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HERO Forex broker specializes in providing foreign exchange trading services, the company's official website https://user.heroli...., the company's legitimate regulatory information AustraliaASICAppointed Representative(AR) to enhance the security of the company's address

HERO Forex Broker

Basic Information

Registered Region
United States
Operating Period
--
Company Name
HERO CAPITAL PTY LIMITED
Abbreviation
HERO
Company employee
--
Customer Service Email Address
support@heroli.com
Contact Number
+886437079319
Company Website
Keywords
Scam Brokers
5-10 years
Suspicious Regulatory License
Suspicious Scope of Business
Australia Appointed Representative(AR) Revoked
High potential risk

Company profile

Risk Warning Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only. General Information HERO Review Summary in 10 Points Founded 2015 Registered Country/Region United States Regulation ASIC Market Instruments Forex, CFD, precious metals Demo Account No Leverage 1:100 EUR/USD Spread 0.2 points Trading Platforms MT4 Minimum deposit $100 Customer Support email What is HERO? HERO Capital opened its China market in 2015, setting up branches in Shanghai and Shenzhen, China to provide Chinese investment institutions and individual investors with online forex trading services, flexible leverage and low minimum deposit requirements for traders of all levels, as well as the MT4 trading platform for PC and mobile and using the STP-ECN model. HERO currently holds a Australia Securities & Investment Commission (ASIC) License (No. 001296201). In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance. Pros & Cons HERO offers a regulated trading environment with flexible leverage options and a user-friendly trading platform. The broker supports the leading MT4 platform with competitive trading conditions. However, its educational resources and market research tools are very limited. The deposit fees may be relatively high, and its product offerings are somewhat limited compared to other brokers. Additionally, the broker's website may be difficult to navigate for non-English and non-Chinese speakers. Pros Cons • Regulated by ASIC • Limited product offerings • SSL encryption • Monthly follow-up deposit fee • Flexible leverage options • Limited research tools • User-friendly MT4 trading platform • No cryptocurrency trading • No demo accounts • Limited payment methods • No live chat customer support HERO Alternative Brokers There are many alternative brokers to HERO depending on the specific needs and preferences of the trader. Some popular options include: Admiral Markets - a well-regulated broker that offers a wide range of financial instruments and trading platforms. Plus500 - a user-friendly CFD broker that is regulated by top-tier authorities and offers commission-free trading. eToro - a social trading platform that allows users to copy the trades of successful traders and provides access to a variety of markets and financial instruments. Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs. Is HERO Safe or Scam? HERO appears to be a regulated broker that is regulated by Australia Securities & Investment Commission (ASIC) and takes measures to protect its clients' data through SSL encryption. However, it is important to note that regulatory compliance and data protection are only two aspects of a broker's overall safety and reliability. Other factors, such as trading conditions, customer service, and client feedback, should also be taken into consideration when assessing a broker's trustworthiness. It is recommended to conduct thorough research and due diligence before opening an account with any broker. Market Instruments HERO offers investors a wide range of financial products, including foreign exchange currency pairs, CFDs, precious metals, and crude oil products. Overall, tradable assets listed on HERO assets seem quite limited compared with many other brokers. Accounts HERO offers investors three types of real trading accounts: Standard (minimum opening amount of $100), VIP (minimum opening amount of $2,000), and ECN (minimum opening amount of $30,000). The initial deposit of $100 sounds quite reasonable for most regular traders to get started. Note that HERO limits each customer to a maximum of 5 transactions with the same name. Margin & Leverage The default margin is 1%. HERO offers flexible leverage options of 20:1, 50:1, and 100:1, for traders to choose in light of their risk tolerance. However, it is important to note that trading with high leverage can also increase the risk of losses, especially for inexperienced traders. It is recommended that traders fully understand the risks associated with leverage before choosing a particular option. Spreads & Commissions HERO's website only states that it offers the most