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Regarding the legitimacy of ACDEX forex brokers, it provides a comprehensive investigation into the security aspects of regulatory and WikiBit, as well as whether there are any negative scam reviews.

Rating Index

WikiFX Detection

Business

Field Survey Good

License

ASIC Revoked

Is ACDEX safe?

The regulatory license is the strongest proof.

STP

ASIC Straight Through Processing (STP)

Australia Securities & Investment Commission

Australia Securities & Investment Commission

Regulatory Agencies Introduction

  • Current Status:

    Revoked

  • License Type:

    Straight Through Processing (STP)

  • Licensed Institution:

    ACDEX PTY LTD ACDEX PTY LTD

  • Effective Date:

    2014-11-11

  • Email Address of Licensed Institution:

    compliance@lcs.net.au

  • Sharing Status:

    No Sharing

  • Website of Licensed Institution:

    --

  • Expiration Time:

    2024-01-23

  • Address of Licensed Institution:

    ACDEX PTY LTD, Level 12, 197 St Georges Terrace PERTH WA 6000

  • Phone Number of Licensed Institution:

    0409 687 602

  • Licensed Institution Certified Documents:

    Annex1 Annex2 Annex3 More
11 name

　　

Is ACDEX Safe or Scam？

　　

Introduction

　　ACDEX is a forex broker that positions itself within the competitive landscape of online trading, primarily catering to traders interested in foreign exchange, commodities, and indices. With the growing number of online trading platforms, it is crucial for traders to carefully evaluate the legitimacy and reliability of brokers like ACDEX before investing their hard-earned money. The forex market is fraught with risks, and the presence of unregulated or poorly regulated brokers can lead to significant financial losses for traders. Therefore, conducting thorough research and due diligence is essential.

　　This article aims to provide an objective analysis of ACDEX, examining its regulatory status, company background, trading conditions, customer experience, and overall safety. The evaluation is based on a comprehensive review of multiple sources, including user feedback, regulatory information, and expert assessments, to determine whether ACDEX is a safe trading platform or a potential scam.

　　

Regulation and Legitimacy

　　The regulatory status of a forex broker is a critical factor in assessing its legitimacy and safety. ACDEX claims to be regulated by the Australian Securities and Investments Commission (ASIC), which is known for its stringent oversight of financial services in Australia. Regulation by a reputable authority like ASIC generally indicates that the broker must adhere to specific compliance and operational standards, thereby ensuring a level of protection for traders.

Regulatory Authority License Number Regulatory Region Verification Status
ASIC 464367 Australia Verified

　　Despite its claims of regulation, there are numerous reports and complaints regarding ACDEX's withdrawal difficulties and potential scams. Users have expressed concerns about the broker's operational practices, indicating a possible disconnect between its regulatory claims and actual customer experiences. This discrepancy raises red flags about the broker's legitimacy and compliance with regulatory standards.

　　

Company Background Investigation

　　ACDEX was established in 2014 and is based in Hong Kong. The company presents itself as a credible player in the forex market, but its history and ownership structure warrant further scrutiny. The management team of ACDEX is composed of individuals with varying degrees of experience in the financial sector; however, detailed information about their backgrounds is not readily available, leading to questions about the company's transparency and governance.

　　The lack of accessible information about the company's ownership and management could indicate a lack of accountability, which is a concerning factor for potential investors. Transparency in operations and clear communication about the company's structure are vital for building trust with clients. Given the complexity of the forex market, a broker's ability to provide clear and comprehensive information about its operations is essential for ensuring client confidence.

　　

Trading Conditions Analysis

　　When evaluating a forex broker, understanding the trading conditions and fee structures is critical. ACDEX offers a variety of trading instruments, including forex pairs, commodities, and indices. However, the overall cost structure and any unusual fees associated with trading on ACDEX's platform should be carefully examined.

Fee Type ACDEX Industry Average
Major Currency Pair Spread TBD TBD
Commission Model TBD TBD
Overnight Interest Range TBD TBD

　　Reports from users indicate that there may be hidden fees or unfavorable trading conditions that are not clearly disclosed upfront. Such practices can significantly impact a trader's profitability and may suggest a lack of transparency on the broker's part. It is essential for traders to be aware of all potential costs associated with their trades, as unexpected fees can lead to financial difficulties.

