Simplex Asset Management is a Hong Kong-based broker that was established in 2007 and is regulated by Japan's Financial Services Agency (FSA). Its main strengths are its regulated status, its long operating history, and the availability of live support, while the main drawback is that customer support responses can be slow. Customer service is offered in English and Japanese for a single service region, and the broker's influence is concentrated in Japan with an overall influence rating of C.
Regulatory Compliance and Security
Simplex Asset Management is regulated by Japan's Financial Services Agency (FSA). The firm is based in Hong Kong and was founded in 2007, and its regulatory status is listed as regulated under registration number Director-General of the Kanto Local Finance Bureau (Financial Instruments Business) No. 341. The safety level is Level 1.
Customer Service
Customer support covers one service region, with Japanese listed as the main service market, and assistance is available in English and Japanese. Clients can reach the team by telephone or email, though response times may be lengthy.
⚠️ Note: Most inquiries receive an answer, but response times may be lengthy.
Influence
Simplex Asset Management has an influence rating of C, with its influence mainly distributed in Japan and an average influence index of 5.30.