CXM Review 12
To the CXM Broker team, I continuously encounter the "Ghost Order" issue when using CFD Sniper Ai Robot (1-minute trade on MT5) with CXM. Even after reporting to support, the problem persists and I do not encounter this issue with other brokers (as attached). Managing the portfolio is important, but this technical issue directly affects trading. I hope CXM will seriously investigate and rectify this. Regards, Mr.Nirundornp.
After completing the operation on 4.7, the platform strangely froze my account the next day. They took everything, not just the profits, but even the principal. The service manager contacted the headquarters only to be told that I had operated illegally, but they provided no evidence or proof. The platform's unilateral action of deducting profits and principal disrupts normal market trading! When losing money, they turn a blind eye. But when you make a profit, they just block your account! Even scam companies wouldn't do this! They freeze everything, including the principal! It's eye-opening! I request the platform to uphold justice.
last night i opened 3 trades with running profits and set my be immediately , however this morning i woke up all my trades went negatives with great loses !
Dear admin, currently CXM Direct has a serious error when switching to a new server as follows: After you have completed the verification registration, the part in the profile section has been approved. However, it still appears as unverified on the screen. This error prevents withdrawal of funds. This is a serious issue, so everyone should avoid losing money. I have been using this CXM Direct platform for almost a year and it has been generally stable. However, since the switch to the new server, there have been several technical issues that are quite annoying. I hope the broker can resolve them soon. Below, image 1 is the verified image and image 2 is the verified error, but it still appears as unverified on the website. Withdrawing money will be extremely difficult. At the same time, the support function on the new server is also not visible. It has a significant impact.
After making a profit from trading, I am unable to withdraw money and close orders. The broker has notified that there is a problem with the system and has blocked access to the member area for management. I need assistance.
Can't withdraw money. Sent a withdrawal order on Thursday morning, the 20th. Today is Friday the 21st, and I still haven't received the money. It proceeds very slowly.
CXM Direct has reliable customer service. Quick and clear responses every time I needed help. However, they could improve their deposit options as the choices are quite limited.
On March 1, 2024 at 00:25-00:26, 3 master ports of the copy trading system were added to over 190 direct orders by broker CXM Direct within 1 minute and showed that it was Opening orders manually (Placed Manually) Upon checking the log file, it was found that the orders were not opened by the EA, but were added directly (Added by API). The broker tries to deny all responsibility. Unable to contact any brokers Leave the master port and follower ports damaged. The total damage was nearly ten thousand dollars.
