Open the official website of Polus at https://polusinvestmentmanagement.com/en/register, click on the “Login” button to start registration and fill in personal information and identity verification, Polus to choose the type of account and set the currency of the account, as well as to create a password, agree to the terms and conditions of the completion of the submission. Once your account has been approved, you can make a deposit to activate your account and then download the Polus app or MetaTrader 4/5.
This comprehensive guide will walk you through the entire process of registering for a Polus account, opening your account, and logging in. It aims to provide clear, step-by-step instructions, common issues, and solutions, ensuring a smooth experience for both new and existing users.
Registering for a Polus account is the first step towards accessing their trading platform. Follow these detailed steps to complete your registration:
Issue: Not receiving the verification email.
Solution: Check your spam folder or ensure that you entered the correct email address. Request a new verification email if necessary.
Issue: Difficulty with identity verification.
Solution: Ensure that the documents are clear and match the details provided during registration. Contact customer support if issues persist.
After successfully registering, the next step is to open your Polus account. This process involves selecting your account type and submitting the necessary documentation.
Q: How long does the account opening process take?
A: Typically, it takes 1-3 business days for your account to be reviewed and activated.
Q: What if my documents are rejected?
A: You will receive a notification explaining the reason for rejection. Make the necessary corrections and resubmit your documents.
Logging into your Polus account is a straightforward process. Heres how to do it:
Issue: Forgotten Password
Solution: Click on the "Forgot Password?" link on the login page, enter your email, and follow the instructions in the reset email.
Issue: Account Lockout
Solution: If you are locked out due to multiple failed login attempts, wait for a specified period (usually 15-30 minutes) before trying again. If the problem persists, contact customer support.
Issue: Technical Issues
Solution: Ensure your browser or app is updated. Clear your cache or try logging in from a different device or browser.
Special Instructions for First-Time Login
Upon your first login, you may be prompted to review and accept the terms of service, as well as set up security features like 2FA.
This guide aims to provide a clear and comprehensive understanding of the processes involved in registering, opening, and logging into a Polus account. By following the outlined steps and recommendations, users can effectively navigate the platform and enhance their trading experience.
Secure broker login: access capital markets global via the app. Secure login/password.