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Phoenix Forex broker specializes in providing foreign exchange trading services, the company's official website https://www.ltdphoen..., the company's legitimate regulatory information SeychellesFSARetail Forex License to enhance the security of the company's address Block B, Global Village, Jivan's Complex, Mont Fleuri, Mahe, Seychelles

Phoenix Forex Broker

Basic Information

Registered Region
Seychelles
Operating Period
--
Company Name
Phoenix Limited
Abbreviation
Phoenix
Company employee
--
Customer Service Email Address
support@ltdphoenix.com
Contact Number
+2484671919
Company address
Block B, Global Village, Jivan's Complex, Mont Fleuri, Mahe, Seychelles
Keywords
2-5 years
Regulated in Seychelles
Retail Forex License
Suspicious Scope of Business
High potential risk
Offshore Regulated

Company profile

Company Name PhoenixLtd Registered in Seychelles Regulated Offshore regulated by FSA Years of Establishment 1-2 years Trading Instruments Forex, Cryptocurrencies, Commodities, Shares Account Types Classic, Silver, Gold, Platinum, VIP Minimum Initial Deposit $250 Maximum Leverage 1:400 Minimum Spread 0.9 (VIP account) Trading Platform WebTrader Deposit and Withdrawal Method Credit Card, APMs, Wire Transfer Customer Service 24/7 via Phone, Email, and Live Chat Overview of PhoenixLtd PhoenixLtd, based in Seychelles, is an offshore-regulated trading platform overseen by the Financial Services Authority (FSA). Established recently, within the past 1-2 years, the platform offers a diverse array of financial instruments including Forex, Cryptocurrencies, Commodities, and Shares. Catering to a broad clientele, PhoenixLtd provides five account tiers, ranging from Classic to VIP, with the latter boasting spreads as low as 0.9. With a minimum deposit of $250, traders can access leverage up to 1:400 on their user-friendly WebTrader platform. Additionally, PhoenixLtd ensures seamless transactions through various payment methods like Credit Card, APMs, and Wire Transfer, and champions exemplary customer support, available 24/7 via Phone, Email, and Live Chat. Is PhoenixLtd legit or a scam? While PhoenixLtd is regulated by the Financial Service Authority (FSA) of Seychelles, it's important to note that this regulatory body is not as globally recognized as others like the FCA in the UK or the SEC in the United States. Being offshore regulated often raises questions about the stringency and enforcement of regulations that protect traders. Offshore regulators like the FSA of Seychelles are generally considered to offer less oversight and protection to investors compared to their more established counterparts. This could potentially leave traders more vulnerable to unfair practices and financial risks. Pros and Cons Pros Cons FSA Seychelles Regulation Less Reputable Regulatory Body Diverse Asset Range $250 Minimum Deposit 24/7 Customer Support Limited Educational Content High Leverage of 1:400 Transparent Complaint Procedure Pros: FSA Seychelles Regulation: Provides a degree of trust and legitimacy for traders. Diverse Asset Range: Allows traders to diversify their portfolio with Forex, cryptocurrencies, commodities, and shares. 24/7 Customer Support: Ensures round-the-clock assistance for traders, addressing issues at any time. High Leverage of 1:400: Enables traders to maximize potential profits through leveraged trading. Transparent Complaint Procedure: Signifies a customer-focused approach with avenues for grievances. Cons: Less Reputable Regulatory Body: FSA Seychelles is not as globally recognized as other regulators like FCA or CySEC, which might raise concerns over the security of funds. $250 Minimum Deposit: A higher entry barrier that could discourage retail traders with limited capital. Limited Educational Content: The absence of robust learning materials makes it less suitable for beginner traders seeking extensive resources. Market Instruments PhoenixLtd offers a broad array of market instruments, catering to various trading interests. Traders have access to over 50 exotic currency pairs in the Forex market. The platform also allows cryptocurrency trading with options like Bitcoin, Ethereum, and Ripple. For commodity enthusiasts, PhoenixLtd provides around 20 different commodities ranging from coffee and cocoa to crude oil and cotton. Those interested in shares can invest in high liquidity shares such as Adidas, Amazon, and Apple. This extensive selection makes PhoenixLtd an attractive option for traders looking for diversified investment opportunities. Account Types PhoenixLtd offers five different account types to cater to a diverse clientele: Classic, Silver, Gold, Platinum, and VIP. Each account type comes with its own set of features, including varying leverage and spreads. All account types offer leverage up to 1:400 but differ in spreads, starting from 2.5 for Classic and Silver, 1.8 for Gold, 1.4 for Platinum, and as low as 0.9 for VIP. Such a structured approach allows traders to select an account that best suits their trading needs and risk tolerance. Account Type Maximum Leverage Spreads Swap Discount Margin Call Classic 1:400 2.5 No 100% Silver 1:400 2.5 No 100% Gold 1:400 1.8 Available 100% Platinum 1:400 1.4 Available 100% VIP 1:400 0.9 Available 100% How to Open an Account? The account-opening process at PhoenixLtd is straightforward: Register your account on their website. Fill in the required details on the given form. Verify your account by answering some questions. Deposit a minimum of $250 using various methods such as credit card, wire transfer, or Alternative Payment Methods (APMs). Leverage PhoenixLtd offers high leverage options, up to 1:400 across all account types. This high leverage