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GUOTAI Forex Broker provides real users with * positive reviews, * neutral reviews and 66 exposure review!

GUOTAI Broker Review

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GUOTAI Review 66

Latest All(66) Exposure(66)
Exposure

GUOTAI scams. It embezzled commissions and there is spread. Now they wanna embezzle my principal. I applied for withdrawal for a week but the customer service kept shrinking with excuses.

FX1079139869
2020-10-14
Exposure
Money has not been received for 5 months, website unreachable

I haven’t received my money for 5 months, and its website is unreachable now. It saddens me to see those foxy thieves to steal my money.

王72172
2020-10-06
Exposure
Unable to withdraw, the customer service gave a self-contradictory reason with arrogant attitude, arbitrary clause

This is an arbitrary clause. They rejected my withdrawal by something they never told me. The customer service gave me a self-contradictory reason, and quickly locked my account after I said I would complain about this.

FX9012080902
2020-10-04
Exposure
GUOTAI, fraud platform. Can’t withdraw, it’s three months already

GUOTAI delays customers’ application of withdrawal for no reason all the time. My application of withdrawal hasn’t been handled yet. The customer service said they would handle this problem and asked me to wait patiently! How can a formal platform delay withdrawal for no reason? I hope there will be law enforcement regulating 111 in order to avoid more investors being cheated.

男人
2020-09-24
Exposure
Money hasn’t been to my bank account

It’s a fact that I can’t withdraw. While, GUOTAI canceled my application of withdrawal at random. My fund in MT4 was deducted too while the money wasn’t been to my bank account. GUOTAI is a fraud company! I gave them my bank account but they didn’t transfer my money to my bank account! And my money was deducted in the MT4! Polish your eyes!

阿白6966
2020-09-18
Exposure
The withdrawal hasn’t been to my account for three months

I withdrew on June 15 and it hasn’t been to mu account yet. The customer service always said the accurate time can’t be settled. They will handle in turn. I want to ask whose go is it now? It has been three months. The guy who is responsible for this matter ignored me all along.

FX1903223838
2020-09-11
Exposure
GUOTAI scams and gave no access to withdrawal!

It has been three months since I withdrew. My withdrawal has been delayed with varied reasons. I complained to the Hong Kong Gold and Silver Exchange Society, but they said it was a self-discipline organization and had no jurisdiction over GUOTAI. Frankly speaking, they just gain membership fees but don’t regulate. Don’t rely on Hong Kong Gold and Silver Exchange Society. No regulator!

海阔天空29259
2020-09-09
Exposure
GUOTAI gave no access to withdrawal. Any regulators to regulate it

This year is hard. While GUOTAI gave no access to withdrawal. You can’t do things like that

欣然47524
2020-09-09

  

Guotai 2025 Review: Everything You Need to Know

  Guotai Junan International, a prominent player in the forex brokerage sector, has garnered mixed reviews from users and experts alike. While the broker is praised for its low minimum deposit requirements and diverse trading platforms, concerns regarding its regulatory status and customer service persist. This review aims to provide a comprehensive overview of Guotai, highlighting its strengths and weaknesses based on recent evaluations.

  Note: It is essential to consider that Guotai operates under different entities across regions, which may affect user experiences and regulatory protections. This review synthesizes various perspectives to ensure fairness and accuracy.

  

Rating Overview:

Category Score (out of 10)
Account Conditions 6.0
Tools and Resources 6.5
Customer Service and Support 6.3
Trading Experience 5.5
Trustworthiness 5.0
User Experience 6.0

  We score brokers based on user feedback, expert analysis, and regulatory assessments.

  

Broker Overview:

  Founded in 2010, Guotai Junan International is headquartered in Hong Kong and has established itself as a key player in the internationalization of Chinese securities firms. It operates primarily on the MT4 trading platform, providing access to a range of asset classes, including forex, commodities, and indices. The broker is regulated by the Hong Kong Securities and Futures Commission (SFC), which adds a layer of credibility, although some reviews question the effectiveness of this regulation.

