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uSMART Group Forex Broker provides real users with 2 positive reviews, * neutral reviews and 1 exposure review!

uSMART Group Broker Review

6.58

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uSMART Group Review 3

Latest All(3) Positive(2) Exposure(1)
Exposure
Positions disappear after exercising options, opaque operations, misappropriation of client funds

This company is 100% a scam. Although it appears to have a legitimate license, after purchasing U.S. stock options and exercising them, the positions never appeared. They later claimed it was settled in cash, but there were no transaction records visible at all. It feels like a black box operation; the process is unclear, which really isn't how a legitimate brokerage should operate.

阿洋
2024-11-13
Positive

Their mobile app is fantastic - I can trade on the go with ease. The charts and analysis tools are comprehensive and up-to-date.

Isla Brown
2024-07-22
Positive
Swift Account Setup, Real-Time Data Powers Informed Trades

Super quick to set up and fund my account! The real-time US Level 2 data is incredibly useful for making swift, informed trades. Also, the platform works smoothly

FX1704855645
2024-06-21

  

uSMART Group 2025 Review: Everything You Need to Know

  uSMART Group has garnered attention in the online brokerage space since its inception, particularly for its user-friendly approach and competitive pricing. Overall, reviews suggest a positive reception, highlighting its low fees and innovative trading features. However, some concerns regarding transparency and user experience persist. Notably, the broker operates under different regulatory authorities across regions, which could impact user trust and operational consistency.

  Note: It is essential to recognize that uSMART operates as a distinct entity in various regions, including Hong Kong and Singapore. This factor is crucial for ensuring a fair and accurate assessment of its services and regulatory compliance.

  

Ratings Overview

Category Score (out of 10)
Account Conditions 8
Tools and Resources 7
Customer Service and Support 6
Trading Setup (Experience) 7
Trustworthiness 6
User Experience 7

  We rate brokers based on a combination of user feedback, expert analysis, and factual data.

  

Broker Overview

  Founded in 2021, uSMART Group operates as a Hong Kong-based brokerage, focusing on providing a comprehensive trading experience across various asset classes, including stocks, ETFs, options, and forex. The broker utilizes its proprietary uSMART app, which is compatible with iOS, Android, Mac, and Windows. Additionally, uSMART is regulated by the Monetary Authority of Singapore (MAS) and the Hong Kong Securities and Futures Commission (SFC), ensuring a degree of oversight and security for its users.

  

Detailed Analysis

  Regulated Regions:

  uSMART Group is regulated in both Hong Kong and Singapore, holding licenses from the SFC and MAS, respectively. This dual-regulatory framework is designed to provide users with a sense of security and compliance while trading across different markets.

  Deposit/Withdrawal Currencies:

  The broker supports deposits and withdrawals in Singapore Dollars (SGD), Hong Kong Dollars (HKD), and US Dollars (USD). Users can fund their accounts through various methods, including eGiro, PayNow, FAST transfers, and telegraphic transfers.

  Minimum Deposit:

  uSMART Group does not impose a minimum deposit requirement, which is a significant advantage for new investors looking to enter the market without substantial initial capital.

  Bonuses/Promotions:

  uSMART offers enticing promotions for new users, including a welcome package that may include cash vouchers and free shares upon meeting certain deposit criteria. For instance, a first deposit of over SGD 2,000 can yield various rewards, including access to educational courses.

  Tradable Asset Classes:

  The broker allows trading in a diverse range of assets, including US, Singapore, and Hong Kong stocks, ETFs, options, and forex. However, it currently does not support commodities, indices, or cryptocurrencies.

  Costs (Spreads, Fees, Commissions):

  uSMART Group has positioned itself as a low-cost broker, offering competitive commission rates. For US stocks, the commission is USD 0.003 per share, with a minimum order fee of USD 0.50. The platform fee is USD 0.005 per share, ensuring that users can trade at a fraction of the cost compared to traditional brokers.

  Leverage:

  The broker offers leverage of up to 1:3, which can amplify both potential gains and losses. Users should be cautious when utilizing leverage, as it increases the risk of capital loss.

  Allowed Trading Platforms:

  uSMART Group primarily operates through its proprietary app, which supports various trading functionalities. However, it does not offer popular platforms like MT4 or MT5, which may limit experienced traders seeking advanced tools.

  Restricted Regions:

  While uSMART is primarily available in Hong Kong and Singapore, its services may not be accessible to users in other regions. This limitation could affect potential users looking for a global trading platform.

  Available Customer Support Languages:

  uSMART provides customer support in English and Mandarin, catering to its primary user base in Singapore and Hong Kong.

  

Ratings Revisited

Category Score (out of 10)
Account Conditions 8
Tools and Resources 7
Customer Service and Support 6
Trading Setup (Experience) 7
Trustworthiness 6
User Experience 7

  

In-Depth Breakdown

  •   Account Conditions: uSMART's no minimum deposit requirement and diverse account options make it appealing to new traders. The flexibility in account types allows users to choose between cash and margin accounts.

  •   Tools and Resources: While uSMART provides educational resources and trading tools, some users have noted a lack of depth in advanced analytics, which could benefit more experienced traders.

  •   Customer Service and Support: Customer support has received mixed reviews, with some users reporting delays in response times. However, the availability of multiple contact methods is a positive aspect.

  •   Trading Setup (Experience): The trading experience is generally smooth, with the uSMART app receiving praise for its user-friendly interface. However, the absence of established trading platforms like MT4/MT5 could deter some traders.

  •   Trustworthiness: Despite being regulated by reputable authorities, some users have expressed concerns about transparency, particularly regarding the handling of funds and the clarity of fee structures.

  •   User Experience: Overall, users have reported a satisfactory experience with the app, praising its features and ease of use, though some have noted areas for improvement in customer support.

  •   In conclusion, uSMART Group presents itself as a competitive option in the online brokerage market, particularly for new investors looking for low-cost trading solutions. However, potential users should weigh the pros and cons based on their individual trading needs and preferences.

uSMART Group review