Sapphirefx, officially known as Sapphire Commodities (Pty) Ltd, was established around 2020. The company is headquartered in Australia, specifically in the region of Sydney. As a private entity, Sapphirefx primarily serves retail clients interested in forex trading and related financial instruments. The broker aims to provide a platform for traders to maximize their profits without requiring extensive financial knowledge or experience.
Since its inception, Sapphirefx has faced numerous challenges, including complaints from clients regarding withdrawal issues and poor customer support. These challenges have significantly impacted the broker's reputation in the highly competitive forex market. Despite these hurdles, Sapphirefx has sought to establish itself as a player in the online trading arena, offering various trading instruments and services.
The company operates under the umbrella of Sapphire Global Market Ltd, which has raised concerns among regulatory bodies about its legitimacy. This connection has led to warnings from various financial authorities regarding potential scams associated with the broker. The business model of Sapphirefx focuses on retail forex trading, with an emphasis on providing clients with access to various trading markets and instruments.
Sapphirefx is not currently regulated by any major financial authority, raising significant concerns about its compliance and operational legitimacy. The broker has been identified as a clone firm by the Australian Securities and Investments Commission (ASIC), which has issued warnings regarding its activities.
Sapphirefx offers a range of trading products tailored to meet the needs of its clients. The broker provides access to various financial instruments, including:
The broker frequently updates its product offerings, aiming to introduce new instruments based on market demand and client feedback. Sapphirefx primarily focuses on retail trading services, although it has expressed interest in expanding its institutional client base in the future.
Sapphirefx supports the widely recognized MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, providing traders with robust tools for market analysis and execution.
Sapphirefx offers several account types to cater to different trading preferences and experience levels. The key features of these accounts include:
Standard Account Conditions:
Minimum Deposit: Varies by account type.
Spreads: Competitive spreads are offered, although exact figures may vary.
Commissions: Information regarding commissions is not clearly stated, leading to potential hidden fees.
Advanced Account Types: Higher-tier accounts may offer additional features, such as lower spreads and enhanced customer support.
Special Accounts: Options for Islamic accounts are available, catering to clients who require Sharia-compliant trading conditions.
Demo Account Policy: Sapphirefx does provide demo accounts for traders who wish to practice without risk.
Leverage Ratios: The broker offers leverage ratios that vary by asset class, allowing traders to amplify their positions.
Minimum Trade Sizes: The broker allows for flexible trade sizes, accommodating both small and large traders.
Overnight Fees Policy: Information regarding overnight fees is not explicitly detailed, which may lead to unexpected costs for traders.
Sapphirefx provides various funding options for clients to manage their accounts effectively. Key features include:
Supported Deposit Methods:
Bank Transfers
Credit/Debit Cards
E-Wallets
Minimum Deposit Requirements: Minimum deposit amounts vary based on the account type, with specific thresholds for different account categories.
Deposit Processing Times: Deposits are generally processed quickly, although the exact timeframe may vary depending on the method used.
Deposit Fees: Information on deposit fees is not clearly provided, which could lead to additional costs.
Withdrawal Methods and Restrictions: Sapphirefx allows withdrawals through similar methods as deposits, but specific limitations may apply.
Withdrawal Processing Times: Withdrawal requests may take several business days to process, and clients should be aware of potential delays.
Withdrawal Fee Structure: Details regarding withdrawal fees are not explicitly mentioned, which may result in unforeseen charges.
Sapphirefx aims to provide comprehensive customer support to assist traders with their inquiries and issues. The support structure includes:
Support Channels:
Phone Support
Email Support
Live Chat
Social Media Platforms
Service Hours and Time Zone Coverage: Support is typically available during standard business hours, but specific hours may vary.
Multilingual Support: The broker offers support in multiple languages, catering to a diverse client base.
Educational Resources: Sapphirefx provides various educational materials, including:
Webinars
Tutorials
E-books
Market Analysis Services: Clients can access daily market analysis, news updates, and research reports to inform their trading decisions.
Trading Tools: The broker offers various trading tools, including calculators, economic calendars, and signal services to enhance the trading experience.
Sapphirefx operates in several regions, focusing on markets with high trading activity. Key points include:
Primary Service Markets: The broker primarily serves clients in Australia and other regions with a growing interest in forex trading.
Regional Office Distribution: Sapphirefx has established a presence in key financial hubs, although specific office locations are not widely disclosed.
Countries/Regions Not Accepted: The broker may have restrictions on clients from certain jurisdictions, particularly those with stringent regulatory requirements.
Special Restrictions: Clients should be aware of any specific limitations that may apply based on their location, as well as any potential changes in regulatory compliance that could affect their trading activities.
In conclusion, while Sapphirefx presents itself as a forex broker offering various trading services, potential clients should exercise caution due to its unregulated status and the associated risks. Always ensure to conduct thorough research and consider the implications of trading with a broker that lacks robust regulatory oversight.
若友若吴
Hong Kong
In 2017,I deposited $660000 in SapphireGlobalLtd.Now the platform was collapsed and the boss Mai Huanlong and trader Wu Shunxiang has absconded.The whole forex products interest hasn’t been paid and hundreds of investors made all losses.Hope you stay away from fraudsters and choose the legit platform!
Exposure
2019-10-11
若友若吴
Hong Kong
The company closed without giving any previous announcement. Its boss Mai Huanrong and the trader Wu Shunxiang are suspected of violating the law. Now they have fled. Investors can’t log in to their accounts and check their balance. I lost all my money by investing Zhongrong’s product. Somebody helps me!
Exposure
2019-10-11
叶宇-安吉尔净水器
United Kingdom
SapphireFX has quite literally vanished. Their trading condition was okay but now the site has gone down and no one is replying to me. Never felt such disloyalty before in my life. They left me hanging till I was frustrated. I could not make any withdrawals. How can I get my money back? I need help!
37130
2023-03-23