　　

Customer Funds Security

　　The safety of client funds is paramount when selecting a forex broker. ACDEX claims to implement various security measures to protect customer funds, including segregated accounts and investor protection policies. However, the effectiveness of these measures is often called into question, especially in light of reported withdrawal issues.

　　Traders should carefully assess whether their funds are held in segregated accounts, as this practice ensures that client funds are kept separate from the broker's operational funds. Additionally, the presence of negative balance protection policies can provide an extra layer of security for traders, preventing them from losing more than their initial investment. However, historical disputes regarding fund safety and withdrawal difficulties raise concerns about ACDEX's commitment to safeguarding client assets.

　　

Customer Experience and Complaints

　　Customer feedback is an essential component of evaluating a broker's reliability. Reviews of ACDEX indicate a mixed bag of experiences, with some users praising the platform's customer service while others report significant issues, particularly related to fund withdrawals.

Complaint Type Severity Level Company Response
Withdrawal Issues High Poor
Lack of Transparency Medium Average
Customer Service Delays Medium Average

　　Common complaints include difficulties in withdrawing funds, unclear communication regarding account management, and delays in customer support responses. Such issues can severely impact a trader's experience and raise doubts about the broker's operational integrity. Analyzing specific case studies of customer complaints can provide further insight into ACDEX's handling of client issues and its overall reliability.

　　

Platform and Trade Execution

　　The performance and stability of a trading platform are critical for successful trading. ACDEX utilizes the widely recognized MetaTrader 4 (MT4) platform, which is known for its user-friendly interface and robust functionality. However, the quality of order execution, including slippage rates and order rejections, must also be assessed.

　　Traders have reported mixed experiences regarding order execution on ACDEX's platform, with some noting instances of slippage and delays in trade confirmations. Such issues could indicate potential manipulation or inefficiencies within the trading system, which could adversely affect traders' profitability.

　　

Risk Assessment

　　Using ACDEX as a trading platform carries various risks that potential users should be aware of. The following risk assessment summarizes key areas of concern:

Risk Category Risk Level (Low/Medium/High) Brief Description
Regulatory Compliance High Reports of withdrawal issues and potential scams.
Fund Security Medium Concerns regarding the safety of client funds.
Customer Service Reliability Medium Mixed reviews regarding responsiveness and support.

　　To mitigate these risks, potential traders should conduct thorough research and consider alternative brokers with better reputations and proven track records. It is advisable to start with a demo account or invest a small amount initially to gauge the platform's reliability before committing significant capital.

　　

Conclusion and Recommendations

　　In conclusion, while ACDEX presents itself as a regulated forex broker, numerous reports and user experiences raise significant concerns about its legitimacy and operational practices. Issues related to fund withdrawals, transparency, and customer service suggest that traders should exercise caution when considering this platform.

　　For traders seeking a safe and reliable trading environment, it may be prudent to explore alternative brokers with stronger regulatory oversight and positive user feedback. Options such as Forex.com, Plus500, or XTB may provide more secure trading experiences. Ultimately, thorough research and careful consideration of potential risks are essential for making informed trading decisions.

　　In summary, is ACDEX safe？ The evidence suggests that potential traders should remain vigilant and consider the risks associated with this broker before proceeding.

Is ACDEX a scam, or is it legit?

The latest exposure and evaluation content of ACDEX brokers.

