MOGAFX Review 156
I am a member of MOGAFX. My account is 2033219. On June 9th, 2023, I deposited $4000. On September 23rd, 2023, I withdrew $5600, but the platform never paid me. On October 11th, the customer service manager told me to use usdt to withdraw my money. So I withdrew two sums, one of which was $600 and the other $5,000. On October 13th, I received the $600 withdrawal, but the $5,000 has not been received. I contacted the customer service manager several times during the period, and he either excused me or did not reply to my messages. I feel that they just intentionally do not want to give me money.
I want to complain about this platform not allowing withdrawals. Registered Account: MT4 Account Number:2035590 Account Name:Feng ### On September 27th, I applied for a withdrawal of 2500 USD, and the remaining account with 2500 USD in it is also not allowed to withdraw.
The platform provides technology. I lost half of my money, so I want to withdraw. Now I can’t even make the withdrawal.
This platform is under false supervision, and I was hacked on this platform and 30,000 US dollars was stolen. Later, a complaint was made to afca, and it was found that the platform falsely advertised that it was regulated by Australia and actually placed all customers in St. Vincent, but St. Vincent did not have foreign exchange supervision qualifications. Later, my friend and I went to the Sydney office address shown on Moga’s official website in person and found that the building had long been deserted. Please remove the platform and label it as a "unknown platform" to prevent more people from being deceived.
Decent
Mogafx does not allow withdrawals, cannot withdraw funds, and deducts commissions. Unscrupulous platform
Since I applied for withdrawal on August 28, it has deducted from MT4. But I have not received any withdrawal information until today. It will take 3-5 working days for the UnionPay transaction specified in the platform withdrawal project to arrive. I contacted the platform’s customer service several times to chat online, and the response was pretty good on the first day. I was asked to send an internal letter to the platform to urge their department to speed up the approval process, but 2 days passed without any news. Then I contacted customer service again. After receiving my information, the customer service chose to go offline and submitted relevant questions by email. I contacted the agent many times and he said that the payment information had been sent to the payment provider and was waiting for transferring money. Now it is again asked if there is U currency, I just want UnionPay to transfer the money, it has been delayed again and again.
I originally copied orders on the Moga platform (you have to be on the same platform to follow orders, otherwise I wouldn’t be able to open their Moga account). Then I thought that there was a trader who swiped the order and wanted to change the strategy to copy the order. I thought about withdrawing the profits, but the first withdrawal has not been received for five or six days. I just want to withdraw all my money. The funds in my trading account are 3147 US dollars not counting the bonus. I initially withdrew $3,129, but the result showed that my mt4 balance was insufficient. I withdraw $3080, but the balance is still insufficient. After withdrawing another 3,000, it still shows that the balance is insufficient. But there are funds in my account. I contacted the account manager of the platform, and he said that I had to reserve the trader's profits before withdrawing money. He also said that the commission generated by my account transaction would be temporarily withheld, and I could only withdraw the principal first. As a result, the principal has been stuck until now. Not to mention commissions and profits. The account manager of your platform has an extremely bad attitude.