can be both an advantage and a disadvantage. On the one hand, it allows traders to amplify their trading position, potentially leading to higher profits. On the other hand, high leverage also increases the risk of significant losses, especially for inexperienced traders who may not fully understand the implications of using leverage. It's essential to use leverage cautiously and understand its risk-reward dynamics fully. Spreads & Commissions PhoenixLtd has a competitive pricing model that offers variable spreads depending on the account type. The Classic and Silver accounts have a spread of 2.5, while the Gold account offers a reduced spread of 1.8. Platinum and VIP account holders can benefit from even lower spreads of 1.4 and 0.9, respectively. This kind of tiered approach enables traders to choose an account based on their trading volume and preferred trading conditions. There doesn't seem to be a commission fee mentioned, implying that costs are included in the spread, making it easier for traders to manage their trading costs effectively. Trading Platform PhoenixLtd offers The WebTrader as its trading platform, which doesn't require any software downloads. It is browser-based and provides users with real-time updates, various charting tools, and the ability to set Stop Loss and Take Profit orders directly within the platform. The platform is designed to be user-friendly, catering to traders of all levels. It offers a smooth trading experience with functionalities that are easy to navigate, making it ideal for both beginners and experienced traders alike. Deposit & Withdrawal Depositing funds into a PhoenixLtd account is straightforward, with options to use USD, EUR, and JPY. The platform supports multiple payment methods such as credit cards, APMs, and wire transfers, providing flexibility to the traders. The minimum deposit requirement is $250. The withdrawal process is designed to be secure, requiring the method of withdrawal to match the method of deposit. There are some associated fees, notably a 3.5% fee for card transactions and a $30 fee for wire transfers. Customer Support PhoenixLtd offers a multi-channel approach to customer support to ensure traders receive timely and effective assistance. They provide 24/7 support via phone, with two different contact numbers listed: one for English-speaking customers and another for other languages. Their email support is also available through two different addresses: support@ltdphoenix.com for general support and inquiries@ltdphoenix.com for other inquiries. In addition to phone and email, they offer a Live Chat feature for real-time assistance. This round-the-clock, multi-lingual support system demonstrates PhoenixLtd's commitment to customer satisfaction and ensures that traders have multiple avenues for help, be it technical issues, account queries, or trading concerns. Brokers Comparison Feature PhoenixLtd Exness GMI Registered In Seychelles Cyprus, Belize United Kingdom Regulated By FSA Seychelles CySEC, IFSC FCA Trading Instruments Forex, Crypto, Commodities, Shares Forex, Metals, Energies, Indices, Crypto Forex, Metals, Energies, Indices, Shares Account Types Classic, Silver, Gold, Platinum, VIP Standard, Pro, Zero Standard, Premium, ECN Minimum Initial Deposit $250 $1 $100 Maximum Leverage 1:400 1:2000 1:200 Minimum Spread 0.9 (VIP) 0.1 0.2 Trading Platform WebTrader MT4, MT5 MT4, MT5 Educational Resources PhoenixLtd currently lacks in educational and research resources, which is a drawback, especially for new traders who require educational content to familiarize themselves with the forex market. Competitors like XPro Markets and Elland Road Capital offer a wealth of educational resources including webinars, tutorials, and daily news updates. Conclusion PhoenixLtd presents a multifaceted trading platform with a focus on customer service and diverse trading options. Its regulation by the Financial Services Authority (FSA) of Seychelles offers some level of trust, although traders should be cautious due to the limitations of offshore regulation. The platform's range of trading instruments and account types appeal to various trading needs, but it could improve by offering more robust educational resources. Its high leverage options may attract traders looking for higher returns, albeit with higher risks involved. While PhoenixLtd does tick many of the boxes for a competent trading platform, potential users should weigh the pros and cons carefully, keeping in mind the limitations of its regulatory oversight and the higher minimum deposit requirement. FAQs Q: What regulatory body oversees PhoenixLtd? A: PhoenixLtd operates under the regulatory oversight of the Financial Services Authority (FSA) of Seychelles, an offshore regulator that may offer less stringent protections compared to more globally recognized bodies. Q: What types of financial instruments can I trade with PhoenixLtd? A: PhoenixLtd offers a wide range of trading instruments including Forex pairs, cryptocurrencies, commodities, and shares from reputable companies. Q: Is 24/7 customer support available? A: Yes, PhoenixLtd provides 24/7 customer support via phone, email, and Live Chat to assist you with any trading queries or technical issues. Q: What is the minimum deposit requirement to open an account? A: The minimum deposit required to open an account with PhoenixLtd is $250. Q: What leverage options are available? A: PhoenixLtd offers a high leverage ratio of up to 1:400 across all account types, subject to compliance with trading conditions and risk management. Q: How do I initiate a withdrawal? A: Withdrawals must be made using the same method as your initial deposit, and can only be processed after successful account verification.

