Is uSMART safe and legit? Full review
uSMART is a China Hong Kong broker established in 2023 and regulated by both the Securities and Futures Commission of Hong Kong and the Monetary Authority of Singapore, giving it a Level 1 safety standing. The trading platform is self-developed and supports a Mobile App, while the overall software experience is rated Fair. Customer service is available in English and can be reached by phone or email, though response times may be lengthy. Its influence rating is B, with an average influence index of 6.36, and its reach is spread across Australia, Bangladesh, Canada, China, Germany, France, the United Kingdom, China Hong Kong, India, and Japan. Reported drawbacks include multiple disclosures and the expectation of slow responses from customer support.
Regulatory Compliance and Security
uSMART is regulated by two financial authorities, both listed with a regulated status, and holds a safety level of Level 1.
Trading software
uSMART uses a self-developed trading platform and supports a Mobile App. The platform is described as highly customizable, available in multiple languages, and offering clear expense reports, with a good search function, though it lacks two-step login and biometric authentication. The overall software experience is rated Fair, and the platform rating is Good. Available mobile downloads cover Android for both the China Hong Kong and Singapore editions.
Mobile Support:
Customer Service
uSMART's customer service supports English and can be contacted by phone or email for answers to most inquiries, although response times may be lengthy.
Influence
uSMART has an influence rating of B, with an average influence index of 6.36. Its influence is mainly distributed in Australia, Bangladesh, Canada, China, Germany, France, the United Kingdom, China Hong Kong, India, and Japan.