Registering for a hedgehood account is the first step towards accessing the trading platform. Follow these detailed steps to complete your hedgehood registration:
Issue: Not receiving the verification email.
Solution: Check your spam/junk folder. If its not there, request a new verification email through the registration page.
Issue: Identity verification fails.
Solution: Ensure all documents are clear and legible. Contact customer support for assistance if issues persist.
While registration is the initial step to create an account with hedgehood, account opening involves selecting the type of account you wish to trade with and providing necessary documentation.
Before proceeding with the hedgehood account opening, ensure you have:
Q: What is the minimum deposit required?
A: The minimum deposit for both Standard and Raw accounts is $100 AUD or equivalent.
Q: Can I open multiple accounts?
A: Yes, hedgehood allows you to open multiple accounts. You can manage them through your client portal.
Follow these steps to log into your hedgehood account:
If you prefer to use the mobile app:
Currently, hedgehood does not support third-party login options or Single Sign-On (SSO) methods.
Forgotten Password:
Click on the "Forgot Password" link on the login page to reset your password through your registered email.
Account Lockout:
If your account is locked due to multiple failed login attempts, contact customer support to unlock it.
Technical Issues:
Ensure you are using a stable internet connection and that your browser or app is updated. Clear your cache if problems persist.
Special Instructions for First-Time Login:
Upon your first login, you may be prompted to set up additional security features, such as two-factor authentication.
Once logged in, you can access various features, including:
For any issues or inquiries, hedgehood offers 24/5 customer support. You can reach out via:
This comprehensive guide aims to provide you with all the necessary information regarding hedgehood registration, account opening, and login processes. By following these steps, you can ensure a smooth experience as you embark on your trading journey.