competitive spreads to its clients but does not provide much information on the spreads of each product. The only spreads available are 4.5 pips for gold and 3.0 pips for silver. Additionally, the average EURUSD spread on ECN accounts is 0.2 pips, but on top of that, the broker may charge a commission on the transaction. Below is a comparison table about spreads and commissions charged by different brokers: Broker EUR/USD Spread Commission per lot HERO 0.2 pips (ECN accounts) N/A Admiral Markets 0.5 pips $6.00 Plus500 0.6 pips None eToro 1.0 pips None Note that the above information is subject to change and should be verified on the brokers' websites before making any trading decisions. Trading Platforms HERO Metatrader 4.0 (MT4) is HERO's advanced and efficient financial products trading platform for investors. The MT4 trading platform enjoys a leading position in the global capital markets. The MT4 provides dozens of default technical indicators, and investors can also develop or add their own technical indicators, along with advanced charting tools, to analyze the market trends and efficiently help investors to make smart decisions on investment analysis and easily grasp every trading moment. HERO supports PC, iOS, and Android systems. Overall, HERO's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below: Broker Trading Platforms HERO MetaTrader 4, WebTrader, HERO Mobile Admiral Markets MetaTrader 4, MetaTrader 5, WebTrader Plus500 Plus500 WebTrader eToro eToro WebTrader, eToro Mobile Note: Some brokers may offer additional trading platforms not listed here. Deposits & Withdrawals HERO can support various payment methods including domestic banks and international bank transfers, BPAY, Skrill and savings card payment, with a minimum amount of $100. HERO platform deposit will usually arrive within a working day. Payment options: Debit Card, Bank Wire Transfer: International SWIFT Bank Wire Transfer: Australia BPAY (Australia only) Skrill/Moneybookers HERO minimum deposit vs other brokers HERO Most other Minimum Deposit $100 $100 HERO charges deposit fees. Monthly payment of the first monthly free of charge; monthly follow-up deposit each time the corresponding transfer costs charged about $25 once, depending on the charge of the gold bank may be. However, the customer is required to bear the additional costs incurred by the non-HERO platform, such as the handling fee charged by the bank refund, the handling fee charged by the bank during the deposit process. See the deposit & withdrawal fee comparison table below: Broker Deposit Fee Withdrawal Fee HERO $25 per deposit (except for first monthly free of charge) N/A Admiral Markets Free Free (1 withdrawal/month) Plus500 Free Free eToro Free (conversion fee may apply) $5 Note: The fees may vary depending on the account type and payment method used. Please check the broker's website for the most up-to-date information. Customer Service For some basic questions, you can look for answers on its FAQ section, and if you need staff services, you can contact this broker via an email: support@heroli.com. HEROs website is only available in two languages: Chinese and English. Pros Cons • Fast response time to inquiries • No 24/7 customer support available • Dedicated account managers available for VIP clients • No physical office • No live chat support for potential clients Note: These pros and cons are subjective and may vary depending on the individual's experience with HERO's customer service. Conclusion Overall, HERO is a regulated broker with a good reputation in the industry, offering a range of trading instruments and flexible leverage options. The broker's trading platforms are easy to use and suitable for both beginners and advanced traders. However, the customer service options are limited and there are some fees for deposit and withdrawal methods. Overall, HERO is a legitimate and reliable broker for trading in the financial markets. Frequently Asked Questions (FAQs) Q 1: Is HERO regulated? A 1: Yes. It is regulated by Australia Securities & Investment Commission (ASIC). Q 2: At HERO, are there any regional restrictions for traders? A 2: Yes. HERO does not accept US clients, for US CFTC regulators prohibit US customers from opening an account to foreign dealers. Q 3: How many accounts can I open in HERO? A 3: Yes. HERO limits each customer to a maximum of 5 transactions with the same name. Q 4: Does HERO offer the industry-standard MT4 & MT5? A 4: Yes. It supports MT4. Q 5: What is the minimum deposit for HERO? A 5: The minimum initial deposit to open an account is $100. Q 6: What is HERO customer service time? A 6: For Asia Pacific service area, its customer service time is Beijing Monday to Friday 09:00 ~21:30. Q 7: Is HERO a good broker for beginners? A 7: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform.

