Is EllandRoad safe and legit? Full review
EllandRoad is a South Africa-based broker regulated by the Financial Sector Conduct Authority (FSCA). It offers multiple account types, supports MT4, and provides customer service through phone, email, and social media. The broker is regulated and offers live support, but it also carries regulatory disclosures and a high number of user complaints.
Regulatory Compliance and Security
EllandRoad is regulated by the Financial Sector Conduct Authority (FSCA) in South Africa. The FSCA entry is marked Regulated, with safety level 1. There are two regulatory disclosures: a CNMV warning dated March 4, 2024, stating the firm is not authorized to provide investment services and activities, and an AMF blacklist entry for unauthorized companies and websites: Forex.
Account Type
All five account types support locking positions, scalping and EA trading; cryptocurrency is not allowed.
Trading software
EllandRoad uses the MT4 trading platform. The software assessment rates the experience as Perfect and describes it as highly customizable, available in multiple languages, with clear expense reports and a good search function, though it lacks two-step login and biometric authentication. The platform qualification is listed as MT4/5.
MT4/5 Server Distribution:
- EllandRoadCapital-Demo (MetaTrader4): United Kingdom and Ireland
- EllandRoadCapital-MAIN Live (MetaTrader4): United Kingdom and Ireland
Customer Service
Customer service provides support in 5 languages across 1 region, including English, and can be contacted by phone, email, X, Facebook, Instagram, and IM App; response times may be lengthy.
Influence
EllandRoad has an influence rating of E.