奔跑的小鹿
Hong Kong
It gets stuck when trading, I can't close a position when I make a profit, I can't log in. I can log in only after I lose money, and I can log in by changing another account during the period. I asked customer service, they said there is a problem with my mobile phone network, and I need to be responsible for it.
Exposure
2024-05-20
FX3792673861
Hong Kong
Exposure platform: Wanzhou Gold Teacher: Hong Shihong Product: London XAU/USD and XAG/USD In this August, a stranger added me. After knowing I was investing stock, he recommended me London gold and sent me the profit screenshots. Once, I inquired about his investment, he told me that he was following a teacher and induced me to have a try. Then I opened an account in Wanzhou Gold and added the teacher Hong Shitao. At first, I profited a lot. Later, saying that there would be a cocking market, he advised me to add fund to resist the risk. With his induction, I add a portion of fund and decided to withdraw after this trading. Unexpectedly, my account became forced liquidation because of adverse order recommendation. The teacher blamed it on my little fund. I was mad and wanted to withdraw the fund. But the withdrawal is unavailable since the customer service claimed that the system was under upgrading. Feeling a little weird, I search the its information online and figured out many negative news about it.
Exposure
2024-04-16
FX1617110504
Hong Kong
Hello everyone! Today is May 17, 2025. I've been trading Forex and Gold on the WZG platform in Hong Kong. If going long, the price drops instantly, if shorting, it immediately starts moving in the long direction. If hedging, it sweeps within both ranges. WZG is now closed, with data frozen (see the white image). The customer service has shown chats suggesting the market closure. Yet, the ec Markets platform (see the black image), regulated in the UK, is still operational. Their customer service is vague about the situation. It seems the market wasn't closed, but the platform was shut down prematurely. Who covers the losses from those data fluctuations? Their customer service reiterated their legality and regulation by the Hong Kong Gold Business Association, highlighting the importance of understanding a platform thoroughly before choosing.
Exposure
05-17