Rating Index

ECN account

Minimum Deposit
$ 30,000

VIP account

Minimum Deposit
$ 2,000
How to login to HERO?
HERO Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a HERO Account Registering for a HERO account is the first step toward accessing the platforms features and services. Follow the steps below to complete the HERO reg

  

Hero Forex Broker - Complete Information Guide

  

1. Broker Overview

  Hero Markets Ltd, commonly referred to as hero broker, was established in 2006. Despite its claims of a longer history, the company was officially registered in 2023. The broker's headquarters is located in the United States, although it has been reported to operate in various regions, including China, where it has set up branches to cater to local investors. Hero Markets Ltd is privately held and does not appear to be publicly listed.

  The primary market for hero broker includes retail forex traders and institutional clients seeking forex trading services. The broker aims to provide a range of financial instruments and trading options for both novice and experienced traders. However, the legitimacy of the company has been questioned due to its lack of proper licensing and regulatory compliance.

  Hero Markets Ltd has faced numerous challenges and controversies throughout its operational history. The company claims to provide an innovative trading platform, but various reports indicate that it may be operating as a Ponzi scheme, which raises significant concerns about its business practices. The absence of a physical address or contact number on its website further complicates the situation, leading to doubts about the broker's transparency and reliability.

  In summary, hero broker operates primarily in the forex market, targeting individual and institutional traders. However, its questionable practices and lack of regulatory oversight have led to serious allegations against the company.

  

2. Regulatory and Compliance Information

  Hero broker claims to be regulated by the Australian Securities and Investments Commission (ASIC), holding a license number 001296201. However, this license has been revoked, raising significant concerns about the broker's legitimacy. The company operates without valid regulation, which is a major red flag for potential investors.

  The regulatory status of hero broker is further complicated by the fact that it has been blacklisted by various financial authorities. Reports indicate that the broker does not adhere to the necessary KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures, which are critical for protecting investors and ensuring the integrity of financial transactions.

  Hero broker does not provide information regarding client fund segregation policies, which is essential for safeguarding investor capital. Additionally, the absence of participation in investor compensation schemes means that clients have little recourse in case of disputes or financial loss.

  In conclusion, the regulatory landscape surrounding hero broker is fraught with issues. The lack of a valid license, combined with the company's questionable compliance practices, makes it a risky choice for potential investors.

  

3. Trading Products and Services

  Hero broker offers a variety of trading products, primarily focusing on forex currency pairs. The broker provides access to numerous major and minor currency pairs, catering to traders looking for diverse trading opportunities.

  In addition to forex, hero broker claims to offer Contracts for Difference (CFDs) on various asset classes, including indices, commodities, and precious metals. However, specific details regarding the range of CFDs available are limited, and users have reported issues with product availability.

  The broker's offerings appear to be relatively static, with little information available on the frequency of product updates or the introduction of new trading instruments. This lack of transparency raises questions about the broker's commitment to providing a comprehensive trading experience.

  Hero broker primarily serves retail clients but has also indicated interest in catering to institutional clients. However, the absence of robust services tailored for institutional traders is a significant drawback.

  Overall, while hero broker presents a variety of trading products, the lack of transparency and the potential for limited offerings make it essential for traders to exercise caution.

  

4. Trading Platforms and Technology

  Hero broker supports the MetaTrader 4 (MT4) trading platform, which is widely recognized for its user-friendly interface and advanced trading tools. The platform is available for desktop, web, and mobile devices, allowing traders to manage their accounts and execute trades conveniently.

  The broker does not appear to offer a proprietary trading platform, which could limit the customization and unique features available to traders. The reliance on MT4 suggests that hero broker aims to provide a familiar trading environment for users.

  Hero broker operates with an ECN (Electronic Communication Network) execution model, which is designed to provide traders with direct access to the interbank market. This model is typically associated with lower spreads and faster execution times, although specific details regarding execution speed and latency have not been disclosed.

  The broker's technical infrastructure, including server locations and API access for automated trading, remains unclear. This lack of information may hinder traders looking for advanced trading solutions.

