1. Broker Overview
RAC FX, officially known as RAC FX Co., Ltd., was established in 2021. The broker is headquartered in London, United Kingdom, specifically at 71-75 Shelton Street, Covent Garden. As a private entity, RAC FX aims to provide a diverse range of trading services to its clients, primarily focusing on retail forex trading. The broker claims to serve a global clientele, boasting over 180,000 active clients worldwide and a monthly trading volume exceeding $1 trillion.
Despite its claims of being a leading trading platform, RAC FX has faced scrutiny regarding its legitimacy and operational practices. The broker positions itself as a multi-asset liquidity provider, offering various financial instruments including forex, commodities, and indices. However, it is essential to note that RAC FX operates without any regulatory oversight, raising significant concerns about the safety and security of client funds.
The business model of RAC FX primarily revolves around retail forex trading, offering different types of accounts tailored to various trading needs. The absence of a regulatory framework means that clients may be exposed to higher risks, making it crucial for potential investors to conduct thorough research before engaging with the platform.
RAC FX is not regulated by any major financial authority, which is a significant red flag for potential investors. The broker does not hold any licenses from recognized regulatory bodies such as the Financial Conduct Authority (FCA) in the UK. This lack of regulation means that there are no guarantees regarding the safety of client funds or the integrity of the trading environment.
The absence of a regulatory license raises questions about the broker's compliance with essential financial regulations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) measures. Without these protocols in place, clients may face increased risks related to fraud and mismanagement of funds.
Moreover, RAC FX does not provide any information regarding client fund segregation policies, which are critical for protecting investor assets. The absence of a client compensation scheme further exacerbates the risk, as clients have no recourse in the event of the broker's insolvency.
3. Trading Products and Services
RAC FX offers a variety of trading instruments across different asset classes. The broker provides access to a substantial number of forex currency pairs, including major, minor, and some exotic pairs. Clients can also trade Contracts for Difference (CFDs) on indices, commodities, and precious metals.
- Forex Pairs: The broker claims to offer a wide range of currency pairs, although specific details on the total number available are not disclosed.
- CFD Products: The available categories include indices, commodities (such as crude oil and gold), and precious metals. However, there is limited information on the specifics of the instruments offered.
- Special Products: RAC FX does not appear to offer any unique or proprietary trading products that differentiate it from other brokers.
- Retail Trading Services: The broker primarily focuses on retail clients, providing access to various trading accounts and leverage options.
- Institutional Services: There is no clear indication that RAC FX offers services tailored to institutional clients.
- White Label Solutions: Information regarding white label offerings is not available.
- Asset Management Services: No details on asset management services are provided, indicating a focus on self-directed trading.
RAC FX claims to support the MetaTrader 5 (MT5) trading platform, a widely used software in the forex trading industry. However, there are concerns about the actual availability and functionality of this platform. Users have reported difficulties accessing the MT5 platform, and the broker does not provide clear instructions or support for its use.
- MetaTrader 4/5 Support: While the broker advertises MT5, there is skepticism regarding its operational status.
- Proprietary Platform Details: No information is available about any proprietary trading platforms developed by RAC FX.
- Web-Based Trading Platform: The broker does not provide comprehensive details about a web-based trading platform.
- Mobile Applications: There is no mention of mobile app support for iOS or Android devices, which is a standard offering among reputable brokers.
- Execution Modes: The execution model of RAC FX remains unclear, with no specific mention of whether it operates on an ECN, STP, or Market Making basis.
- Server Location and Infrastructure: Details regarding server locations and the technological infrastructure supporting the trading platform are not disclosed.
- API Access and Automated Trading Support: There is no information regarding API access or support for automated trading strategies.
5. Account Types and Trading Conditions
RAC FX offers several account types, although specific details about each are not fully transparent. The broker claims to provide standard and VIP accounts, each with varying conditions.
- Standard Account Conditions: The minimum deposit for a standard account is reported to be $100, with spreads starting from 0.5 pips.
- Advanced Account Types: VIP accounts are available, but specific conditions such as minimum deposits and benefits are not clearly outlined.
- Special Accounts: The broker does not mention the availability of Islamic accounts or corporate accounts.
- Demo Account Policy: RAC FX claims to offer demo accounts, allowing users to practice trading without risking real capital.
- Leverage Ratios: The maximum leverage available is up to 1:500, which significantly exceeds regulatory limits in many jurisdictions.
- Minimum Trade Sizes: The minimum trade size and specific conditions for trading are not clearly stated.
- Overnight Fees: There is no available information regarding overnight fees or swap rates.
6. Fund Management
RAC FX supports various deposit methods, but the specifics of each method, including processing times and fees, are not clearly communicated.
- Supported Deposit Methods: Common methods include bank wire transfers, credit/debit cards, and electronic wallets.
- Minimum Deposit Requirements: The minimum deposit varies by account type, with reports indicating a starting point of $100.
- Deposit Processing Times: Information on processing times for deposits is not explicitly provided.
- Deposit Fees: There is no clear indication of any fees associated with deposits.
- Withdrawal Methods and Restrictions: Clients can request withdrawals through similar methods as deposits, but the process has been reported to be problematic.
- Withdrawal Processing Times: The average processing time for withdrawals is stated to be between 3 to 5 business days.
- Withdrawal Fee Structure: Information regarding withdrawal fees is vague, with some reports indicating potential charges.
7. Customer Support and Educational Resources
RAC FX provides limited customer support options, which raises concerns about the broker's reliability.
- Support Channels: Clients can reach out via email, but there is no dedicated phone support or live chat option.
- Service Hours and Time Zone Coverage: Support is reportedly available Monday to Friday, 24 hours a day, but specific time zone details are not provided.
- Multilingual Support: There is no information on the languages supported by the customer service team.
- Types of Educational Resources: The broker does not appear to offer substantial educational resources such as webinars, tutorials, or eBooks.
- Market Analysis Services: There is no mention of daily analysis, news updates, or research reports.
- Trading Tools: Basic trading tools such as calculators or economic calendars are not specified.
8. Regional Coverage and Restrictions
RAC FX claims to serve a global market, but there are notable restrictions on where it can operate.
- Primary Service Markets: The broker targets clients from various regions, including Europe and Asia.
- Regional Office Distribution: No specific regional offices are mentioned, suggesting a centralized operation.
- Countries/Regions Not Accepted: RAC FX does not accept clients from the USA, Canada, and several other countries due to regulatory restrictions.
- Special Restrictions: The broker's lack of regulation and transparency raises concerns about its operational legitimacy in various markets.
In conclusion, while RAC FX presents itself as a comprehensive trading platform with a wide array of services, the lack of regulation, transparency, and reliable customer support poses significant risks to potential investors. It is crucial for traders to thoroughly evaluate their options and consider engaging with regulated brokers to ensure the safety of their investments.
Chien5432
Vietnam
I set up a trading account on Racfx exchange with a capital of 10k. After a month, I withdrew 5k, but the exchange did not allow me to withdraw. and lock my account. When I contacted support, he said I redeemed the exchange's bonnus. To continue trading, you must follow the orders recommended by support for 5 days. Orders are issued in large quantities, so it will only be fired in 3 days. At that time, I sent Mail to the floor, and that support replied. Call the hotline, no one answers the phone. When it was on fire, the floor called back and told me to wait to see the lightning. then no more reply. So I lost 10k capital and 3k profit. spend 1 more month losing sleep
Exposure
2023-01-13