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philoro foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://philoro.com/your-account/register, about the company's legal and temporary regulatory information, the company's address Währinger Straße 26, A-1090 Vienna, Austria.

philoro Forex Broker

Basic Information

Registered Region
Austria
Operating Period
--
Company Name
philoro EDELMETALLE GmbH
Abbreviation
philoro
Company employee
--
Customer Service Email Address
info@philoro.com
Contact Number
+43 1 997 14 72
Company Website
Company address
Währinger Straße 26, A-1090 Vienna, Austria
Keywords
5-10 years
Suspicious Regulatory License
High potential risk

Company profile

Aspect Financial Company Name Philoro Registered Country/Area Austria Founded Year 2014 Regulation Unregulated Products Gold coins,gold bars,silver coins,silver bars,platinum&palladum,accesories Services Personal consultancy,precious metal deposit,limit order,precious metal caculator Fees Shipping cost:19,00EUR to free;Surcharge:3,00EUR Trading Platform Philoro online shop Customer Support Phone: +43 (0) 505 79 1000;Email: kontakt@philoro.com Deposit & Withdrawal Direct bank transfer,cash,EC/credit card Overview of Philoro Philoro, established in 2014 and based in Austria, operates within the financial sector but remains unregulated. The company specializes in the trade of precious metals, offering a wide range of products including gold coins, gold bars, silver coins, silver bars, as well as platinum and palladium items, alongside various accessories. Philoro extends a variety of services to its clients, such as personal consultancy, precious metal deposit options, limit orders, and a precious metal calculator tool. Transactions on Philoro incur a shipping cost ranging from 19,00 EUR to free, depending on the order, and a surcharge of 3,00 EUR. The firm's trading activities are conducted through the Philoro online shop, which serves as its primary trading platform. Customer support is accessible via phone at +43 (0) 505 79 1000 or email at kontakt@philoro.com. Payment methods include direct bank transfers, cash, and EC/credit card payments. Additionally, Philoro offers educational resources under the 'Knowledge' section to inform and guide its clients in the realm of precious metals investment. Is Philoro Limited Legit or a Scam? Philoro operates without formal regulation. This unregulated status means that Philoro does not fall under the direct oversight of financial regulatory authorities that typically govern financial institutions and trading platforms. Pros and Cons Pros Cons Diverse Product Offerings Unregulated Personalized Services Shipping Costs and Surcharges Convenient Trading Platform Limited Financial Products Additional Services Payment Options Educational Resources Physical Nature of Products Pros of Philoro: Diverse Product Range: Philoro offers a wide selection of precious metals products, including gold coins, gold bars, silver coins, and bars, as well as platinum and palladium items, meeting a variety of investment preferences and strategies. Personalized Services: The company provides personalized consultancy services, allowing clients to receive tailored advice and support for their specific investment needs, enhancing the customer experience. Convenient Trading Platform: Philoro's online shop serves as a convenient platform for clients to browse, select, and purchase precious metals, making the investment process straightforward and accessible from anywhere. Additional Services: Services such as precious metal deposit options and limit orders add value for investors looking to manage their investments more effectively and securely. Educational Resources: The 'Knowledge' section offers educational tools and resources, providing valuable information to clients about precious metals investment, market trends, and more. Cons of Philoro: Unregulated: Philoro's unregulated status will raise concerns for some investors regarding the security of their investments and the reliability of the company, as there is no regulatory oversight. Shipping Costs and Surcharges: While Philoro offers a range of products, the associated shipping costs (ranging from 19,00 EUR to free) and a surcharge of 3,00 EUR may increase the overall investment cost for clients. Limited Financial Products: While Philoro specializes in precious metals, clients looking for a broader range of financial products or services will find the offerings limited compared to diversified financial institutions. Payment Options: Although Philoro accepts direct bank transfers, cash, and EC/credit card payments, the lack of digital or cryptocurrency payment options will limit accessibility for some investors. Physical Nature of Products: Investing in physical precious metals requires considerations for secure storage and insurance, which will not be as straightforward as investing in digital or paper-based financial assets. Products Philoro specializes in the trading of precious metals, offering a comprehensive range of products tailored to investors interested in physical assets. Their product lineup includes: Gold Coins: A selection of finely minted gold coins from various countries and mints, meeting collectors and investors alike, with options ranging from popular investment coins to commemorative pieces. Gold Bars: Philoro provides gold bars of different sizes and weights, from small investment-grade bars suitable for individual investors to larger bars for institutional buyers, all sourced from reputable mints. Silver Coins: An assortment of silver coins, including both bullion coins for investment purposes and collectible coins with unique designs, offering a blend of value and aesthetic appeal. Silver Bars: Investors can choose from a variety of silver bars, available in multiple sizes to fit different investment budgets and strategies, ensuring flexibility in portfolio diversification. Platinum and Palladium Products: Expanding beyond gold and silver, Philoro also offers products in platinum and palladium, attracts investors looking to diversify their