Instarem, officially known as Nium Pte. Ltd., was founded in 2014. The company is headquartered in Singapore, with significant offices located in various countries, including Australia, Canada, India, and the United States. Instarem operates as a private company and has rapidly established itself as a key player in the international money transfer market, serving both individual and business clients.
Instarem primarily targets the cross-border remittance market, offering services to individuals and small to medium-sized enterprises (SMEs). Over the years, the company has achieved several milestones, including obtaining regulatory licenses in multiple jurisdictions and expanding its service offerings to over 55 countries. A notable development in the company's history was its evolution into part of the larger Nium platform, enhancing its capabilities in providing efficient and cost-effective money transfer solutions.
The business model of Instarem focuses on retail foreign exchange and international money transfers, allowing customers to send money to various countries with competitive exchange rates and minimal fees. This model has positioned Instarem as a cost-effective alternative to traditional banks and other money transfer services.
Instarem is regulated by several major authorities across the globe, ensuring compliance with international financial standards. The key regulatory bodies include:
These licenses cover a wide range of operations, allowing Instarem to conduct money transfer services securely and transparently. The regulatory licenses are valid as long as the company adheres to the respective regulations, which are subject to periodic review.
Instarem operates under different legal entities in various regions, ensuring compliance with local laws. For instance, in India, it operates under Nium Forex India Pvt. Ltd., which is licensed as a Category II Authorized Money Exchange Dealer.
To protect customer funds, Instarem employs a segregation policy, ensuring that client funds are held in separate accounts from the company's operating funds. This practice enhances the security of customer deposits and aligns with best practices in the financial industry.
Instarem also follows strict Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, requiring customers to provide identification and verification documents during the account opening process and before initiating transactions.
Instarem offers a diverse range of trading products and services tailored to meet the needs of its customers. The primary offerings include:
Currency Pairs: Instarem supports a wide variety of currency pairs, covering major currencies such as USD, EUR, GBP, AUD, and many others. The platform allows users to send money in over 55 currencies, providing flexibility for international transactions.
CFD Products: Although primarily focused on money transfers, Instarem provides access to various Contract for Difference (CFD) products, including indices, commodities, and cryptocurrencies, catering to both retail and institutional clients.
Special Products: Instarem has introduced unique offerings such as Insta Points, a loyalty program that rewards users for transactions and referrals. These points can be redeemed for discounts on future transfers, enhancing customer engagement.
Retail Trading Services: The platform is designed for individual users, allowing them to perform money transfers quickly and efficiently, often within 24 hours.
Institutional Client Services: Instarem also provides tailored solutions for institutional clients, including bulk payment services and dedicated support for high-volume transactions.
White Label Solutions: For businesses looking to offer their own money transfer services, Instarem provides white-label solutions, enabling them to leverage Instarem's technology and regulatory framework.
Asset Management Services: While primarily a remittance service, Instarem is exploring asset management solutions for clients who require comprehensive financial services.
Instarem utilizes advanced technology to facilitate seamless money transfers. The key features of their trading platform include:
MetaTrader Support: Currently, Instarem does not support MetaTrader 4 or 5, focusing instead on its proprietary platform designed for money transfers.
Web-Based Platform: The Instarem platform is accessible via a user-friendly web interface, allowing customers to manage their transactions efficiently.
Mobile Application: Instarem offers a mobile app available for both iOS and Android devices, enabling users to send money and track their transfers on the go. The app has received positive reviews for its ease of use and functionality.
Execution Model: Instarem operates on a Market Making execution model, providing competitive rates while ensuring transactions are processed quickly.
Technical Infrastructure: The company's infrastructure is robust, with servers located in strategic regions to optimize transaction speeds and reliability.
API Access: For businesses and developers, Instarem offers API integration, allowing for automated trading and transaction processing, further enhancing the user experience.
Instarem offers various account types to cater to different customer needs:
Standard Account: The standard account requires a minimum deposit of $1 and offers competitive spreads with no commission on most transactions.
Premium Accounts: For high-volume traders, Instarem provides premium accounts with enhanced features, including lower spreads and personalized support.
Special Accounts: The platform offers Islamic accounts for clients who require Sharia-compliant trading options, as well as corporate accounts for businesses.
Demo Account Policy: Instarem provides a demo account option for new users to practice trading without financial risk.
Leverage Ratios: The leverage offered varies by asset class, with typical ratios ranging from 1:50 to 1:200, allowing traders to maximize their capital.
Minimum Trade Size: The minimum trade size is set at 0.01 lots, making it accessible for new traders to enter the market.
Overnight Fees: Instarem applies overnight fees for positions held beyond the trading day, which are transparently communicated to users.
Instarem supports a variety of funding methods to facilitate easy deposits and withdrawals:
Deposit Methods: Customers can fund their accounts via bank transfer, credit card, and various electronic wallets. The platform does not support cash deposits.
Minimum Deposit Requirements: The minimum deposit varies based on account type, with standard accounts starting at $1.
Deposit Processing Time: Deposits via bank transfer typically take 1-2 business days, while credit card deposits are processed instantly.
Deposit Fees: Instarem does not charge fees for deposits, but users should be aware of any fees imposed by their banks.
Withdrawal Methods: Withdrawals can be made through bank transfers, with processing times ranging from 24 to 72 hours, depending on the method chosen.
Withdrawal Limits: There are no specific limits on withdrawal amounts, but users should ensure they comply with any regulatory limits applicable in their jurisdiction.
Withdrawal Fees Structure: Instarem does not charge withdrawal fees, but standard bank fees may apply.
Instarem is committed to providing excellent customer support and educational resources to its users:
Support Channels: Customers can reach support via email, live chat, and phone, ensuring assistance is readily available.
Service Hours: Support is available 24/7, catering to customers across different time zones.
Multilingual Support: Instarem offers support in multiple languages, including English, Mandarin, and Hindi, to accommodate its diverse clientele.
Educational Resources: The platform provides a range of educational materials, including webinars, tutorials, and e-books, to help users understand the money transfer process better.
Market Analysis Services: Customers receive daily market analysis, news, and research reports to stay informed about market trends and make educated decisions.
Trading Tools: Instarem offers various trading tools, including calculators and economic calendars, to assist users in managing their transactions.
Instarem has expanded its services to cover a wide range of markets:
Primary Service Markets: The company services clients in Asia, Europe, North America, and Australia, providing a global reach for money transfers.
Regional Office Distribution: Instarem has established offices in key locations, including Singapore (HQ), Australia, Canada, India, and the USA.
Countries with Restrictions: Instarem currently does not accept clients from certain countries due to regulatory restrictions, including Nigeria and specific regions in Latin America.
Special Restrictions: Some services may be limited based on local regulations, and clients are encouraged to check the specific terms applicable in their jurisdiction.
In conclusion, Instarem operates as a reliable and innovative player in the international money transfer market, offering competitive rates, robust security measures, and a user-friendly platform. As an instarem broker, it has established a solid reputation for facilitating cross-border transactions efficiently while ensuring compliance with regulatory standards.