Rating Index

How to login to Phoenix?
Phoenix Complete Account Guide: Registration, Account Opening, and Login Processes This comprehensive guide will walk you through the essential processes for registering, opening, and logging into your Phoenix account. Whether you are a new user or returning to the platform, this guide will provide

  

Phoenix Forex Broker - Complete Information Guide

  

1. Broker Overview

  Phoenix Ltd, established in 2022, is a reputable investment firm that primarily focuses on Contract for Difference (CFD) trading. The company is headquartered in Limassol, Cyprus, and operates under the regulatory oversight of the Financial Services Authority (FSA) of Seychelles. Phoenix Ltd is a private entity, catering mainly to retail traders and offering a diverse range of trading products.

  The company has quickly gained traction in the online trading landscape, boasting over 350 CFD products across various asset classes, including forex, stocks, indices, commodities, and cryptocurrency futures. Phoenix aims to provide a user-friendly trading environment that accommodates both novice and experienced traders, enhancing their trading experience through innovative features and robust customer support.

  Phoenix Ltd's development journey is marked by its commitment to security and compliance, ensuring a safe trading environment for its clients. The firm has established itself as a key player in the CFD trading market, focusing on customer satisfaction and technological advancements. The business model is primarily retail-focused, with a strong emphasis on providing personalized trading experiences.

  

2. Regulatory and Compliance Information

  Phoenix Ltd operates under the supervision of the Financial Services Authority (FSA) in Seychelles, holding the regulatory license number SD 113. The company is committed to maintaining compliance with international financial regulations, ensuring a secure trading environment for its clients. The license is valid for providing a range of financial services, including CFD trading.

  The broker adheres to stringent Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, ensuring that all clients undergo identity verification to protect against fraudulent activities. Client funds are held in segregated accounts, providing an additional layer of security and ensuring that they are protected in the event of financial difficulties faced by the broker.

  Phoenix Ltd is also involved in investor compensation schemes, which provide additional security for clients in case of insolvency. This commitment to regulatory compliance and client protection establishes Phoenix as a trustworthy broker in the competitive trading landscape.

  

3. Trading Products and Services

  Phoenix Ltd offers a comprehensive range of trading products, primarily focusing on over 350 CFDs that span various asset classes. The broker provides access to a wide array of forex currency pairs, including major, minor, and exotic pairs. Additionally, traders can engage in CFD trading across different categories:

  • Indices: Trade on major global indices such as the FTSE 100 and Dow Jones.
  • Commodities: Access popular commodities like gold, silver, and oil.
  • Cryptocurrency Futures: Engage in trading futures for cryptocurrencies, including Bitcoin and Ethereum.
  • Stocks: Trade CFDs on shares from leading global companies.