  

Detailed Breakdown:

  Regulated Regions:

  Guotai is primarily regulated in Hong Kong, which is known for its stringent financial regulations. However, some reviews indicate potential concerns regarding the effectiveness of these regulations, especially in light of user complaints about withdrawal issues and customer service.

  Deposit/Withdrawal Currencies:

  Guotai supports various currencies for deposit and withdrawal, although specific details on supported cryptocurrencies are not extensively covered in the reviews. The minimum deposit requirement is notably low, starting at $0, making it accessible for new traders.

  Minimum Deposit:

  The broker's minimum deposit is set at $0, which is appealing for beginners looking to explore forex trading without a significant financial commitment.

  Bonuses/Promotions:

  While specific bonuses or promotions are not widely discussed in the reviews, it is advisable for potential clients to inquire directly with Guotai for any ongoing offers.

  Tradable Asset Classes:

  Guotai offers a diverse range of tradable assets, including forex pairs, commodities, and indices. This variety allows traders to diversify their portfolios and take advantage of market opportunities across different asset classes.

  Costs (Spreads, Fees, Commissions):

  Spreads are variable, with some reports indicating that they can be higher compared to industry averages. Additionally, there are commissions associated with certain trades, which may impact overall trading costs. According to BrokersView, the commission is approximately $50 per lot.

  Leverage:

  Guotai offers leverage of up to 1:20, which is relatively conservative compared to other brokers that offer higher leverage ratios. This may appeal to risk-averse traders but could limit potential gains for more aggressive trading strategies.

  Allowed Trading Platforms:

  The primary trading platform used by Guotai is MT4, which is well-regarded for its user-friendly interface and robust analytical tools. This platform is available for desktop and mobile devices, catering to traders' varying preferences.

  Restricted Regions:

  While specific restricted regions are not detailed in the reviews, potential clients should verify their eligibility based on their country of residence, especially due to varying regulatory environments.

  Available Customer Service Languages:

  Guotai provides customer service in English and Chinese, which is beneficial for a diverse clientele. However, the quality and responsiveness of customer service have been questioned in some user reviews.

  

Repeat Rating Overview:

Category Score (out of 10)
Account Conditions 6.0
Tools and Resources 6.5
Customer Service and Support 6.3
Trading Experience 5.5
Trustworthiness 5.0
User Experience 6.0

  

Detailed Analysis of Ratings:

  •   Account Conditions (6.0):

      Guotai's low minimum deposit requirement is a significant advantage, attracting novice traders. However, the lack of diverse account types may limit options for more experienced traders.

  •   Tools and Resources (6.5):

      The availability of the MT4 platform provides traders with essential tools for technical analysis. However, additional educational resources and trading tools could enhance the overall trading experience.

  •   Customer Service and Support (6.3):

      While customer service is available in multiple languages, several reviews highlight slow response times and unresolved issues, particularly concerning withdrawals.

  •   Trading Experience (5.5):

      Users report mixed experiences with the trading environment, citing higher spreads and occasional execution delays. These factors may deter some traders from fully engaging with the platform.

  •   Trustworthiness (5.0):

      Concerns about regulatory effectiveness and user complaints regarding withdrawal difficulties impact Guotai's overall trustworthiness. Potential clients should exercise caution and conduct thorough research.

  •   User Experience (6.0):

      Overall user experience is average, with some users appreciating the low entry barrier while others express frustration with customer support and trading costs.

  •   In conclusion, Guotai Junan International presents a mixed bag of features for potential forex traders. While it offers accessibility with a low minimum deposit and a well-known trading platform, concerns regarding regulatory effectiveness and customer service warrant careful consideration. As always, potential clients should conduct thorough research and consider their trading needs before engaging with any broker.

GUOTAI review