Infinox Ltd 2025 Review: Everything You Need to Know
Infinox Ltd has established itself as a notable player in the Forex and CFD trading space since its inception in 2009. The broker is regulated by several authorities, including the UK's Financial Conduct Authority (FCA), which adds a layer of credibility to its operations. However, user experiences vary significantly, with both positive and negative feedback surfacing across various platforms. Notably, while many users praise its trading conditions and customer support, others raise concerns about withdrawal issues and the transparency of fees.
Note: It is essential to consider that Infinox operates through different entities in various regions, which may lead to inconsistencies in user experience and regulatory protections. This review aims to provide a fair and accurate assessment of Infinox based on available data.
Ratings Overview
We evaluate brokers based on user feedback, expert opinions, and factual data from various sources.
Broker Overview
Founded in 2009, Infinox Ltd has its headquarters in London, UK. The broker offers a variety of trading platforms, including the widely used MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which cater to both novice and experienced traders. Infinox provides access to a broad range of asset classes, including Forex, indices, commodities, and futures, making it a versatile choice for traders looking to diversify their portfolios. The broker is regulated by the FCA in the UK, the Securities Commission of the Bahamas (SCB), the Financial Sector Conduct Authority (FSCA) in South Africa, and the Financial Services Commission (FSC) in Mauritius.
Detailed Insights
Regulated Geographical Areas:
Infinox operates under multiple regulatory frameworks, including the FCA in the UK, which is known for its stringent regulations. However, traders outside the UK may find themselves under less rigorous jurisdictions, such as the Bahamas or Mauritius, which could affect the level of investor protection they receive.
Deposit/Withdrawal Currencies/Cryptocurrencies:
Infinox supports deposits in several currencies, including GBP, USD, and EUR. It does not currently offer cryptocurrency trading, which may limit options for traders interested in digital assets.
Minimum Deposit:
The minimum deposit required to open an account with Infinox is just $1, making it accessible for many new traders. This low entry barrier is often highlighted as a significant advantage of the broker.
Bonuses/Promotions:
Due to FCA regulations, Infinox does not offer bonuses or promotions to its UK clients. This is a standard practice among regulated brokers in the region.
Tradeable Asset Classes:
Infinox provides a diverse array of trading instruments, including over 45 Forex pairs, commodities like gold and oil, and various indices. However, the availability of certain assets may vary depending on the regulatory entity under which the trader is operating.
Costs (Spreads, Fees, Commissions):
The spreads offered by Infinox are competitive, with average spreads for major pairs around 1.2 pips on the STP account and as low as 0.2 pips on the ECN account, which incurs a commission. However, some users have reported higher-than-average spreads on certain instruments, which could impact trading costs.
Leverage:
Infinox offers leverage up to 1:30 for retail clients in the UK, while higher leverage of up to 1:200 may be available for clients in other jurisdictions. This flexibility can be appealing for experienced traders looking to maximize their trading potential.
Allowed Trading Platforms:
Traders can access Infinox via MT4 and MT5, both of which are recognized for their robust features and user-friendly interfaces. Infinox also offers a proprietary platform called IX Exchange, which provides additional trading features and tools.
Restricted Areas:
Infinox is not available to clients in the United States, Australia, Japan, and Canada, which may limit its accessibility for some traders.
Available Customer Service Languages:
Infinox offers customer support in multiple languages, although the availability of support may vary based on the time of day. The broker provides support through live chat, email, and phone, but some users have reported delays in response times.
Repeated Ratings Overview
Detailed Breakdown
Account Conditions (8/10):
Infinox provides a variety of account types, including STP and ECN accounts, with competitive spreads and low minimum deposits. However, the lack of clarity regarding minimum deposits for some accounts has been noted.
Tools and Resources (7/10):
The broker offers several trading tools, including charting and analysis tools, but the educational resources are somewhat limited compared to larger brokers.
Customer Service (6/10):
While Infinox offers multiple support channels, some users have reported slow response times and a lack of comprehensive FAQs.
Trading Experience (7/10):
Traders generally report a smooth trading experience with fast execution speeds, although some users have encountered issues with withdrawals.
Trustworthiness (8/10):
Infinox is regulated by reputable authorities, providing a level of trustworthiness. However, concerns about withdrawal difficulties and negative user reviews should be considered.
User Experience (7/10):
Overall user experience is positive, with many appreciating the ease of account setup and the trading platforms offered, although there are reports of issues with customer support.
In conclusion, Infinox Ltd presents itself as a viable option for traders looking for a regulated broker with competitive trading conditions and a variety of instruments. However, potential users should carefully consider the implications of its multi-jurisdictional operations and the varying levels of protection offered in different regions. For those seeking a broker with a strong regulatory background and a range of trading options, Infinox may be worth considering, but caution is advised, especially for traders outside the UK.