precious metals holdings further. Accessories: In addition to precious metals, Philoro supplies various accessories related to the storage, display, and care of precious metals, such as protective cases, display boxes, and cleaning supplies, enhancing the overall collecting and investing experience. Services Philoro enhances its offering in the precious metals market with a variety of specialized services designed to meet the diverse needs of its clientele: Personal Consultancy: Philoro provides personalized consultancy services, offering expert advice tailored to individual investment goals and strategies. This service ensures clients make informed decisions when selecting precious metals products that best suit their investment portfolios. Precious Metal Deposit: For clients concerned about the security and storage of their precious metal investments, Philoro offers precious metal deposit services. This allows investors to securely store their gold, silver, platinum, and palladium purchases, mitigating risks associated with physical possession. Limit Order: Recognizing the volatility and fluctuating nature of precious metal prices, Philoro provides a limit order service, enabling clients to set specific price targets for buying or selling. This tool helps investors capitalize on market conditions without the need to constantly monitor prices. Precious Metal Calculator: To assist clients in evaluating their investments and potential returns, Philoro offers a precious metal calculator. This tool helps in estimating the value of precious metal holdings based on current market prices, aiding in portfolio management and investment planning. Fees Philoro offers a streamlined and secure delivery service for its precious metals products, partnering with logistics companies specializing in high-value shipments. The fees associated with Philoro's shipping and delivery services are structured as follows: Shipping Costs Within Austria: For orders ranging from 0,01 EUR to 29.999,99 EUR, the shipping cost is 19,00 EUR. Orders amounting to 30.000 EUR and above are eligible for free shipping, with no shipping costs applied. Surcharge for Overweight Shipments: For all shipping methods, an overweight surcharge applies to packages exceeding 10 kg. An additional cost of 3,00 EUR is charged for each kilogram over the 10 kg threshold. Here's a concise table summarizing the shipping fees for Philoro: Shipping Within Austria Total Price 0,01 EUR to 29.999,99 EUR 19,00 EUR 30.000 EUR and above No shipping costs Surcharge for Overweight Shipments: Dispatch Overweight from Surcharge Costs All shipping methods 10 kg Each additional kg 3,00 EUR Trading Platform Philoro's trading activities are facilitated through its online shop, which serves as the primary platform for conducting transactions. This digital storefront is designed to provide clients with a straightforward and user-friendly interface for browsing and purchasing precious metals, including gold and silver coins, bars, and other related products. The Philoro online shop integrates various features to enhance customer experience, such as detailed product descriptions, clear pricing information, and secure checkout processes. Customer Support Philoro EDELMETALLE GmbH provides comprehensive customer support to ensure a smooth and satisfying experience for its clients. For immediate assistance or inquiries, customers can call the dedicated support line at +43 (0) 505 79 1000. Alternatively, for less urgent matters or detailed inquiries, clients can send an email to kontakt@philoro.com. Additionally, for any documentation or formal communication, there's also a fax option available at +43 1 997 14 72 100. Education Resources Philoro firmly believes in empowering its clients through education, adhering to the adage that “knowledge is power,” especially in the realm of precious metals trading. To this end, the company offers a comprehensive suite of educational resources designed to enhance the understanding and expertise of both novice and seasoned investors. This includes an extensive encyclopedia that covers a wide array of topics related to precious metals, downloadable editions of all Philoro magazines for in-depth insights, studies on precious metals that provide analytical perspectives, and literature recommendations curated by Philoro's own precious metal experts. Conclusion Philoro is a distinguished provider in the precious metals market, offering a wide array of products such as gold and silver coins and bars, alongside platinum and palladium items. Based in Vienna, Austria, and established in 2014, Philoro, despite being unregulated, commits to delivering quality service through its online shop, ensuring a secure and user-friendly trading experience. The company emphasizes customer support and education, providing an extensive knowledge base, personalized consultancy, and secure storage solutions. FAQs Q: What types of precious metals does Philoro offer? A: Philoro offers gold and silver coins and bars, along with platinum and palladium products, attracting a diverse range of investment preferences. Q: Can I get personalized investment advice from Philoro? A: Yes, Philoro provides personal consultancy services to offer tailored investment advice based on your individual needs and goals. Q: Is there a minimum order value for free shipping within Austria? A: Yes, orders above 30,000 EUR qualify for free shipping within Austria. For orders below this amount, a shipping fee of 19,00 EUR applies. Q: How can I contact Philoro's customer support? A: You can reach Philoro's customer support by phone at +43 (0) 505 79 1000 or via email at kontakt@philoro.com. Q: Does Philoro offer any educational resources on precious metals? A: Yes, Philoro offers an extensive range of educational resources, including an encyclopedia on precious metals, downloadable magazines, studies, and expert literature recommendations. Q: What are the payment options available at Philoro? A: Philoro accepts direct bank transfers, cash payments, and EC/credit card transactions for purchasing precious metals.

