BSI Deposit

Strong online account management features, including a mobile app for easy access.

Offers assistance with refinancing through multiple lenders, potentially facilitating better mortgage rates.

Provides a range of services, including insurance and financial advice, which can be beneficial for clients seeking comprehensive support.

Customer service is often reported as unresponsive, with many clients experiencing difficulty reaching representatives.

Complaints regarding inconsistent handling of accounts and payments, leading to confusion and potential financial repercussions for clients.

Limited transparency in loan details and processes, which can create frustration and mistrust among customers.