  The broker continually updates its product offerings, ensuring that traders have access to the latest market trends and opportunities. Phoenix Ltd provides retail trading services with a focus on enhancing the trading experience through advanced tools and features.

  

4. Trading Platforms and Technology

  Phoenix Ltd supports MetaTrader 4 (MT4), a well-known trading platform that offers a comprehensive suite of tools for technical analysis and automated trading. In addition to MT4, the broker has developed its own web-based trading platform, which is designed to be user-friendly and accessible from any device without the need for downloads.

  The trading platform features include:

  • Multi-device compatibility: Access the platform from desktop, laptop, or mobile devices.
  • Execution Modes: The broker operates on a Market Making model, providing clients with various execution options.
  • Advanced Security: The platform employs the latest encryption technologies to safeguard user data and transactions.
  • API Integration: Phoenix Ltd supports API access for automated trading, catering to algorithmic traders.

  The broker's commitment to technology ensures a seamless trading experience, allowing clients to execute trades efficiently and monitor their accounts in real time.

  

5. Account Types and Trading Conditions

  Phoenix Ltd offers five distinct account types to cater to different trading needs and experience levels. Each account type comes with varying conditions, such as leverage and spreads:

  • Classic Account: Ideal for beginners, offering flexible leverage and user-friendly apps.
  • Silver Account: Provides improved spreads and additional trading tools.
  • Gold Account: Designed for more experienced traders, featuring zero commissions and attractive spreads.
  • Platinum Account: Offers advanced features, including variable spreads and rapid execution speeds.
  • VIP Account: Tailored for high-volume traders, providing dedicated account management and premium services.
  •   Leverage is available up to 1:400, allowing traders to maximize their trading potential. The minimum trade size is set at 0.01 lots, and the broker implements a negative balance protection policy to safeguard clients from incurring losses beyond their deposited funds.

      

    6. Fund Management

      Phoenix Ltd supports various deposit methods, including bank transfers, credit/debit cards, and electronic wallets. The minimum deposit requirement is $250, which varies based on account type. The deposit processing time is generally prompt, typically completed within a few business days.

      The broker does not charge any deposit fees; however, withdrawal methods may incur fees depending on the chosen method. Withdrawals can be processed through similar channels as deposits, and typically take 8 to 10 business days to complete. A minimum withdrawal amount of $10 applies for bank transfers, while e-wallet withdrawals can be made for any amount.

      Phoenix Ltds fee structure is transparent, with specific withdrawal fees outlined for different methods, ensuring that clients are well-informed of any potential costs associated with their transactions.

      

    7. Customer Support and Educational Resources

      Phoenix Ltd prioritizes customer satisfaction by offering robust support services. Clients can reach out for assistance through various channels, including:

    • Phone Support: Available during business hours.
    • Email Support: Clients can send inquiries and receive responses typically within a few hours.
    • Live Chat: Instant messaging support for immediate assistance.
    • Social Media: Engaging with clients through popular platforms for broader communication.

      The broker provides support in 19 languages, catering to a diverse clientele. Additionally, Phoenix Ltd offers educational resources such as webinars, tutorials, and market analysis services, empowering traders with the knowledge and tools necessary for successful trading.

      

    8. Regional Coverage and Restrictions

      Phoenix Ltd primarily serves clients in Europe, Asia, and Latin America, with a strong focus on markets that are receptive to CFD trading. The company has regional offices in several strategic locations to enhance its service delivery.

      However, Phoenix Ltd does not accept clients from the United States, which is a significant restriction for potential traders in that region. The broker is committed to adhering to regulatory requirements and thus limits its services to jurisdictions where it is authorized to operate.

      In summary, Phoenix Ltd emerges as a comprehensive trading platform, offering a wide range of products and services tailored to meet the needs of diverse traders. With robust regulatory compliance, advanced trading technology, and a commitment to customer support, Phoenix Ltd positions itself as a reliable choice in the competitive CFD trading landscape. This makes the Phoenix broker an appealing option for traders looking to engage in the global financial markets.

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Latest Reviews

战狼42473

战狼42473

Malaysia

Excellent service from the support team always. They always ensure all administrative issues are handled and are always quick to respond. Make sure to assist even if the issue takes a while.

Positive

2023-03-07

Phoenix Forex Broker has an overall rating of 1.39, Regulatory Index 3.92, License Index 0.00, Business Index 6.08, Software Index 4.00 Risk Control Index 0.00.