Rating Index

How to login to philoro?
philoro Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a philoro Account Creating a philoro account is the first step towards investing in precious metals. Follow these detailed steps to complete your registration: Ac

  

Philoro Forex Broker - Complete Information Guide

  

1. Broker Overview

  Philoro Edelmetalle GmbH, established in 2014, is a prominent player in the precious metals trading sector. The company is headquartered at Währinger Straße 26, A-1090 Vienna, Austria. As a private entity, Philoro operates independently of banks, catering primarily to individual investors and institutional clients interested in precious metals.

  Since its inception, Philoro has expanded its reach, establishing itself as a reputable dealer in the German-speaking market, including Austria, Germany, Liechtenstein, and Switzerland. The company has grown significantly, opening multiple physical stores and developing a successful online shop that provides a comprehensive range of precious metals products.

  Philoro specializes in trading various precious metals, including gold, silver, platinum, and palladium, alongside related accessories. Its business model focuses on both retail and institutional services, allowing clients to buy, sell, and store precious metals securely.

  The company's commitment to quality and customer satisfaction has led to numerous accolades, including recognition for exceptional customer service and competitive pricing in the precious metals market.

  This overview sets the stage for understanding the offerings and operational structure of the Philoro broker.

  

2. Regulatory and Compliance Information

  Philoro operates without formal regulation, which raises potential concerns for investors. Currently, there are no valid regulatory licenses issued to Philoro, and it does not fall under the oversight of any major financial regulatory bodies. This unregulated status means that the company does not provide the same level of investor protection typically associated with regulated brokers.

  The absence of a regulatory framework implies that Philoro is not required to adhere to specific financial standards or practices. This situation highlights the need for potential clients to conduct thorough due diligence before engaging with the Philoro broker.