No withdrawal and this licensee holder disregards countries other than Australia
Content: I used this broker two years ago. At that time, I saw that he had an ASIC license, and he and a friend set up their VIP account. It cost one million US dollars to open it, but it took a while and he didn't give it. The reason for withdrawing money is that the threshold for VIP accounts has been raised. At that time, I wanted to say that this brokerage was very problematic, and it was simply fundraising. So in February 2021, I decided to close the account and clear all the funds, but the point is here. , This brokerage did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, wrote a rule of 1 million US dollars when opening an account, and then did not say that the threshold would be raised, nor did it say that there would be penalties for closing the account. Sexual deduction. Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The brokerage also insisted on paying the money twice. It was written in the MAIL that after we received the first payment, we would reply to them after confirming that we received the first payment before sending the second payment. The point is that we are willing to send the second payment only after all the people (about 60 people in total) have replied to them. , we all replied before 2021/6, the result!! They even deleted the contact mailbox with us!! (For example, I sent the attached photo to them, but this mailbox does not exist at all) Then I don't know how to delay until the beginning of this year, only to refund the second $5,059 to me, but it is still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, replied that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia (the above is what I have translated). To the effect, I put the original text in the attachment), I later provided him with all the information of our deposit account, and asked him if this is your brokerage ACDEX? He replied that I am not his ACDEX (such as the attachment)
Trading profit, open position and withdraw has an unreasonble 25% deduction. The withdrawal takes over one hour and it is still not finished.
I started trading in Acdex pty ltd in 2019, and in January 2021, my application for withdrawal was rejected. In February 2021, I officially closed the position and withdraw money. However, the brokerage put forward the reason of liquidated damages. 25% of the amount was deducted, resulting in a loss of my investment. In March 2021, an email will be sent to inform us of the refund, but the refund has lasted for more than a year, and there have been continuous email exchanges. The customer service mailbox is closed, and I can only write to Mr. Keith Hockley, the licensee of the brokerage company, but the licensee replied that he has not received our funds and has not conducted business promotion outside Australia, so I wrote again. Remind the licensee that outside Australia, some people use the Acdex pty ltd brand to promote investment, he did not stop such activities, seems to acquiesce to the development of investment projects in overseas areas, the whole process is like a scam, send email to notify me of refund, And asked me to provide my passport for re-confirmation, but the refund was still not completed. This Ponzi scheme is still going on in Taiwan. I don’t want the next group of victims, so I hope that the platform of Forex Tianyantong will help me uphold fairness and justice, and help me ask for it. My money back US$22,857.08 Thanks to ASIC for writing back and telling me that if I can't get my money back from Acdex pty ltd, it's a scam (there is a letter to prove it)
Trading profit, open position and withdraw has an unreasonble 25% deduction. The withdrawal takes over one hour and it is still not finished.
I started trading in Acdex pty ltd in 2019, and in January 2021, my application for withdrawal was rejected. In February 2021, I officially closed the position and withdraw money. However, the brokerage put forward the reason of liquidated damages. 25% of the amount was deducted, resulting in a loss of my investment. In March 2021, an email will be sent to inform us of the refund, but the refund has lasted for more than a year, and there have been continuous email exchanges. The customer service mailbox is closed, and I can only write to Mr. Keith Hockley, the licensee of the brokerage company, but the licensee replied that he has not received our funds and has not conducted business promotion outside Australia, so I wrote again. Remind the licensee that outside Australia, some people use the Acdex pty ltd brand to promote investment, he did not stop such activities, seems to acquiesce to the development of investment projects in overseas areas, the whole process is like a scam, send email to notify me of refund, And asked me to provide my passport for re-confirmation, but the refund was still not completed. This Ponzi scheme is still going on in Taiwan. I don’t want the next group of victims, so I hope that the platform of Forex Tianyantong will help me uphold fairness and justice, and help me ask for it. My money back US$22,857.08 Thanks to ASIC for writing back and telling me that if I can't get my money back from Acdex pty ltd, it's a scam (there is a letter to prove it)
No withdrawal and this licensee holder disregards countries other than Australia
Content: I used this broker two years ago. At that time, I saw that he had an ASIC license, and he and a friend set up their VIP account. It cost one million US dollars to open it, but it took a while and he didn't give it. The reason for withdrawing money is that the threshold for VIP accounts has been raised. At that time, I wanted to say that this brokerage was very problematic, and it was simply fundraising. So in February 2021, I decided to close the account and clear all the funds, but the point is here. , This brokerage did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, wrote a rule of 1 million US dollars when opening an account, and then did not say that the threshold would be raised, nor did it say that there would be penalties for closing the account. Sexual deduction. Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The brokerage also insisted on paying the money twice. It was written in the MAIL that after we received the first payment, we would reply to them after confirming that we received the first payment before sending the second payment. The point is that we are willing to send the second payment only after all the people (about 60 people in total) have replied to them. , we all replied before 2021/6, the result!! They even deleted the contact mailbox with us!! (For example, I sent the attached photo to them, but this mailbox does not exist at all) Then I don't know how to delay until the beginning of this year, only to refund the second $5,059 to me, but it is still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, replied that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia (the above is what I have translated). To the effect, I put the original text in the attachment), I later provided him with all the information of our deposit account, and asked him if this is your brokerage ACDEX? He replied that I am not his ACDEX (such as the attachment)
