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Rating Index

Pros

Fast trading engine with 1ms order execution and no rejection, catering to professional traders.
No fees for spot trading, which is advantageous for users who prefer this trading method.
Strong security measures verified by leading agencies, providing a sense of safety for users' funds.

Cons

Limited to cryptocurrency deposits only, excluding fiat currency options which may deter some users.
Restricted access for US-based investors and residents of several other countries, limiting the platform's user base.
Customer support has been reported as slow and lacking direct communication options, leading to user frustration.

XENA EXCHANGE Company

Xena Exchange Broker - Complete Information Guide

1. Broker Overview

Xena Exchange, established in 2017, is a professional-level cryptocurrency trading platform headquartered in London, United Kingdom. The company operates as a private entity and has garnered attention for its innovative approach to cryptocurrency trading. Xena Exchange primarily caters to professional traders, offering advanced trading tools and features that align more closely with traditional financial markets than many of its competitors.

The journey of Xena Exchange began with initial funding from angel investors, followed by a successful $3 million Series A financing round at the end of 2018. This funding enabled the platform to enhance its offerings and develop a robust trading infrastructure. The CEO, Anton Kravchenko, and a team of professionals from reputable financial institutions, including JPMorgan, Deutsche Bank, and the Royal Bank of Scotland, lead the company. Under their guidance, Xena Exchange aims to bridge the gap between cryptocurrency trading and traditional finance, providing a more sophisticated trading environment.

Xena Exchange operates on a unique business model that focuses on retail and institutional services, offering a variety of trading products, including spot and margin trading, derivatives, and more. The platform is designed to meet the needs of active traders seeking smarter tools for profit extraction, lower commissions, and diverse order types.

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2. Regulatory and Compliance Information

Xena Exchange operates without a specific regulatory license, which has raised concerns among potential users. The exchange is associated with Swiss Capital Ltd, which is registered in Saint Vincent and the Grenadines. However, it does not provide a clear regulatory number or details about its compliance status.

The absence of regulation means that Xena Exchange does not participate in investor compensation schemes, which can be a significant risk factor for users. The platform adheres to basic KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance measures, requiring users to verify their identities during the account registration process. This includes providing a government-issued ID and proof of residence.

Xena Exchange emphasizes the importance of customer fund segregation, ensuring that user funds are kept separate from the company's operational funds. However, detailed information regarding the specific policies and practices for fund segregation is not publicly available.

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3. Trading Products and Services

Xena Exchange offers a diverse range of trading products, primarily focusing on cryptocurrency pairs. The platform supports several major cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). The exact number of currency pairs available for trading is not explicitly stated, but the exchange provides a selection that caters to both spot and margin trading.

In addition to standard cryptocurrency trading, Xena Exchange offers Contract for Difference (CFD) products, allowing traders to speculate on price movements without owning the underlying assets. The exchange has made headlines for launching derivatives trading, including the first derivative contracts on the Telegram GRAM token, showcasing its commitment to expanding its product offerings.

The platform regularly updates its product lineup, although specific details regarding the frequency of new product additions have not been disclosed. Retail trading services are complemented by features designed for institutional clients, including advanced trading tools and analytics.

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4. Trading Platform and Technology

Xena Exchange operates on a proprietary trading platform that boasts a 1ms order execution speed, which is claimed to be among the fastest in the industry. The platform does not support MetaTrader 4 or 5 but instead provides a web-based interface designed for professional traders. The exchange also offers a desktop application that enhances the trading experience with advanced features and analytics.

The platform supports various execution models, including ECN (Electronic Communication Network) and Market Making, catering to both retail and institutional traders. The technical infrastructure of Xena Exchange is robust, although specific details about server locations and technology stack are not widely publicized.

For traders looking to automate their strategies, Xena Exchange provides API access, allowing for algorithmic trading and the integration of trading bots. This feature is particularly appealing to high-frequency traders and those looking to implement complex trading strategies.

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5. Account Types and Trading Conditions

Xena Exchange offers several account types to cater to different trading needs. The standard account requires a minimum deposit that is not explicitly stated in the available sources. The trading conditions include competitive spreads and commissions, with zero fees for spot trading, while margin trading incurs a fee of 0.03% on each order's value.

Advanced account types, such as VIP or professional accounts, may be available, but specific details regarding these accounts were not found in the available information. The platform also offers a demo account for new traders to practice without financial risk.

Leverage options vary depending on the trading product, with margin trading allowing for leverage up to 100x. The minimum trade size is set at 0.01 lots, which equates to a specific dollar amount, depending on the asset being traded. Overnight fees apply, but the exact rates and policies are not clearly outlined.

6. Fund Management

Xena Exchange supports cryptocurrency deposits only, with no options for fiat deposits currently available. Users can deposit various cryptocurrencies, including BTC, ETH, and USDT. The minimum deposit requirement is not specified, but the platform does not charge deposit fees.

Withdrawal methods are limited to cryptocurrencies, with specific withdrawal fees for each type, such as 0.001 BTC for Bitcoin withdrawals. The processing time for deposits and withdrawals typically aligns with the confirmation times for the respective cryptocurrencies, but exact durations are not detailed.

Users should also be aware of the withdrawal limits, which may vary based on account verification status. The platform aims to ensure a smooth withdrawal process, but specific details regarding withdrawal processing times and potential delays were not provided.

7. Customer Support and Educational Resources

Xena Exchange provides customer support through various channels, including email and online chat. However, specific details about phone support or social media channels were not extensively covered in the available information. The support team's operational hours and coverage across different time zones are also unclear.

The platform offers multilingual support, although the exact languages offered were not specified. Educational resources include webinars, tutorials, and potentially e-books, aimed at helping traders enhance their skills and knowledge.

Market analysis services, including daily analysis and research reports, are likely provided to assist traders in making informed decisions. The platform also features trading tools such as calculators and economic calendars to support users in their trading activities.

8. Regional Coverage and Restrictions

Xena Exchange primarily serves the global cryptocurrency trading market, with a focus on professional traders. The platform has a presence in various regions, but specific details regarding regional offices or operations were not disclosed.

However, Xena Exchange does not accept customers from certain jurisdictions, including the United States and several other countries, which are typically restricted for regulatory reasons. Users should check the platform's terms and conditions for a complete list of restricted countries and any special limitations that may apply.

In conclusion, Xena Exchange presents itself as a professional-grade trading platform tailored for serious traders. While it offers advanced features and a robust trading environment, potential users should carefully consider the regulatory landscape and the associated risks before engaging with the platform.