  Regarding client funds, Philoro does not disclose specific policies related to fund segregation. Therefore, investors should be cautious and consider the risks associated with entrusting their capital to an unregulated entity.

  Philoro claims to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, although specific details about their implementation are not provided. Investors should be aware that the lack of regulatory oversight may impact the effectiveness and enforcement of these compliance measures.

  

3. Trading Products and Services

  Philoro offers a diverse range of trading products focused primarily on precious metals. The following outlines the key offerings available through the Philoro broker:

  •   Currency Pairs: Philoro does not specifically list forex currency pairs, as the primary focus is on precious metals.

  •   CFD Products: The company does not appear to offer a wide range of Contracts for Difference (CFDs) on indices, commodities, stocks, or cryptocurrencies.

  •   Special Products: Philoro specializes in physical precious metals, including:

  •   Gold coins and bars: A selection that caters to both investors and collectors.

  •   Silver coins and bars: Available in various sizes and designs.

  •   Platinum and palladium: Products aimed at diversifying precious metal investments.

  •   Retail Trading Services: Clients can purchase precious metals through the Philoro online shop, which provides a user-friendly interface for transactions.

  •   Institutional Client Services: While primarily focused on retail clients, Philoro may offer services tailored to institutional investors, though specific details are not highlighted.

  •   White Label Solutions: No information is available regarding white label offerings from Philoro.

  •   Asset Management Services: Philoro does not explicitly mention any asset management services.

  The company regularly updates its product offerings, ensuring that clients have access to the latest available precious metals. However, the focus remains primarily on physical products rather than a broader spectrum of financial instruments.

  

4. Trading Platform and Technology

  Philoro conducts its trading activities through its online shop, which serves as the primary platform for clients. The following details outline the technological aspects of the Philoro broker:

  •   MetaTrader 4/5 Support: Philoro does not support the MetaTrader 4 or MetaTrader 5 platforms, which are commonly used in the forex trading industry.

  •   Proprietary Platform: The online shop is Philoro's main trading platform, designed to facilitate the buying and selling of precious metals.

  •   Web-Based Platform: The online shop provides a web-based interface that allows clients to browse products, view prices, and complete transactions.

  •   Mobile Application: Philoro has developed a mobile application that supports both iOS and Android devices. This app enables users to check current prices and track their orders in real-time.

  •   Execution Model: The execution model of Philoro is not clearly defined in the available information, but it primarily focuses on the sale of physical products rather than complex trading strategies.

  •   Server Location and Infrastructure: Specific details regarding server locations and the underlying technical infrastructure are not disclosed.

  •   API Access and Automated Trading Support: Philoro does not provide information regarding API access or support for automated trading.

  Overall, while Philoro's online shop provides essential functionalities for trading precious metals, it lacks the advanced features commonly found in dedicated forex trading platforms.

  

5. Account Types and Trading Conditions

  Philoro offers a straightforward account structure primarily focused on precious metals trading. The following outlines the key aspects of the account types available through the Philoro broker:

  •   Standard Account Conditions: Information on minimum deposit requirements, spreads, and commissions specific to account types is not explicitly provided. However, clients can purchase precious metals directly through the online shop without the need for a trading account.

  •   Advanced Account Types: Philoro does not indicate the availability of advanced account types such as VIP or professional accounts.

  •   Special Accounts: There is no mention of Islamic accounts or corporate accounts.

  •   Demo Account Policy: Philoro does not provide a demo account option for prospective clients to practice trading.

  •   Leverage Ratio Range: The leverage offered by Philoro is not specified, as the focus is on physical precious metal transactions rather than margin trading.

  •   Minimum Trade Size: Information regarding the minimum trade size is not available.

  •   Overnight Fees Policy: Details on overnight fees are not explicitly mentioned, as the nature of trading primarily involves physical products.

  Overall, the account options at Philoro are not as diverse as those offered by traditional forex brokers, reflecting its focus on precious metals trading.