  In summary, while hero broker offers a recognized trading platform in MT4, the absence of proprietary solutions and limited information about its technical capabilities may not meet the expectations of all traders.

  

5. Account Types and Trading Conditions

  Hero broker provides several account types, including a standard account with a minimum deposit requirement of $100. The broker claims to offer competitive spreads, although specific details regarding spread levels and commissions are not readily available.

  For more advanced traders, hero broker offers VIP accounts and ECN accounts, with higher minimum deposit requirements of $2,000 and $30,000, respectively. However, the benefits and features associated with these account types have not been clearly outlined.

  The broker does not seem to provide a demo account option, which is often crucial for new traders looking to practice their skills without risking real capital. Leverage options appear to be flexible, ranging from 20:1 to 100:1, but the exact leverage available for different products is not specified.

  Minimum trade sizes are set at 0.01 lots, allowing traders to engage in micro trading. Information regarding overnight fees and other trading conditions is also limited, making it difficult for potential clients to assess the cost of trading with hero broker.

  In conclusion, while hero broker offers a range of account types, the lack of detailed information about trading conditions and the absence of a demo account may deter potential clients.

  

6. Fund Management

  Hero broker supports various deposit methods, including bank transfers, credit cards, and e-wallets. The minimum deposit requirement varies by account type, starting at $100 for standard accounts.

  The processing time for deposits is generally within one working day, but specific details regarding deposit fees are lacking. Reports indicate that hero broker may charge a $25 fee for each deposit after the first month, which can significantly impact trading capital.

  Withdrawal methods are also available, but clients have reported difficulties in accessing their funds. The processing time for withdrawals has been cited as a significant issue, with some users experiencing prolonged delays. Additionally, the broker's fee structure for withdrawals remains unclear, raising concerns about potential hidden costs.

  In summary, while hero broker offers several funding options, the lack of clarity regarding fees and withdrawal processes may pose risks for clients.

  

7. Customer Support and Educational Resources

  Hero broker provides customer support primarily through email and phone, but does not offer live chat options, which can be a significant drawback for traders seeking immediate assistance. The service hours are not clearly defined, and the availability of support in multiple languages is limited.

  Educational resources provided by hero broker appear to be minimal, with few offerings in terms of webinars, tutorials, or market analysis. This lack of educational support can hinder novice traders who rely on guidance to navigate the complexities of the financial markets.

  Market analysis services, including daily updates and research reports, are also not prominently featured, which may leave traders without essential insights into market movements.

  In conclusion, while hero broker offers basic customer support, the absence of comprehensive educational resources and limited service options may not meet the needs of all traders.

  

8. Regional Coverage and Restrictions

  Hero broker primarily targets markets in the United States and China, with a focus on retail forex trading. However, the broker does not accept clients from certain jurisdictions, including the United States, due to regulatory restrictions.

  The company has no clearly defined regional offices, which raises concerns about its operational transparency. Additionally, the lack of a physical presence can make it challenging for clients to establish trust with the broker.

  In summary, while hero broker serves specific markets, the restrictions on client acceptance and the absence of regional offices may limit its appeal to a broader audience.

  In conclusion, while hero broker presents itself as a viable option for forex trading, numerous red flags regarding its regulatory status, product offerings, and customer support suggest that potential investors should exercise caution and conduct thorough research before engaging with the broker.

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Latest Reviews

人生如

人生如

Hong Kong

Unable to withdraw, Is it still possible or not? It's been over a year.

Exposure

04-02

FX1794317107

FX1794317107

Hong Kong

It has been a year and I still can't withdraw. Please, platform, assist with this issue urgently.

Exposure

02-14

娟博宇

娟博宇

Hong Kong

MT4 cannot be opened, the website cannot be accessed, all are loan-related, requesting withdrawal

Exposure

2024-12-07

HERO Forex Broker has an overall rating of 1.58, Regulatory Index 0.00, License Index 0.00, Business Index 7.56, Software Index 4.00 Risk Control Index 0.00.