440,000 dollars. I was told that I would not be able to withdraw money unless I transferred about $88,000 in taxes on the balance. Since I only want to withdraw $40,000, I asked them to pay the tax from the balance in my account, but I can't! One point of tension. I asked them to just give me back the principal, as I would be giving up all profits, but that didn't work either. I talked to the person in charge about what to do, but all they told me was to pay the taxes first. I don't have $88,000. Please help me.
Exposure
2024-03-20
Makerup
Peru
I am from india... Any Indians here pls suggest me...ustd Withdrawal and deposit... With out p2p account frozen ... Pls
37130
2024-08-27
Usman Abubakarr
South Africa
Spreads aren't as tight as they said they would be, that's for sure. But I have to say, their ST5 trading platform is pretty good, not worse than MetaTrader.
Positive
2024-07-22
Gapday
Netherlands
I Hold an account with them for 9 months. Every time i contacted support, they are well trained, very polite and helpful. The platform is up and running on both my phone and MT5.
Positive
2024-05-29
HINATA9144
Japan
Sakura (friends) of the group LINE are making huge profits in FX trading under the guidance of Kazuhiko Kanzaki and others. I'd like to try it myself, so I was introduced to a member of the group called mymy, and I opened an exchange called Smart Global and ended up depositing 7.1 million yen in four separate payments. With the teacher's guidance, I made a considerable profit and applied for a withdrawal of $70,000. The next day, my withdrawal request was rejected, saying that it was not possible to withdraw money because it had not been a month since the account was opened. Initially, it was said that you could withdraw any amount you wanted at any time. I continued to negotiate to be able to withdraw the money, and was able to withdraw only $3,500. After a month had passed since the account was opened, the person in charge, who identified himself as Masaharu Tokushima, asked to withdraw $40,000. You will be instructed to apply for a transfer from the exchange app, so do so. However, for some reason, I was told that I would not be able to withdraw the money unless I finally paid the full amount of tax on the profits. Of course, I received no such explanation, and was told that I would sue and my account was frozen. If you don't pay the penalty (the name has changed from tax to penalty before you know it) quickly, you will incur a big loss and everyone will laugh at you! It is said. Of course I will pay the taxes I have to pay. They say they will file a tax return according to Japanese rules, but the exchange will do that too! One point tension. At that point I was convinced it was a scam. Now, if you don't pay your taxes quickly, you'll lose everything! Things like this are said. If it's a really decent exchange, I think the Japanese rule is for you to file your tax return yourself. In any case, I would like a full refund of the deposit.
Exposure
2024-03-27