  

6. Fund Management

  Philoro provides various methods for managing funds, but specific details may vary. The following outlines the fund management policies of the Philoro broker:

  •   Supported Deposit Methods: Philoro accepts several deposit methods, including:

  •   Bank transfers

  •   Credit cards

  •   Cash payments at physical locations.

  •   Minimum Deposit Requirements: The minimum deposit requirements are not explicitly stated, as transactions primarily revolve around the purchase of precious metals.

  •   Deposit Processing Time: Information regarding deposit processing times is not clearly provided.

  •   Deposit Fees: Specific fees associated with deposits are not mentioned.

  •   Withdrawal Methods and Restrictions: Philoro allows clients to withdraw funds, but the specific methods and any potential restrictions are not detailed.

  •   Withdrawal Processing Time: The processing time for withdrawals is not explicitly mentioned.

  •   Withdrawal Fee Structure: There is no available information regarding withdrawal fees.

  Overall, while Philoro offers various methods for fund management, the lack of detailed information may require potential clients to inquire directly with the company for specifics.

  

7. Customer Support and Educational Resources

  Philoro emphasizes customer support and offers various resources to assist clients. The following outlines the support and educational offerings of the Philoro broker:

  •   Support Channels: Philoro provides customer support through multiple channels, including:

  •   Phone: +43 (0) 505 79 1000

  •   Email: kontakt@philoro.com

  •   Social Media: Active on platforms like Facebook and Instagram.

  •   Service Hours and Time Zone Coverage: Specific service hours are not mentioned, but the company aims to provide support during regular business hours.

  •   Multilingual Support: Philoro offers support in multiple languages, catering to its diverse client base.

  •   Types of Educational Resources: Philoro provides various educational resources, including:

  •   Webinars

  •   Tutorials

  •   E-books on precious metals investment.

  •   Market Analysis Services: Philoro offers market analysis services, including daily updates and research reports, to keep clients informed.

  •   Trading Tools: Various trading tools, such as calculators and market calendars, may be available to assist clients in their trading activities.

  Philoro's commitment to customer support and education reflects its aim to empower clients with the knowledge needed to navigate the precious metals market.

  

8. Regional Coverage and Restrictions

  Philoro operates primarily in the following regions, offering services tailored to local clients:

  •   Primary Service Markets: Philoro serves clients in Austria, Germany, Liechtenstein, and Switzerland.

  •   Regional Office Distribution: The company has established physical offices in these key markets, providing clients with direct access to services.

  •   Countries/Regions Not Accepted: Specific countries or regions where Philoro does not accept clients are not detailed in the available information.

  •   Special Restrictions: There are no explicit special restrictions mentioned regarding the services offered by Philoro.

  In summary, while Philoro has a strong presence in the German-speaking markets, potential clients from other regions may need to confirm their eligibility to use the services offered by the Philoro broker.

  This comprehensive overview provides valuable insights into the operations, services, and considerations associated with the Philoro broker. With its focus on precious metals trading and customer service, Philoro positions itself as a significant player in the market, albeit with the caveat of operating without formal regulation.

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Latest Reviews

愈见晨型

愈见晨型

United States

Philoro is a precious metals dealer that offers customers the ability to buy gold, silver, platinum and palladium online. I have had a positive experience using their services. Their website is easy to navigate, and the prices are competitive compared to other precious metal dealers. The ordering process was straightforward, and my order was delivered in a timely manner.

Positive

2023-03-20

FX1342035324

FX1342035324

Nigeria

I don’t understand its shipping costs, so I asked them for more than twice. The support guy who answered my questions became impatiently, and refused to answer my questions in the end. Two stars for what I got here.

37130

2023-03-17

philoro Forex Broker has an overall rating of 1.56, Regulatory Index 0.00, License Index 0.00, Business Index 7.38, Software Index 4.00 Risk Control Index 0.00.