Unable to withdraw and this broker does not care anything outside australia
I used this broker two years ago. At that time, I saw that he had an ASIC license, and he had opened their VIP account with a friend. It cost 1 million US dollars to open it. Later, our deposit also exceeded 1 million US dollars. (As shown in the screenshot of FX BLUE in the attachment), it took a while to not give out the money. The reason is that the VIP account threshold was raised to 2.5 million US dollars. In February of this year, I decisively decided to close the account and clear all the funds, but the point is that the broker did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, and wrote the rules when opening an account. 10,000 US dollars, and then did not say that the threshold would be raised, nor did it say that there would be punitive deductions for closing the account. Forex Tianyantong, a brokerage that did not clearly write such rules, can give 8 points?????????? ??????????????? Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The broker also insisted on paying the money twice. The first one gave me the first 39,626.22 US dollars in 2021/5, and wrote in the MAIL. After we received the first one, we replied and confirmed to them that we received the first one before sending the second one. The point is that all people (about 60 people in total) must reply to them before they are willing to send the second one. At that time, 2021/ We replied all 6 years ago, and the result!! They even deleted the contact mailbox with us!! (For example, the attached photo was sent to them by me, but there is no such mailbox at all) and I don't know how to delay it until this year. At the beginning of the year, the second $5,059 was refunded to me, but it was still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, The reply from the brokerage licensee said that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia. , I later provided him with all the information about our deposit account and asked him if this is your brokerage ACDEX? He just replied that I was not his ACDEX (such as the attachment), and hoped not to help such a black-hearted broker who only publishes news for marketing. We have already been deceived by 60 people, with a total of more than 1.18 million US dollars, and this broker can still be in Taiwan continues to publish news to defraud money, I hope the brokerage will refund the money as soon as possible, and advise other people who want to choose a brokerage not to use ACDEX
Unable to withdraw and this broker does not care anything outside australia
I used this broker two years ago. At that time, I saw that he had an ASIC license, and he had opened their VIP account with a friend. It cost 1 million US dollars to open it. Later, our deposit also exceeded 1 million US dollars. (As shown in the screenshot of FX BLUE in the attachment), it took a while to not give out the money. The reason is that the VIP account threshold was raised to 2.5 million US dollars. In February of this year, I decisively decided to close the account and clear all the funds, but the point is that the broker did not refund all the funds for a bunch of strange reasons, at least deducted more than 20% of the liquidated damages, and wrote the rules when opening an account. 10,000 US dollars, and then did not say that the threshold would be raised, nor did it say that there would be punitive deductions for closing the account. Forex Tianyantong, a brokerage that did not clearly write such rules, can give 8 points?????????? ??????????????? Later, according to the proportion of our VIP account, I should have received 61,915 US dollars. The broker also insisted on paying the money twice. The first one gave me the first 39,626.22 US dollars in 2021/5, and wrote in the MAIL. After we received the first one, we replied and confirmed to them that we received the first one before sending the second one. The point is that all people (about 60 people in total) must reply to them before they are willing to send the second one. At that time, 2021/ We replied all 6 years ago, and the result!! They even deleted the contact mailbox with us!! (For example, the attached photo was sent to them by me, but there is no such mailbox at all) and I don't know how to delay it until this year. At the beginning of the year, the second $5,059 was refunded to me, but it was still more than $17,000 short of my funds when we closed the account!!! Later, I decided to send a letter directly to Keith Hockley, a licensee of this brokerage, The reply from the brokerage licensee said that ACDEX has not received any funds from me. If you have any questions, please contact the financial unit in your own country. I only care about Australia. , I later provided him with all the information about our deposit account and asked him if this is your brokerage ACDEX? He just replied that I was not his ACDEX (such as the attachment), and hoped not to help such a black-hearted broker who only publishes news for marketing. We have already been deceived by 60 people, with a total of more than 1.18 million US dollars, and this broker can still be in Taiwan continues to publish news to defraud money, I hope the brokerage will refund the money as soon as possible, and advise other people who want to choose a brokerage not to use ACDEX

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ACDEX's latest industry rating score is 1.52, the higher the score the safer it is out of 10, the more regulatory licenses the more legitimate it is. ACDEX If the score is too low, there is a risk of being scammed, please pay attention to the choice to avoid.